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Kia Of West Nyack

West Nyack, NY

4.5
677 Reviews
Making the decision to buy a new car is a big one. Two even bigger choices are, however, the kind of car you'll buy and where you choose to buy it. Why do so many drivers choose our new Kia dealership? That's a question that can really only be answered with a visit to our showroom. But if we had to sum it up in a word, it would be service. See, aside from our excellent selection of models (Optima, Soul, Sorento, Forte, Rio), we also offer a superb selection of used cars. And because we're committed to helping you realize your dream of ownership, we also offer the following: A wide range of car loan and Kia lease options. Genuine Kia parts to enhance your driving experience. A fully staffed car service and maintenance department In other words, Kia of West Nyack is here for you throughout your entire car ownership experience. Swing by 250 Route 303 North West Nyack, New York and learn more about what we can do for you.
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250 N Rte 303

West Nyack, NY

10994

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Showing 677 reviews

May 11, 2023

Everything was great until delivery of the vehicle at which point there was noticeable damage on the rear bumper, and a few other items it was in addressed to either replace the vehicle, which would take More

by Pugyorky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Letecia Glenn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omari Martin@westkia.com
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Kia Of West Nyack responded

It's disappointing to see you are unhappy, and we sincerely apologize for any miscommunications on our end. We are also very sorry for how your vehicle was delivered. Your concerns are our priority, and it's clear we've made you feel differently. We want to ensure that the ongoing issues are resolved here, so please reach out when you can. Thank you, Thank you, Customer Care Team - (877)-811-9330

May 11, 2023 -

Pugyorky responded

I reached out to the g.m Javier instead of him contacting he had his manager do so instead of dealing with the situation my son was called a liar.

May 05, 2023

Easy to make an appointment for service. They keep you informed and are prompt with servicing the vehicle. The waiting area is clean and comfortable. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
May 05, 2023 -

Kia Of West Nyack responded

Christine, thank you so much for sharing your recent service experience at Kia of West Nyack! Come by anytime you need!

April 28, 2023

Ronald greeted me in a warm, professionally way! He was kind, attentive, and answered all of my questions. He's a keeper! Thank you kindly, Ms. Powell More

by ONEINWORSHIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Apr 28, 2023 -

Kia Of West Nyack responded

We are glad to hear that you felt taken care of by Ronald! Thank you for trusting Kia of West Nyack with your business.

April 27, 2023

Ronald made sure our service visit was completed correctly and in a reasonable amount of time More

by tootsiecukoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 27, 2023 -

Kia Of West Nyack responded

Thank you for the great review of Ronald and the team! We are happy to have you as a customer here at Kia of West Nyack. Drive safely!

April 19, 2023

Very good service man,ILike his manners very good, knows what to say to make u feel at home,good man. More

by norfleetphilip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Abdool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Kia Of West Nyack responded

Philip, we're thrilled to hear that you had a great experience working with us! We want the most for our guests, and it means a lot that this was reflected in your visit. We appreciate your business and hope to see you again at Kia of West Nyack!

April 11, 2023

Michael in the Service Department was very attentive and provided updates periodically as to the status of my vehicle. More

by rmgroves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, service department
Apr 19, 2023 -

Kia Of West Nyack responded

Thank you for the review! We appreciate the kind feedback about Michael and hope to see you back again at Kia of West Nyack!

April 11, 2023

Friendly and speedy service, greeted as I entered the service reception room, drop off & pickup was seamless More

by pmltd10956
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Kia Of West Nyack responded

Your feedback makes our day! Thanks for working with the Kia of West Nyack team.

April 05, 2023

I bought a Brand new Kia Sorrento lost all power after 30 days. After back and forth with dealer, 6 months later I had to contact the BBB and they contacted corporate who resolved the issue “slowly.” Never b More

by Fed up
Recommend Dealer
No
Employees Worked With
Javier Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Kia Of West Nyack responded

It is disappointing to hear you are unhappy with your experience. This is not the feedback we hope to see, and your frustrations are understandable. We would like to step in and see what more we can do to help quickly resolve your concerns here, so please reach out when you can. Thank you, Customer Care Team - (877)-811-9330

March 22, 2023

I always get very good service at Kia of West Nyack. There's a comfortable waiting room and I can relax and do work while I wait for my car. More

by HSak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Mar 22, 2023 -

Kia Of West Nyack responded

Thank you for your positive feedback! We pride ourselves at Kia of West Nyack on having both quality service and facilities. We appreciate your continued business and look forward to working with you again!

March 21, 2023

Hands down the most professional, friendly and honest establishment I have visted. Its a comfortable atmosphere I will most definitely be returning More

by Marymoo112000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Williams
Mar 22, 2023 -

Kia Of West Nyack responded

Thanks for the great review of Kia of West Nyack. We look forward to working with you again down the road, Mary!

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