Kia Of West Nyack

NEED A PEACEFUL CAR SHOPPING EXPERIENCE? LOOK NO FURTHER I came in this morning for my appointment and in no time my guy was here greeting me. I allready had in mind what i was looking for and how much,I sa I came in this morning for my appointment and in no time my guy was here greeting me. I allready had in mind what i was looking for and how much,I sat with Alfred Millington and explained what i was looking for .Mr. Millington listen to every word i said with attention and got me right to the vehicle i wanted.He was honest ,gave me price break down right up front and didnt try to push for anything i wasn't looking for.I then met Ruben Rosales,another gentleman right from the start..These to gentlemen were extremely curtious and polite,listened well to any concerns and answered all of my questions professionally. Best of all i didn't have to deal with any pesky dealers trying to push the world on you. I thank the world these two gentlemen where here to assist me I have to add on to my experience at this dealer ship now and it is not pleasant anymore .after all is said and done there is an error of an overpayment and the two that I have mentioned earlier in this review have lost all and any praise I have given them. I contacted them numerous times to have the matter corrected and I'm getting brushed off.no follow up in any timely matter.even when i walk into the dealer ship.i had to finally reach out to corporate to log a formal complaint.beware and make sure your numbers are correct before signing anything.they do not get back to you. Also their front desk receptionist needs a lot of work.what ever her name is at the front desk she is not a customer friendly person. I witnessed her talk down to other people on the floor staff as if they were children.not pleasant to hear as a customer standing around. More

professional & friendly Professional friendly staff who communicated well and provided timely service. Also brought an issue to my attention so that I could proactively addre Professional friendly staff who communicated well and provided timely service. Also brought an issue to my attention so that I could proactively address it before it became a larger problem More

Change cabin filter & add more Freon to AC Service was faster than I was told. They were honest with me regarding the service to be done. Hope they maintain their transparency and honesty with Service was faster than I was told. They were honest with me regarding the service to be done. Hope they maintain their transparency and honesty with their customers. More

Grat people, great service I've been a service customer since 2012. I've never been disappwith the service. Very professional and as efficient as can be. Great job! Thanks again I've been a service customer since 2012. I've never been disappwith the service. Very professional and as efficient as can be. Great job! Thanks again! More

GREAT SERVICE! Great service. Everyone was very friendly especially Eli and Ruben Rosales. This was a very pain free experience and would definitely recommend this d Great service. Everyone was very friendly especially Eli and Ruben Rosales. This was a very pain free experience and would definitely recommend this dealer to new car buyers. More

Pleasant experience This was my first experience with Kia. Everyone was so nice, especially my salesman Devion. I always dread the whole process of car shopping but eve This was my first experience with Kia. Everyone was so nice, especially my salesman Devion. I always dread the whole process of car shopping but everyone made the whole process enjoyable. Other than the time I had to wait for the whole deal to be completed, I have no complaints. Assuming I do not have any problems with my Kia and any the service in the future, I will recommend Kia to everyone. More

Review of the Forte The Forte is very nice. It handles and runs very smooth. It’s comfortable to drive and ride in, additionally the features of the car are easy to use a The Forte is very nice. It handles and runs very smooth. It’s comfortable to drive and ride in, additionally the features of the car are easy to use and diverse. I am enjoying it very much. More

Thank you! Thank you for making the car buying experience pleasant and non-stressful! Two cars now from Kia of West Nyack! I will be back again! Thank you for making the car buying experience pleasant and non-stressful! Two cars now from Kia of West Nyack! I will be back again! More

Lack of prefessionalism The staff was unfriendly and unwelcoming, from the receptionist to the sales manager. No sense of customer service, and no respect for time crunch we The staff was unfriendly and unwelcoming, from the receptionist to the sales manager. No sense of customer service, and no respect for time crunch we were under. The only redeeming staff member was the finance rep. A lot of wasted time waiting More

Awesome! The entire car lease experience at this dealership was second to none! Thank you Leticia and Jason for making this such a painless and easy process The entire car lease experience at this dealership was second to none! Thank you Leticia and Jason for making this such a painless and easy process. More