Kia Of West Nyack

Service Dept I purchased a 2008 Kia Spectra for my daughter in December. She flew home for Christmas break and we drove the car back to New York, where she attends I purchased a 2008 Kia Spectra for my daughter in December. She flew home for Christmas break and we drove the car back to New York, where she attends school at Nyack College. Her car got stuck in park, so she took it to Kia and they adjusted a cable, it worked for a few days then got stuck again. Her car was up a hill behind her dorm and it got snowed in for 2 weeks. She called AAA but they couldn't get a truck up the hill to tow it. She called Kia and they sent a couple guys out to her school. They adjusted the cable then shoveled snow and scraped ice off her car so she could drive it back to Kia where they repaired it. She said Devin was extremely helpful throughout the situation going above and beyond in her opinion. I live far away in Florida, and am glad to know there are service centers and mechanics that so helpful can be trusted. I will certainly consider Kia as an option for my next vehicle, or service appt. More

A great buying experience We stopped in to look at a new Kia Soul for my wife and Raffaele explained everything to my wife and let her experience the car for herself. He was co We stopped in to look at a new Kia Soul for my wife and Raffaele explained everything to my wife and let her experience the car for herself. He was courteous, friendly, knowledgeable, and helpful without exerting pressure. He also led us to the best price available. She loves her new Kia Soul. Car delivery was quick and all in order. More

Just WOW! Ive never written a review for anything before but after this awesome experience I feel like everyone should know how different this place is compared Ive never written a review for anything before but after this awesome experience I feel like everyone should know how different this place is compared to other dealers! I was shopping with my girlfriend for about a week;went to rockland nissan and Toyota, Honda of Nanuet and the volvo/mazda dealer in nyack before our last stop at Kia. Our experience was different from the moment we arrived! Unlike other places we were so pleased with the whole atmosphere of the joint. Other places would either hound us from the start or ignore us completely but our guy was John and he was great. Guy new his product inside and out, pointed out advantages (and even some disadvantages) of each model and packages and really coached us to find the perfect suv. After all our stops we went in there expecting the worst and we really got the best! Ron was the fella that appraised my jeep and he was more than fair: combine that with the amazing service and a really great deal it was a no brainer! This place is different you owe it to yourself to check it out! More

Above & Beyond I just picked up my 2015 Kia Sorento and have to say this was the best experience I have ever had in buying a car. The whole experience can be very I just picked up my 2015 Kia Sorento and have to say this was the best experience I have ever had in buying a car. The whole experience can be very intimidating but dealing with Bobby (GM) and Kyle made it so much easier. Bobby & Kyle went above and beyond in answering all questions and not making you feel like you were just another sale to them. There was never any pressure and they kept you up to date every step of the process. Kyle takes the time to explain every inch of your vehicle and will go over it until you feel comfortable and is always there for any questions even after you leave the lot with your new car. Kyle remembers everything you asked and is extremely polite and professional. Melissa McKnight was a pleasure to deal with for all your financial questions and her personality puts you at ease. I would highly recommend this dealership More

Wonderful Used Car Buying Experience - Lonnie I was very pleased with my purchase. The salesman Johan was very helpful and made the purchase very easy and uncomplicated. There were several issue I was very pleased with my purchase. The salesman Johan was very helpful and made the purchase very easy and uncomplicated. There were several issues on some body parts which had to be replaced and this was done at no cost to me and the car looks great. Bobby the sales manager was very pleasant and helpful. Everyone made the experience a very enjoyable without being pushy at all. I love my new Sportage. It is a great car - rides so smoothy and great on gas on long trips. More

Comfortable Experience I had a great experience with leasing my new Kia. I had bought a Kia from Lash Kia and since it has closed down I needed to find someplace new. Bobb I had a great experience with leasing my new Kia. I had bought a Kia from Lash Kia and since it has closed down I needed to find someplace new. Bobby and Kyle were fantastic - They made the deal easy to make. No tactics just customer service done right! More

Amazing Customer Service!!! My husband and I went into Kia on a whim, Bobby and Johan were amazing to work with. They were very honest and not your "typical" cars salesmen. The My husband and I went into Kia on a whim, Bobby and Johan were amazing to work with. They were very honest and not your "typical" cars salesmen. They made us want to buy a car from them. They made sure we understood everything about the car before we left the lot. Melissa also helped us in finance, she was super friendly and smiled the entire time we talked, she made sure we understood the agreements. Any time we passed anyone that worked at the dealership they made sure to smile and say hello. We never felt forced or pushed into our car choice. More