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Kia Of West Nyack
West Nyack, NY
677 Reviews
Making the decision to buy a new car is a big one. Two even bigger choices are, however, the kind of car you'll buy and where you choose to buy it.
Why do so many drivers choose our new Kia dealership?
That's a question that can really only be answered with a visit to our showroom. But if we had to sum it up in a word, it would be service.
See, aside from our excellent selection of models (Optima, Soul, Sorento, Forte, Rio), we also offer a superb selection of used cars. And because we're committed to helping you realize your dream of ownership, we also offer the following:
A wide range of car loan and Kia lease options.
Genuine Kia parts to enhance your driving experience.
A fully staffed car service and maintenance department
In other words, Kia of West Nyack is here for you throughout your entire car ownership experience. Swing by 250 Route 303 North West Nyack, New York and learn more about what we can do for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 677 reviews
June 26, 2019
Second Vist.........The Saga Continues... Unfortunately this was my second visit in two weeks since I did not receive the service I requested and needed on the first visit (NYS Car Inspection Unfortunately this was my second visit in two weeks since I did not receive the service I requested and needed on the first visit (NYS Car Inspection). During second visit I was informed and even sent an e-mail from the service dept. that I needed new brakes. I was told that my car would not be passed on NYS inspection if this work was not done. This despite no real warning (after some no charge inspection) given to me two weeks ago regarding replacing brakes being in my immediate future. So here I am less than a week before the end of the month and a violation told that I need a brake job......Over $500. later...…...CORRECT INSPECTION and brake job done, the saga was over. I have to say that the staff I dealt with (Susan and Mike) were very nice but there is some sort of disconnect in terms of customer comfort, which may be beyond what they can do.....Constantly receiving phone calls, emails, text messages concerning buying a new car, selling my old car etc...…..Why would I ever want to do this when no one pays real attention to my needs with my CURRENT Kia??? When I enter the service center I feel I have a target on my back, which says, "SELL ME" whatever you can!!!! More
by JOSECAR5
Verified CustomerEmployees Worked With
Susan and Mike who tried to be helpful
June 24, 2019
Nice Experience.. I think because i came in knowing what i want (after extensive research) that it was pretty easy and flawless.. I came in with all my facts and quest I think because i came in knowing what i want (after extensive research) that it was pretty easy and flawless.. I came in with all my facts and questions.. Elijah was great. More
by ONYX
Employees Worked With
Elijah(West Nyack)
June 20, 2019
recall work Service accepted an early appointment. No hassle. Did the adjustment as promised. Very courteous and friendly. Great job. Definitely an improveme Service accepted an early appointment. No hassle. Did the adjustment as promised. Very courteous and friendly. Great job. Definitely an improvement from previous owner.. Highly recommended. More
by CHNIEMEYER
Employees Worked With
Nick took appointment. They were all polite
June 12, 2019
A Complete Waste Of Time I made an appt. for three issues.....Most important was to have my car inspected since my inspection was up in June. Second was to bring the car in fo I made an appt. for three issues.....Most important was to have my car inspected since my inspection was up in June. Second was to bring the car in for a safety recall. Third was an oil change. When picking up my car, I find out that the NYS inspection was NOT done and something else was done instead. And the inspection could not be done because of some computer issue in putting the car through the computer again so I was told to come back in two weeks after driving the car around.. The young person who took care of me was polite but was helpless to help me. I find that Kia of West Nyack is all too ready to contact to see if I want to sell my 2013 Kia Sol or buy a new car but correctly servicing my car seems to be another story. My husband has a Kia, I have a Kia and I have talked friends into buying a Kia...……..A service dept. can make or break a company......This visit broke my feeling about the company. More
by JOSECAR5
Employees Worked With
Don't know names of employees in service dept.
June 11, 2019
Sportage purchase I was impressed by the new staff at Kia of West Nyack. I must say that Linda my salesperson was excellent and went to great lengths to get what I wan I was impressed by the new staff at Kia of West Nyack. I must say that Linda my salesperson was excellent and went to great lengths to get what I wanted. The managers and other staff was great as well. It is much improved over the past. Please give them a chance. More
by PBLACK2995
Employees Worked With
Linda, Victor, Walter Not sure of the names
June 11, 2019
Used Kia Experience Friendly sales person and staff Excellent service Thoroughly prepared finance team I would and have already recommended this dealership to a number Friendly sales person and staff Excellent service Thoroughly prepared finance team I would and have already recommended this dealership to a number of friends and families in the area. More
by amarg
Employees Worked With
Jason L, Bob Erickson
June 11, 2019
Cheater/ Liars I wanted to buy my car end of lease.. they told me I could not go to a bank but could only buy car through them. This was to charge me almost $800 as I wanted to buy my car end of lease.. they told me I could not go to a bank but could only buy car through them. This was to charge me almost $800 as a purchase fee. I called Kia Financing they told me I could have gone to a bank... they lied to me to get a fee! Never use these people. I also confirmed with another Kia dealership salesman and he confirms I could have gone to a bank instead!!!! Liars and Cheaters!!! More
by MEDAFAMILY5
Employees Worked With
Chris the salesman and Victor sales manager
June 06, 2019
Fast and pleasant service They greet you when you come in and are ready immediately to take care of whatever you've come for. How does an oil change and the mechanic helped me They greet you when you come in and are ready immediately to take care of whatever you've come for. How does an oil change and the mechanic helped me set various features on my car More
by Cj
Employees Worked With
All of the service writers
June 06, 2019
Looking for another dealership I’ve literally have been going to KIA OF WEST NYACK ever since I purchased my Cadenza 6 years ago and ever since my visits have gone from GREAT to DRE I’ve literally have been going to KIA OF WEST NYACK ever since I purchased my Cadenza 6 years ago and ever since my visits have gone from GREAT to DREADING to use this service center Juan and Amanda WAS AMAZINGLY ATTENTIVE, KNEW THE PRODUCT THEY WERE SERVICING and if I had a 10 o’clock appointment and was quoted a time generally I was in and out during the scheduled time and now with the way service is I’m really contemplating using another dealership I used WEST NYACK due to the convenience but found a dealership that opens earlier and also give loaner cars for big jobs rather than having to pay for a rental on top of my repairs it was GREAT while it lasted but now I will try my luck with the other dealership in my area More
by MUDDYWATERSZX10RIDER
Employees Worked With
I worked with neither of them
June 06, 2019
SUV Purchase Dave and Victor in Sales Dept were very nice,not pushy to make a sale.Went over all of the options on the vehicle,and the price of the SUV,so I ordere Dave and Victor in Sales Dept were very nice,not pushy to make a sale.Went over all of the options on the vehicle,and the price of the SUV,so I ordered the vehicle,they said it would 6-8 weeks to come in.It came in 8 weeks to the day!Could not be happier with it! More
by BRUCESNYDER62
Employees Worked With
Dave and Victor
