Kia Of West Nyack

Inspection & troubleshooting needed inspection & to have an error message looked into. I have to bring car back for both. Did not have inspection stickers??? Must order cleaner. needed inspection & to have an error message looked into. I have to bring car back for both. Did not have inspection stickers??? Must order cleaner. More

Double selling one car is not cool Beware that when you leave a deposit for a car and insure it, and schedule a pick up - they may sell to someone else anyway - Management is lacking Beware that when you leave a deposit for a car and insure it, and schedule a pick up - they may sell to someone else anyway - Management is lacking - the basic practice was condoned and we were told it happens all the time The had another car to sell us but the situation was poorly managed, and so avoidable took 1.5 hours to pick up the car - even though it was already insured - and there was no review of the car because we declined - after the long wait to sign four pieces of paper and move plates Hoping the car is great and that the manager is replaced - and the employees who seem to be nice people can be taught better business practices More

Quick Courteous Results I came in to have my leaky tire looked at. Within an hour they solved the problem and I was on my way. The service was courteous and friendly. I came in to have my leaky tire looked at. Within an hour they solved the problem and I was on my way. The service was courteous and friendly. More

I asked for the car to be cleaned.... never happened After the oil change I requested my car to be cleaned even if I had to pay ... came back to me the same. you guys are very slick with the warranty as After the oil change I requested my car to be cleaned even if I had to pay ... came back to me the same. you guys are very slick with the warranty as well , very , very disappointed with the process , I had to cancel my appointment to see another car at your dealer. The experience was so bad I device to get another car in a different place , shame because I had already settle for the white Mercedes you had on the lot, but had to change my mind due to service More

Amazing Service Kia of west nyack has great service department and new manager. I would recommend taking your car there for service. Honest, fast and they clean your Kia of west nyack has great service department and new manager. I would recommend taking your car there for service. Honest, fast and they clean your car More

AMAZING SALES WOMEN Inali is a wonderful person she has an amazing personality and she's a great driver. Ruben was very polite and great with working with us on our deal. Inali is a wonderful person she has an amazing personality and she's a great driver. Ruben was very polite and great with working with us on our deal. Really appreciate both sales manager and sales women! More

GRATE CUSTOMER SERVICE SERVICE ADVISER AS VERY NICE. EVERYTHING WAS FIXED AND ALSO KEPT ME INFORMED AT ALL TIMES BEST SERVICE EVER. II'l BE BACK FOR MY NEXT SERVICE. SERVICE ADVISER AS VERY NICE. EVERYTHING WAS FIXED AND ALSO KEPT ME INFORMED AT ALL TIMES BEST SERVICE EVER. II'l BE BACK FOR MY NEXT SERVICE. More

I WAS TREATED LIKE FAMILY.VERY HAPPY I WAS TREATED WITH THE UPMOST RESPECT AND CONSIDERATION. I FELT MY CAR WAS TREATED WITH CARE AND GOOD WORKMANSHIP.WHEN ITS TIME FOR ANOTHER CAR IWILL I WAS TREATED WITH THE UPMOST RESPECT AND CONSIDERATION. I FELT MY CAR WAS TREATED WITH CARE AND GOOD WORKMANSHIP.WHEN ITS TIME FOR ANOTHER CAR IWILL PURCHASE IT FROM YOU.THANK YOU SO MUCH. More

The financial guy who I first worked with was horrible. The first salesman didn’t understand how to handle buying out my leases car. The first financial guy was horrible. He even made an appointment for me The first salesman didn’t understand how to handle buying out my leases car. The first financial guy was horrible. He even made an appointment for me to come in knowing he was on vacation. He never returned my calls. At least anthony in finance was able to assist me More

Great experience, Vincent was professional & courteous. This is the 3rd Kia I have from this dealership. Although the faces have changed in the service dept, they are all very helpful and accommodating. Vin This is the 3rd Kia I have from this dealership. Although the faces have changed in the service dept, they are all very helpful and accommodating. Vincent took the time to explain everything and and was terrific. More