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Kia Of West Nyack
West Nyack, NY
677 Reviews
Making the decision to buy a new car is a big one. Two even bigger choices are, however, the kind of car you'll buy and where you choose to buy it.
Why do so many drivers choose our new Kia dealership?
That's a question that can really only be answered with a visit to our showroom. But if we had to sum it up in a word, it would be service.
See, aside from our excellent selection of models (Optima, Soul, Sorento, Forte, Rio), we also offer a superb selection of used cars. And because we're committed to helping you realize your dream of ownership, we also offer the following:
A wide range of car loan and Kia lease options.
Genuine Kia parts to enhance your driving experience.
A fully staffed car service and maintenance department
In other words, Kia of West Nyack is here for you throughout your entire car ownership experience. Swing by 250 Route 303 North West Nyack, New York and learn more about what we can do for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 677 reviews
December 28, 2018
Satisfied Completely Satisfied with Service. People were friendly and courteous All of my concerns were addressed Juan my service rep was very helpful and t Completely Satisfied with Service. People were friendly and courteous All of my concerns were addressed Juan my service rep was very helpful and the mechanics finished work in a reasonable time More
by madnjac
Verified CustomerEmployees Worked With
Juan ortega
December 27, 2018
SBR in New City Leased vehicle at family member's town of residence. First time at this dealership. Came in without appointment. Welcomed by professional service s Leased vehicle at family member's town of residence. First time at this dealership. Came in without appointment. Welcomed by professional service staff. Waiting room was quite sufficient. I'll be back again as necessary. Thank you. More
by SBR in New City
Employees Worked With
Brandon
December 24, 2018
KIA of West Nyack rocks! Everyone in the service department was friendly, courteous and great to deal with. The repair time was spot on in the time frame. I have to say that Everyone in the service department was friendly, courteous and great to deal with. The repair time was spot on in the time frame. I have to say that I thought the waiting area lacked compared to the old one, but as long as the wait time is short it works. More
by JEANNEANDSUE
Employees Worked With
Juan in service-----excellent
December 21, 2018
Good People and Good Service No Complaints Here. I searched car gurus for almost 2 weeks before I found a great deal on a used mini van here at Kia of West Nyack. It took me almost 8 1/2 hours to dr I searched car gurus for almost 2 weeks before I found a great deal on a used mini van here at Kia of West Nyack. It took me almost 8 1/2 hours to drive here through the night from Ohio, but when I arrived Yousef and Ali greeted me with a cup of coffee and a smile. Everyone at Kia of West Nyack was very professional and courteous and helped to make my buying experience as painless as possible and I even left with a flat screen tv since they were having a promotion that day! More
by dantechdirect
Employees Worked With
Ali and Yousef
December 13, 2018
Disgraceful Management I handed Shane $3000.00 in cash bc he said the account manager had to see it in order to move forward w the paperwork. Bc the higher ups were in a mee I handed Shane $3000.00 in cash bc he said the account manager had to see it in order to move forward w the paperwork. Bc the higher ups were in a meeting Shane could not secure the money in the vault that was in that room so he put it in his pocket and left to go out to lunch. His colleagues all told me that he left w the money and apologized. Everyone called him but he kept saying he’d be back in 10 minutes. The receptionist told me to call the police. He returned after almost and hour, pretended nothing was amiss, hid around the corner to remove the money from his pocket and claimed he got it from the vault. When he saw how upset I was he smugly dismissed it until I told him he was a condescending, unprofessional xxxxx. He phoned me the following day and began the conversation, “this is the guy you cursed out yesterday,” continued to deny what he had done and managed an apology cleared pressed upon him by his own boss. The incompetence in that place is unbelievable. I was there for 8 hours while 3 men wandered about doing nothing. I went to another dealership a few days later and drove off the lot in the car I wanted. A woman handled it which is no surprise. Shane is a chauvinistic,unprofessional, ignorant moron who’s colleagues clearly don’t respect him bc they were so eager to report to me that he had left w $3000.00 of cash and to call the police on him. More
by Christina
Employees Worked With
Shane Bacchas
December 11, 2018
So quick and easy! I was there for my first NYS Inspection for my 2018 Kia Niro. I was told it would take 30 minutes and it did. From the minute I pulled in until paperw I was there for my first NYS Inspection for my 2018 Kia Niro. I was told it would take 30 minutes and it did. From the minute I pulled in until paperwork was finalized and I was escorted out by April, no more than 30 minutes had passed. The service area and ladies' bathroom were very clean. Excellent experience all around! More
by MSCOULTER
Employees Worked With
April
December 08, 2018
Good Experience but Overall experience was good but told to be in by noon to pick up car and didn’t leave until after 5 way way way to long. Overall experience was good but told to be in by noon to pick up car and didn’t leave until after 5 way way way to long. More
by broth6313
Employees Worked With
Eli Johnson
December 04, 2018
Oil change & tire light check Always have issues with the warranties at this location, don't know exactly what is going on but been trying to fix this since they p it on new tires Always have issues with the warranties at this location, don't know exactly what is going on but been trying to fix this since they p it on new tires on my car last year and I still with the issue More
by ALEXSANTANA
Employees Worked With
Bob Erickson
November 30, 2018
Great Service Great service, fast, professional and accommodating! Juan thank you for explaining parts about my 2018 Stinger that I did not know about! Thanks so mu Great service, fast, professional and accommodating! Juan thank you for explaining parts about my 2018 Stinger that I did not know about! Thanks so much. More
by ENASIA.BATTS
Employees Worked With
Juan
November 30, 2018
Prompt, courteous, friendly service The friendly and knowledgeable service staff at Kia of West Nyack makes the chore of bringing in a car for service a pleasurable experience. The quali The friendly and knowledgeable service staff at Kia of West Nyack makes the chore of bringing in a car for service a pleasurable experience. The quality of the service staff is a prime reason I will consider buying another Kia when the time comes. More
by FRANKVERNUCCIO
Employees Worked With
Juan Ortega
