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Kia Of West Nyack
West Nyack, NY
683 Reviews
Making the decision to buy a new car is a big one. Two even bigger choices are, however, the kind of car you'll buy and where you choose to buy it.
Why do so many drivers choose our new Kia dealership?
That's a question that can really only be answered with a visit to our showroom. But if we had to sum it up in a word, it would be service.
See, aside from our excellent selection of models (Optima, Soul, Sorento, Forte, Rio), we also offer a superb selection of used cars. And because we're committed to helping you realize your dream of ownership, we also offer the following:
A wide range of car loan and Kia lease options.
Genuine Kia parts to enhance your driving experience.
A fully staffed car service and maintenance department
In other words, Kia of West Nyack is here for you throughout your entire car ownership experience. Swing by 250 Route 303 North West Nyack, New York and learn more about what we can do for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 683 reviews
January 04, 2012
I have never written a review, but the service my husband and I received was so bad that I felt compelled. When we first arrived Anthony met with us we told him we wanted to see the Toyota we had seen on-li and I received was so bad that I felt compelled. When we first arrived Anthony met with us we told him we wanted to see the Toyota we had seen on-line; his response..."it's out there on the lot somewhere, why don't you see if you can find it. It will be 20 minutes before we can get to you." Somewhere on the lot??? Why don't you see if you can find it....really. We did look through the lot, but could not find the car. We went back inside and told Anthony we could not find it. He suddenly remembered that the car had been sold. My husband asked why the car was still on the website; the response was "the guy who does the website is on vacation." Then Charles, who was sitting in his office, yells to us in the waiting area (we were never invited into his office) "how much can you afford." We just asked to see a car in the same price range as the Toyota. Eventually we were shown a car, however, it had a dead battery; he never got someone to jump the car (which I found odd). Instead he wanted us to test drive a car that was almost 4,000.00 more than we had wanted to spend. The only words that come to mind are bait and switch. Their lack of professionalism was astounding to me, and I would never recommend this dealership to anyone. More
by PennyAnn2012
Employees Worked With
Anthony - for the most part
June 13, 2011
The car advertised on the Internet was not the car on the lot. The car was a used 2010 Kia Soul. I called and spoke to Curtis and made an offer by phone, as I did not want to travel 80 miles to be told "n lot. The car was a used 2010 Kia Soul. I called and spoke to Curtis and made an offer by phone, as I did not want to travel 80 miles to be told "no". He called me back stating they would accept my offer. My husband and I drove the 80 miles to the dealership to find the car did not have a sunroof or fog lights as indicated in the ad. Mike went with us on the test drive - he was unaware of the ad listing. (I brought a printout with me) He confirmed it was on the website, and said he would let Curtis know. Curtis apologized and offered to put one in for dealer cost...$980. That was totally not acceptable to me, as my offer was made on a vehicle with a sunroof - I'm not paying more for one. He didn't want to offer me anything, other than a full tank of gas. (I had already assumed it would have one) I suggested taking $500 off the price of the vehicle (1/2 the expense to put one in). He went into his office, came back with the best he could do....$250 off. I thanked them for their time and left with all my money in hand. The car I was going to purchase had been on the lot for 6 months. Do you think they didn't know the listing was incorrect? They know it now, yet the listing has not been taken down or revised. Does the phrase "Bait and Switch" come to mind? Not only would I not recommend this dealership, but I would advise my friends to stay away. More
by usddmk
Employees Worked With
Mike and Curtis
November 23, 2010
I went to purchase a new car from an ad in the newspaper. I spoke with Anthony for some time and even test drove a Forte, which I loved. I told Anthony I was going to come back the next day with my son, hi I spoke with Anthony for some time and even test drove a Forte, which I loved. I told Anthony I was going to come back the next day with my son, his car for a trade in, and a friend who was interested in a car. When I came back the next day with everyone, Anthony changed the price of the lease on me and increased the down payment. His excuse was that they sold the car at that price yesterday so they could not sell another one at that price today, even though I saw the car I had test driven on the lot. More
by quadski
Employees Worked With
Anthony
