Kia of Auburn

2 instead of 1 We had been working with Marshell for a few weeks to get a 2nd car (we already owned a 2012 Kia Sorrento)since we were trying to stick to a strick bud We had been working with Marshell for a few weeks to get a 2nd car (we already owned a 2012 Kia Sorrento)since we were trying to stick to a strick budget and not go over a specific $ amount per month. When he saw our vehicle became up with a plan to trade our vehicle in and get us into 2 new vehicles instead of 1 while keeping us at our set budget. He helped throughout the entire process and put us at ease, and we came away with 2 Kia's instead of 1. More

Taylor great day. Absolutely the best car experience! I would recommend the drive to Auburn to get the best customer sales experience you will have in you're life! Absolutely the best car experience! I would recommend the drive to Auburn to get the best customer sales experience you will have in you're life! More

Great Experience Overall I was greeted with a simple and kind... Hi, how are you doing today and is it okay if I walk with you around our dealership lot? I replied "sure, I'm I was greeted with a simple and kind... Hi, how are you doing today and is it okay if I walk with you around our dealership lot? I replied "sure, I'm just here to have my oil changed and my tires rotated". The rest was history, Marshell took such good care our of me and my family moving forward... We ended up buying two SUV's! More

Friendly Staff and Eager to help Our Event Coordinator was Maurice Maynard and he was amazing. Very funny, and down to earth person. Comforting smile and Eagar to help from start to Our Event Coordinator was Maurice Maynard and he was amazing. Very funny, and down to earth person. Comforting smile and Eagar to help from start to finish which dragged on for like 2 weeKS (totally my fault though, I couldn't make up my mind). I give Maurice like 5 stars. Thank you for making buying my daughter's first car. More

So easy and pleasant! This my first big name dealership I've ever been to and I was terrified and didn't know what to expect. Taylor welcomed us and he made us feel comfort This my first big name dealership I've ever been to and I was terrified and didn't know what to expect. Taylor welcomed us and he made us feel comfortable and welcome, but he wasn't over bearing like at most dealerships. He genuinely cared about getting us in the right car and he wasn't pushy just to make a sell. He was so kind and helpful. I am so grateful that he made the experience so easy and pleasant. More

Car buying experience My overall experience was amazing. Our sales associate helped us out to the best of his ability. He helped find a car that fitted me, I would recommen My overall experience was amazing. Our sales associate helped us out to the best of his ability. He helped find a car that fitted me, I would recommend him to anyone. More

Enjoyable and easy Taylor Rowell sat us down and talked to us about what we wanted and what we had and worked with us to get exactly what my wife wanted and was really g Taylor Rowell sat us down and talked to us about what we wanted and what we had and worked with us to get exactly what my wife wanted and was really great experience. I would recommend anyone looking for a car to come here and talk to him. More

Awesome Very easy to work with. Stayed late to make sure that we had a good experience. We were difficult and the staff stayed very friendly throughout our ex Very easy to work with. Stayed late to make sure that we had a good experience. We were difficult and the staff stayed very friendly throughout our experience! More

Excellent Car Buying Experience Maurice Maynard provided the best vehicle that was in my buget. Without hesitation he went above and beyond for me and my family!!! Great person, Gre Maurice Maynard provided the best vehicle that was in my buget. Without hesitation he went above and beyond for me and my family!!! Great person, Great place. More

Above and beyond customer service! I'd been shopping around for about 2 weeks searching for a new or new to me (used) car. I saw a used car I was interested in online, and sent an inqui I'd been shopping around for about 2 weeks searching for a new or new to me (used) car. I saw a used car I was interested in online, and sent an inquiry. I spoke with Taylor and Brandon by text and phone and ended up scheduling an appointment for Saturday afternoon. Their dealership is 2 hours away from me. When I arrived, I met with Brandon. Brandon informed me that the car I'd selected had been sold, but he was confident he could find something I liked. I was skeptical and disappointed, but game him a shot. He asked me what I was looking for in a car, my must haves and if it was long term. Brandon then gained my confidence. He excused himself and told me he thought he had something I'd like. He showed me a used 2016 Hyundai Sonata. It was spacious, big trunk, hands free, great gas mileage, and I could get my almost 6 foot frame in the back seat comfortably with the drivers seat set to my specifications. They accepted my credit union drat, and made the car fit my budget. I met with Maverick and completed the paper work and arranged delivery to me in Americus,Ga for that following Monday. The car arrived, but I was missing floor mats and temporary tags. Brandon made sure he personally FedEx me the tags, and ordered floor mats to be delivered by FedEx. He has been more than responsive and caring. He's answered all my questions and researched several things for me. More