Kia Of West Nyack

Not as far as i thought it was going to be!!!! I'm from Bergen County NJ and when I decided to go the Kia of West Nyack I thought it would be a bit of a hike. Turns out I was very wrong. It was ver I'm from Bergen County NJ and when I decided to go the Kia of West Nyack I thought it would be a bit of a hike. Turns out I was very wrong. It was very easy to get to from The GSP and took me about 20 minutes of pleasant highway driving. Glad I went because I got to meet some fantastic people there! Diane was terrific as was my sales rep Jose! Jose was such a polite, well mannered, educated sales rep that I will absolutely be going back to him next time I'm looking for a new vehicle. This is my 5th Kia and 3rd in NJ and my new GO-TO Kia dealership. I always thought I would have to pay NY Sales tax but that's not true...I live in NJ so I paid NJ sales tax and their dealer fees are far less than what I paid at my old Kia dealer. The sales manager (Philippe?) REALLY worked hard to get me into a new vehicle, even without the perfect credit score and I appreciate all his efforts too as with the finance manager too! (Eddy). I really, really liked this dealership and that's saying a lot considering I HATE the whole haggling about price and all. We settled on an agreed amount very quickly...not too bad with the back and forth a hundred times. Jose was telling me it is family owned which I also really like and they threw in a free year of maintenance!! Highly recommend! More

Excellent Experience The entire experience was very comfortable for me. I had never leased or bought a car on my own before, and the staff made it a great experience. Co The entire experience was very comfortable for me. I had never leased or bought a car on my own before, and the staff made it a great experience. Courteous, helpful, thorough - answered all my questions. I could not have asked for more. More

excellent experience The salesman and the manager were accommodating with the process of trading my car and getting good value and getting a good price on a new Kia. I tol The salesman and the manager were accommodating with the process of trading my car and getting good value and getting a good price on a new Kia. I told the salesmen I wanted to test drive two cars and they were both ready for a test drive when I arrived at the dealer. I would definitely recommend this dealer. More

Status Quo Ante Is Not An Option We started the research via the Kia of West Nyack's web content, armed with a list of questions to ask from both reliability and aesthetic perspective We started the research via the Kia of West Nyack's web content, armed with a list of questions to ask from both reliability and aesthetic perspectives for each trim of the 2016 Kia Sorento. John Monahan answered all of our questions from start to finish, with RJ Arditti providing support when needed. The fallout of pushy salesman continues to dominate the debate regarding the car purchasing experience. The inexorable advance and the abundance of car search engines, and the use of social network continues to disintermediate the traditional model of car selling. The differential is excellent customer service, of which both John and RJ not only met the challenge, but went above and beyond for both the dealership and the customer, thus creating a win-win situation. What is clear is that status quo ante is not an option. More

Beyond the call of duty Fabio and Chris worked with me to get me into the car I wanted for a price I could afford. I love my 2015 Sportage! Not only that, but they also helpe Fabio and Chris worked with me to get me into the car I wanted for a price I could afford. I love my 2015 Sportage! Not only that, but they also helped me by going above and beyond the call of duty to help me with my former lease's woes. More

Excellent sales experience I purchased a 2016 Kia Sorrento from Kia of West Nyack recently. I had a phenomenal purchasing experience. From the minute I walked in the door I was I purchased a 2016 Kia Sorrento from Kia of West Nyack recently. I had a phenomenal purchasing experience. From the minute I walked in the door I was treated with professionalism. I was given a fair price for my trade in and was able to negotiate a deal that I was happy with. Each staff member I spoke to went out of their way to help me and make me feel valued. I will definitely refer my friends to this dealership and look forward to working with them again the next time I need to purchase a car. More

Excellent Car Buying Experience Very easy process and a good dealership. John M. sold me my new 2016 Sorento and the car is awesome. John was very easy to work with and offered me Very easy process and a good dealership. John M. sold me my new 2016 Sorento and the car is awesome. John was very easy to work with and offered me a very competitive deal. I would highly recommend. More

Service Dept I purchased a 2008 Kia Spectra for my daughter in December. She flew home for Christmas break and we drove the car back to New York, where she attends I purchased a 2008 Kia Spectra for my daughter in December. She flew home for Christmas break and we drove the car back to New York, where she attends school at Nyack College. Her car got stuck in park, so she took it to Kia and they adjusted a cable, it worked for a few days then got stuck again. Her car was up a hill behind her dorm and it got snowed in for 2 weeks. She called AAA but they couldn't get a truck up the hill to tow it. She called Kia and they sent a couple guys out to her school. They adjusted the cable then shoveled snow and scraped ice off her car so she could drive it back to Kia where they repaired it. She said Devin was extremely helpful throughout the situation going above and beyond in her opinion. I live far away in Florida, and am glad to know there are service centers and mechanics that so helpful can be trusted. I will certainly consider Kia as an option for my next vehicle, or service appt. More

A great buying experience We stopped in to look at a new Kia Soul for my wife and Raffaele explained everything to my wife and let her experience the car for herself. He was co We stopped in to look at a new Kia Soul for my wife and Raffaele explained everything to my wife and let her experience the car for herself. He was courteous, friendly, knowledgeable, and helpful without exerting pressure. He also led us to the best price available. She loves her new Kia Soul. Car delivery was quick and all in order. More