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Kia of Auburn

Auburn, AL

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756 Reviews

1687 S College Street

Auburn, AL

36832

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756 Reviews of Kia of Auburn

July 21, 2016

Best Sales Associates Ever!!! I was involved in a car accident May of 2016, which totaled my 2012 Hyundai Sonata (loved this car) . Unfortunately I had also recently filed for ba More

by LOVEMYKIAOPT123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashawn Johnson, Maurice Maynard
Jul 25, 2016 -

Kia of Auburn responded

Thank you for the kind words! We're very excited to hear your heart-warming story involving our diligent and friendly team. At Kia of Auburn, we are committed to making every customer feel like family. From the moment you walk through our doors, our staff will do anything they can to make you feel comfortable. Thanks for stopping by - we hope you have a fantastic week!

July 18, 2016

Great dealership Fredrea Scott was a joy to work with very respectful saleslady. They went above and beyond to help get me in a new car at my comfortable price. I'm ve More

by LaTanya Barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredrea Scott
Jul 19, 2016 -

Kia of Auburn responded

Thanks for the review, LaTanya! We're happy to hear you enjoyed the wonderful experience you had with our respectful and kind sales team. Everyone here at Kia of Auburn wants to make sure you are comfortable and well-informed while shopping for a new vehicle. We hope you have a great week!

July 17, 2016

The best Service !! Friendly and great customer service!! Your Sales Lady Fredrea Scott is a great asset to your Company. I have been in sales for at least the last 30 years, and she has what it takes to be More

by pritchard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredrea Scott
Jul 18, 2016 -

Kia of Auburn responded

Thank you for your kind words, Mr. & Mrs. Pritchard! We're excited to know how much you appreciated our talented and friendly sales team. At Kia of Auburn, we always aim to offer the most comfortable car shopping experience possible. Have a great week - we hope to hear from you soon!

July 16, 2016

Awesome If you are looking for a professional salesman and great quality vehicle, go see Rock! Honest and sincere, to go along with extremely knowledgeable ab More

by Russ73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rock Finch
Jul 18, 2016 -

Kia of Auburn responded

Thanks for the awesome review, Russ! We're thrilled to hear about your wonderful experience with our knowledgeable and sincere Kia of Auburn team. We always treat our customers like family. We hope you have a great week!

July 15, 2016

After sale I was not satisfiedor happy after the sale how I was done with the carpet in my vehicle and other thing that was wrong with the vehicle I talk to the More

by John A Haynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maurice Maynard
Jul 28, 2016 -

John A Haynes responded

I visit Auburn of Kia dealership in response to this review they were very professional about my concerns,they said they was not able to fix my carpet, so that mean it's on me to fix it I am retired and disabled and on a fixed income I am not able to fix the carpet in this car,are the outside mirror I like to people's there they are friendly and kind. If you go there ask for Maurice he will do all he can to get you in a vehicle. But all I've wanted was some help with my carpet and mirror which I did not get

Jul 29, 2016 -

Kia of Auburn responded

Hi John! Thanks for coming back in and alerting me to the issues you were having with your pre-owned Ford Fusion. I am glad I was able to follow up with your concerns. I am sorry that I was not able to buy a new outside driver's mirror for your car. I hope that the repair to the lens of the puddle light is working for you. Also, about the carpeting...As I said to you earlier, I am sorry that I cannot stretch the carpet, or buy you new interior carpeting for your car. While we were able to get a new foot kick plate to help secure the carpet, a totally new carpet was just prohibitively expensive. And, since this was a pre-owned vehicle, we tried to price it with this minor carpet issue in mind. Thank you for your honest evaluation of Maurice, and of the rest of our operation. Maybe next time around we can get you a brand new Optima so that we don't have to hassle with problems arising from a car having a lot of miles and wear on it. Kind regards, David Hughes, KIA of Auburn Internet Sales Manager.

July 15, 2016

Great dealership Starting at the top, Todd Parrish was a joy to talk with, along with his financial manager Maverick Dodd. Very positive experience with a younger sale More

by Scratch14
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fredrea Scott
Jul 18, 2016 -

Kia of Auburn responded

Thanks for the great review! We're happy to hear you enjoyed our friendly staff here at Kia of Auburn. Our goal is to always make sure you are comfortable while car shopping. Thank you for stopping by, and have a wonderful week!

July 14, 2016

Great experience The people in this dealership are wonderful. They were really helpful and made the experience as painless as possible. I would highly recommend Kia of More

by Brooke25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Rowell
Jul 15, 2016 -

Kia of Auburn responded

Thank you so much for your outstanding recommendation of Kia of Auburn! Our team are passionate about helping our customers find their perfect vehicle and we're happy you had such a positive experience. We hope you love your new vehicle and have some great roadtrips with it this summer. Take care!

July 13, 2016

Maurice Maynard is the Man! I am a local business owner here in Auburn and I have purchased 3 brand new cars from Kia of Auburn within the last 24 months. I continue shopping wi More

by Shan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Maynard
Jul 13, 2016 -

Kia of Auburn responded

Thanks for the wonderful review and recommendation, Shan! We're very excited to hear about your several awesome experiences with our professional and efficient team - Maurice included. Everyone here at Kia of Auburn knows the importance of providing top-notch customer service. We will always work around your needs to make any situation work. We greatly appreciate your return business - have a nice day!

July 12, 2016

you got to get Kia you cqn depend on a Kia the sales man was manerable and helpful to our wants in a car. knowlegeable of your selection , all your salesmen should be of this caliber. My wife i More

by james daren sheppard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Rowell
Jul 13, 2016 -

Kia of Auburn responded

Hi James - thank you for the wonderful review! We're thrilled to hear that you appreciated our highly knowledgeable and helpful Kia of Auburn team. Everyone at our dealership possesses a large depth of information on every car we sell; we want to pass that information on to you. Thanks for stopping by, and have a nice day!

July 12, 2016

Andrew Garcia was kind and very friendly. Waiting on the finance guy was somewhat tiring, but overall...my experience was great. It's the second KIA I've purchased from Auburn. Andrew was ex More

by Gina Eagerton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Garcia
Jul 13, 2016 -

Kia of Auburn responded

Thanks for the review, Gina! We're glad you enjoyed your overall experience with our helpful and kind staff here at Kia of Auburn. We hope you have a nice day, and enjoy your second Kia!

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