Kia Of West Nyack

Everyone was polite and super helpful. Always felt they were paying attention to me . Ronald especially was very attentive. Always felt they were paying attention to me . Ronald especially was very attentive. More

Excellent service Ron was a gentleman great experience love this company simply the best thanks love this company simply the best thanks More

I am so thank-full for the excellent service I received @ KIA of West Nyack, NY.....my customer service rep named KIA ( for real!!)...was tip top with personality & professionalism! THANKS again!!! KIA of West Nyack, NY.....my customer service rep named KIA ( for real!!)...was tip top with personality & professionalism! THANKS again!!! More

Excellent car maintence & informative customer service! Ron(Service)Robert (mgr Parts)Dee -driver exceptional employees Ron(Service)Robert (mgr Parts)Dee -driver exceptional employees More

Eric was very professional from the beginning to the end, every step of the process was explained. every step of the process was explained. More

I brought my car in for an oil change and was greeted by Mike. Mike is always friendly, polite, and respectful. I told him that I called and made an appointment and he reminded me that they have a special d Mike. Mike is always friendly, polite, and respectful. I told him that I called and made an appointment and he reminded me that they have a special during certain hours. This saved me money. Always a good deal. The rest of the staff there is friendly and professional as well. I have been to closer Kia dealerships, but I will always come from The Bronx to Rockland because of the high quality of service that you get from Kia of West Nyack. More

David is a great sales person. I appreciate everything you did. everything went smoothly. Thank you again. I appreciate everything you did. everything went smoothly. Thank you again. More

I've never had such an easy and smooth experience with any other dealership. I spent 30 min one afternoon with Eric in sales and he was more then confident we could get a deal done under my terms. They ap any other dealership. I spent 30 min one afternoon with Eric in sales and he was more then confident we could get a deal done under my terms. They appraised my trade in more then expected and put me into a brand new 2022 Kia Forte LXS same day! Finance Manager John gave me the best rate and discounts towards the overall deal. I'm so thankful and happy me and my daughter are in a newer and safer car! I would recommend Kia of West Nyack to anyone, any day. They appreciate your business 100%. More

I was working with Nafeeza in e-commerce for several days to put a deposit down on a vehicle that I was interested in purchasing. She emailed me the quote which included an additional $700 fee that Kia is ch to put a deposit down on a vehicle that I was interested in purchasing. She emailed me the quote which included an additional $700 fee that Kia is charging. After I agreed to the quote she turns around and tells me that the price they listed is incorrect and the fee is actually $2000. I explained to her that Kia should honor what they put in writing, she told me that they would not. After several phone calls back and forth we settled on the fee being $1000 even though that was still $300 more than what was quoted to me in writing. I put the $500 deposit down to hold the vehicle. Nafeeza and Juan both told me that the vehicle would be in on 04/20/2022. This morning I called to see what time I could pick the vehicle up and Nafeeza tells me that she doesn't think the vehicle will arrive today because it wasn't on truck this morning. I asked so when will it arrive and she tells me it should come on the next shipment which is 04/26/2022. So when was I supposed to be notified that you didn't have the vehicle? And why give someone a date when the vehicle will be delivered if the date isn't guaranteed? They're extremely unprofessional, they do not keep their word, and I prefer not to do business with this type of dealership. Mind you my sister and I, who I referred have purchased a total of (3) vehicles from this dealership and this would have been my 4th. I would never refer anyone here or do business with this shady dealership again. More

Had a great experience with Victoria. It was hard searching for a new Sportage especially because of the market and we were looking for a specific color. She is patient and knowledgeable, It was hard searching for a new Sportage especially because of the market and we were looking for a specific color. She is patient and knowledgeable, but above all else she is very kind. Thank you kia west nyack More