Kia Of West Nyack

Overall experience Sales person Brett was terrific. He was very patient and had great customer service. Manager Ucef was very honest and kept his word on our agreement. Sales person Brett was terrific. He was very patient and had great customer service. Manager Ucef was very honest and kept his word on our agreement. However the financial process and the registration process was way too long. Apparently the dealership was short handed in the finance department and getting the car took way longer than expected. I had to wait over two hours when I returned to pick up car the car and was also not able to pick up the next day because finance did not have enough resources. In addition, my questions in finance were not answered to my satisfaction. More

Speedy Service Once again, Kia of West Nyack provided beyond amazing service. The order part for repair arrived on time, as quoted. Car was finished and ready for pi Once again, Kia of West Nyack provided beyond amazing service. The order part for repair arrived on time, as quoted. Car was finished and ready for pick up with in an hour. More

Happy New Kia Owner I went in wanting to leave with a brand new car and I did! The staff was super friendly and helpful along the process. Even though the process was lon I went in wanting to leave with a brand new car and I did! The staff was super friendly and helpful along the process. Even though the process was long (as expected) the employees we worked with made it pleasant (Kristian and Youssef). More

Great experience from the time of drop off to pick up April took great care and attended to the needs of the scheduled service appointment. There was no wait, and everyone there was very courteous. Five s April took great care and attended to the needs of the scheduled service appointment. There was no wait, and everyone there was very courteous. Five stars. More

Oil change Everyone was helpful and answered any and all questions I had. My car was completed in a timely manner and I even had a free car wash. Everyone was helpful and answered any and all questions I had. My car was completed in a timely manner and I even had a free car wash. More

Improved Service I was pleasantly surprised at the improvements at this Kia dealership! The customer service was excellent and the new layout was appealing. My only d I was pleasantly surprised at the improvements at this Kia dealership! The customer service was excellent and the new layout was appealing. My only disappointment was that my car was not cleaned. Keep up the good work! More

First time I am satisfied with Kia's service dept. From my appointment to pick up April was thorough. No hidden fees or unreasonable requests for added service. She made me and my family happy. From my appointment to pick up April was thorough. No hidden fees or unreasonable requests for added service. She made me and my family happy. More

Honest Service Friendly and honest service department. Did not try to upsell unnecessary repairs. Vehicle checked out in a timely manner. Explained in detail any que Friendly and honest service department. Did not try to upsell unnecessary repairs. Vehicle checked out in a timely manner. Explained in detail any questions that I asked. More

Great Experience Nick was very helpful getting me the car I wanted. Everyone was really nice couldn't ask for better service. Thanks to everyone who helped me get my c Nick was very helpful getting me the car I wanted. Everyone was really nice couldn't ask for better service. Thanks to everyone who helped me get my car!! More

Had the car I wanted They went above and beyond in getting the car I wanted for me. I highly recommend them to anyone looking for a new or used vehicle. They went above and beyond in getting the car I wanted for me. I highly recommend them to anyone looking for a new or used vehicle. More