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Kia Of West Nyack

West Nyack, NY

4.5
676 Reviews
Making the decision to buy a new car is a big one. Two even bigger choices are, however, the kind of car you'll buy and where you choose to buy it. Why do so many drivers choose our new Kia dealership? That's a question that can really only be answered with a visit to our showroom. But if we had to sum it up in a word, it would be service. See, aside from our excellent selection of models (Optima, Soul, Sorento, Forte, Rio), we also offer a superb selection of used cars. And because we're committed to helping you realize your dream of ownership, we also offer the following: A wide range of car loan and Kia lease options. Genuine Kia parts to enhance your driving experience. A fully staffed car service and maintenance department In other words, Kia of West Nyack is here for you throughout your entire car ownership experience. Swing by 250 Route 303 North West Nyack, New York and learn more about what we can do for you.
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250 N Rte 303

West Nyack, NY

10994

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Showing 676 reviews

December 08, 2022

False advertising. I inquired about a vehicle they were advertising and was given a quote thousands more than what the ad said. More

by Fattanne
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Beka
Dec 08, 2022 -

Kia Of West Nyack responded

This feedback is concerning to receive. We strive to deliver a seamless and straightforward purchase experience, and it is never our intention to mislead our guests. We apologize for the confusion regarding your vehicle and would appreciate the chance to speak with you to see what more we can do to assist with your situation and help clear things up. If you are willing, please feel free to reach out. Thank you, Customer Care Team - (877)-811-9330

Dec 08, 2022 -

Fattanne responded

I tried calling the above number and was told they couldn't help me as it was the wrong dealership. That number is for a Volkswagen dealership, and there was nothing they can do.

November 07, 2022

Ronald is very helpful, professional and friendly. I would definitely recommend others to go to Kia in Nyack. More

by chrissyz1001720
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronald
Nov 07, 2022 -

Kia Of West Nyack responded

Chrissy, thank you for the great review! We are thrilled to hear that Ronald delivered such a successful service experience. Drive safely, and we hope to see you back again at Kia of West Nyack!

October 28, 2022

Kevin is great. I got the car I wanted. About a year after the purchase, he immediately helped with an issue that came up. I would recommend him to anyone, he's not More

by Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 30, 2022 -

Kia Of West Nyack responded

Dee, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Kevin and the Kia of West Nyack team. Drive safely, and we hope to see you back again down the road!

October 28, 2022

This is for Ron and Neysha, both very professional and assisted me with my service appointment. Ron has been very helpful in past appointments as well. Neysha was there to walk me to my car after the ap More

by Dee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron / Neysha
Oct 30, 2022 -

Kia Of West Nyack responded

Thank you for the great review! We are thrilled to hear that Ron and Neysha delivered such an outstanding experience. Drive safely, and we hope to see you back again at Kia of West Nyack!

Oct 31, 2022 -

Dee responded

You're very welcome. The employees deserved it. I will see you for next service. Thanks again!

October 25, 2022

The dealership is professional, organized, has competitive pricing, is informative and well run. I would buy from them again More

by Suekoudelka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 26, 2022 -

Kia Of West Nyack responded

This review is music to our ears! Thank you for trusting Kia of West Nyack with your business, it means so much that you are a happy customer. See you next time!

October 22, 2022

Poor performing vehicle. Terrible service. Poor communication. Ordered parts that never arrived and ended up not needed. Engine failure for 2016 Optima at 102 K miles. I wa More

by Atpappalardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier, Neysha, Rueben
Oct 26, 2022 -

Kia Of West Nyack responded

We're disappointed to see your review as it does not reflect the attentive professionalism we strive for, and we apologize for any inconvenience we may have caused. We understand you're upset and we're very sorry that we've lost your confidence, but your feedback is valuable in helping us make improvements going forward. Please let us know if you have any additional details to include. Thank you, Customer Care Team - (877) 811-9330

October 03, 2022

Michael was professional,helpful, caring &, happy to answer questions. He kept me informed, checking in with me every step of the way. Thank you, Michael, for all you do, to make sure your customers are More

by shanti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael & a few others
Oct 03, 2022 -

Kia Of West Nyack responded

We are so happy to receive your stellar 5-star review! Thank you for the shoutout to Michael's fantastic service, and we hope to see you again at Kia of West Nyack!

September 26, 2022

Service Advisor Ronald helped me. My car had a oil change. Everything went well. Thank you. More

by KMUSKMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald
Sep 26, 2022 -

Kia Of West Nyack responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Kia of West Nyack and for sharing your experience with Ronald. Drive safely!

Sep 26, 2022 -

KMUSKMAIL responded

Thank you!!!

September 15, 2022

Customer service was great! Very welcoming and informative. Service was performed quickly and the ending result was great! More

by Tjmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 15, 2022 -

Kia Of West Nyack responded

This is what we love to see! It's our pleasure to offer friendly and timely professionalism. Thanks for choosing Kia of West Nyack!

September 12, 2022

I did not see the person who contacted me. So, my entire demeanor has changed More

by ME
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
Sep 12, 2022 -

Kia Of West Nyack responded

We're sorry that you were not satisfied with your experience. We would like to discuss your visit further to better understand what happened and make things right. We can't find your contact information without a full name, so please give us a call at your convenience. Thank you, Customer Care Team - (877)-811-9330

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