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Kia Of West Nyack

West Nyack, NY

4.5
677 Reviews
Making the decision to buy a new car is a big one. Two even bigger choices are, however, the kind of car you'll buy and where you choose to buy it. Why do so many drivers choose our new Kia dealership? That's a question that can really only be answered with a visit to our showroom. But if we had to sum it up in a word, it would be service. See, aside from our excellent selection of models (Optima, Soul, Sorento, Forte, Rio), we also offer a superb selection of used cars. And because we're committed to helping you realize your dream of ownership, we also offer the following: A wide range of car loan and Kia lease options. Genuine Kia parts to enhance your driving experience. A fully staffed car service and maintenance department In other words, Kia of West Nyack is here for you throughout your entire car ownership experience. Swing by 250 Route 303 North West Nyack, New York and learn more about what we can do for you.
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250 N Rte 303

West Nyack, NY

10994

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Showing 677 reviews

January 09, 2016

Price Was Too High I bought a vehicle from Kia Of West Nyack, West Nyack, NY. I was so disappointed that I was a bit ripped off by them. I tried to discuss with them abo More

by A2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan (Acct. Mgr), Johan Dalton
Jan 13, 2016 -

Kia Of West Nyack responded

Thank you for taking the time to leave us a review and we appreciate your business. You mentioned the importance of reviews in your listing and we could not agree more! If you take a minute to look at our other reviews you will see several that commend us on our open pricing and up front nature in dealing with our customers. You came back and purchased another vehicle with us because you trusted us and we want to show you that we have always honored that trust and always will. We are very sorry that you feel that you overpaid but I am VERY SURE that is not the case and I think this reply will put everything back into the proper perspective. Please understand that you are not purchasing and comparing a new car where all variables in vehicle condition, features and even market conditions are the same. 1.) Just because it is the same model vehicle does not make it the same car. It could have a bad accident history or flood damage, which thanks to Hurricane Irene, many vehicles in our area do and this would directly effect the resale value. 2.) It could have different options. 3.) It may not be a certified Kia with a certified warranty like our cars do! 4.) Market conditions are also a major factor in pricing a vehicle. 5.) You mentioned you saw the cheaper Kia months later- supply and demand dictate price in the market and in the winter months SUV's are in high demand and cars are not. These are just a few factors that affect our sales price. Our pre-owned Kia Prices are EXTRAORDINARILY competitive and we know this because our pricing philosophy requires us to take into account all competing dealers within 150 mile radius. As for the refinancing, I am hoping that you were not misinformed and instead you misunderstood that Juan was actually giving you great advice and so I do greatly apologize for the confusion. You can always refinance as long as you principle amount financed is above the financial institutions reserve limit (usually around or greater than $5,000). We only assist with financing the original purchase here but re-financing is very possible and we suggest shopping around for a great rate. If you would like, I would encourage you to call me directly where I could coach you in how to shop the rate but the first place I would go would be your personal banker. Once again, thank you for deciding on purchasing from Kia of West Nyack and I hope I get the opportunity to assist you in the future. Sincerely, John Monahan Internet Sales Manager

January 08, 2016

Great Experience - Sales , Service & Finance After leasing a 2013 Kia Soul from another Kia Dealer , I was amazed when the same dealer presented me with a less than satisfactory deal for a new le More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Berruecos, Eddie Vega
January 04, 2016

First Class Service with a Smile I leased a new vehicle last week and I must say, the experience was amazing! The staff is very polite and personable. Christian and Eddie welcomed me More

by Robert F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Berruecos, Eddie Vega
December 01, 2015

The old bait & switch Classic example of shady used car deal. Settled on terms on Friday, returned to pick up car on Saturday as instructed and it was not ready for deliver More

by AlmostFleeced
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Vega
November 27, 2015

Amazing Service! Amazing Experience! I bought a Kia Optima last week. I called Diane after getting an email from her. I started this process via the Internet. I was introduced to Johan More

by Bryan Burrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane, Eddie, Johan Dalton
November 25, 2015

He said, "Don't shoot." John Monahan inspired such confidence and trust that I came back to KIA of West Nyack three times (despite its not being the closest KIA dealer) and h More

by Matthias Targo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Monahan
November 23, 2015

AWESOME SALESMAN AND DEALERSHIP! My Mom & I went to get her a car we met John, We left with 2 cars and new friend! John was a wonderful he was understanding, not pushy, and most of More

by vikkia67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Vega in finance was absolutely wonderful, Thank you!, John Monahan
November 16, 2015

Honest & Hassle Free Experience Went in to Kia of West Nyack to get general pricing ideas and came out with much more. John Monahan was extremely pleasant to work with. He was friend More

by min4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Monahan
November 14, 2015

Professional car buying experience with Diane and Calvin I was interested in purchasing a Kia Soul through a car buying service and was referred to Kia of West Nyack. When my request was submitted, I was im More

by Martin Tyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Canlas, Calvin Bibbs
November 05, 2015

Great deal with no hassle This is my second KIA purchase and My first buying at KIA of Nyack. I called in and made my appointment with Diane on 10/30/15. She made me an appoint More

by jreyrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin & Diane
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