Kia Of West Nyack
West Nyack, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I just bought my Kia optima 5 months ago brand new 2013 to now find out that there is a antifreeze leak. I brought my car in for service today and when I got there asked for a larger car because I have a s to now find out that there is a antifreeze leak. I brought my car in for service today and when I got there asked for a larger car because I have a son and he comes with alot of baggage to always brig along the service desk told me no this was all they had and got back to what he was doing not offering any help or trying to get me another car probably because he had to stay past 5pm. He brought the car upfront to me and said have a good night leaving me in the parking lot with my 19 month old son alone to put all his stuff in the car. When I was finally able to inspect the car it had a very bad alcohol smell and had stains all over the seats. Nothing like my own car that is in good condition I understand they are loaners cars but you should have better cars for how much I pay for my own. After I got all my sons things in the car and began to drive away I turned on the heat which was unbearable and smelt like burning so I was unable to run it on my 15 minute ride home. When I was finally able to call and speak to someone they told me I would have to wait for sales at 8am when asked to speak with a manager the women was rude and didnt put him on the phone!! I had my husband call as well and they were just as rude to him and didnt put a manager on for him as well!!!! This is very poor costumer service and I will not use Kia when my lease is up now will I use west nyack Kia for any repairs in the future. More
Excellent service and a friendly atmoshpere. My vehicle was ready when promised also. I highly recommend bringing your Kia here for service. The staff that I dealt with: Dan, Thomas and Josh. was ready when promised also. I highly recommend bringing your Kia here for service. The staff that I dealt with: Dan, Thomas and Josh. More
This will be the second car I have leased from this dealer and I cannot brag enough about how they make you feel from the moment you walk in. This dealership takes a non-pressure sales approach and is dealer and I cannot brag enough about how they make you feel from the moment you walk in. This dealership takes a non-pressure sales approach and is just there when you need something. My sister has bought a brand new Kia Optima there as well as my girlfriend who purchased from the used car lot. both, including myself have been extremely satisfied. Thanks you for all the boys and ladies who greet you with a smile!! More
This dealership in every way has been fair, professional, timely and curteous. I drive more miles to have my car serviced by them than I have to and it is because I believe that I will always be treated fair timely and curteous. I drive more miles to have my car serviced by them than I have to and it is because I believe that I will always be treated fairly and competently. This is not always the case with car dealerships, but with Kia of West Nyack, it is true. More
Excellent experience with the Kia Team of West Nyack. No pressure to test drive, allowed to go on our own. Came in looking for one type of car and drove out with a Kia Optima EDI. Love it! No haggle, no ov pressure to test drive, allowed to go on our own. Came in looking for one type of car and drove out with a Kia Optima EDI. Love it! No haggle, no overbearing sales pressure. Highly recommend this dearlership and this car to all who ask about it! More
These guys were great. They weren't pushy or annoying and they respected my decisions to think about my purchase. I was surprised to see that Mike didn't come with me when I test drove my new 2012 Kia Forte. they respected my decisions to think about my purchase. I was surprised to see that Mike didn't come with me when I test drove my new 2012 Kia Forte. And when I did some research and found the same car cheaper elsewhere, they didn't hesitate to give me a fair offer. More
Believe the reviews, this is indeed a GREAT dealership. Believe the reviews, this is indeed a GREAT dealership. We drove a bit out of our way to visit this dealership based on its online reviews. Th Believe the reviews, this is indeed a GREAT dealership. We drove a bit out of our way to visit this dealership based on its online reviews. This location has a young, friendly staff that takes customer satisfaction seriously. They will do what it takes to make a deal, if you're ready to take the leap. So happy we chose to visit this location - and recommend you do the same. More
I purchased a 2012 Kia Optima EX on 6/19/12. Kyle and Sean where professional and courteous. They made the buying experience fun again. No games going back and forth with the manager. A fair price was ne Sean where professional and courteous. They made the buying experience fun again. No games going back and forth with the manager. A fair price was negotiated and a smooth transaction took place. Kyle is a person who all car salesmen should emulate. All my years of buying new cars and all the bad experiences I had, these guys took the stress out of the process. I highly recommend them if your looking to buy a Kia. Bill Lutz Pearl River, NY More
On May 12, 2012 I went to look at the Sorento or Sportage.. I met with the Sales Person - Jose Diaz he was very pleasant wasn't pushy or fast talking. At that time he took basic information what I Sportage.. I met with the Sales Person - Jose Diaz he was very pleasant wasn't pushy or fast talking. At that time he took basic information what I would like in a vehicle. 2 weeks later I called him and asked could I test drive a vehicle. Hubby and I went on May 26, 2012 he had a car ready and waiting for myself and hubby to test drive. Since I wasn't familiar with the neighborhood Jose came along with me and tween/teenager. Anyway general conversation about the vehicle.(2013 Sorento). So we go in and discuss numbers hubby and met I with Sean the finance Guy. He was cool and right to the point. I was more impressed with the low tone honesty atmosphere of the dealership. I traded in my old 2003 Kia Sedona for a 2013 Kia Sorento. I was floored I had the car for 4 days I love it... supposed to bring it in today to have a sunroof added I asked could we schedule for next week. They even had breakfast-donuts and coffee and lunch time pizza and hot wings... Again it was the atmosphere was very pleasing. More
This was the best car shopping experience that I have This was the best car shopping experience that I have ever been involved in. I would recommend the dealership to family and friends. They were fast This was the best car shopping experience that I have ever been involved in. I would recommend the dealership to family and friends. They were fast, fair and efficient. More