Kia Of West Nyack

Vincent is awesome!! Vincent was pivotal in helping me with my brakes on my kia stinger, he was very informative and followed up promptly...this is how customer service is Vincent was pivotal in helping me with my brakes on my kia stinger, he was very informative and followed up promptly...this is how customer service is done! More

Quick Service with a smile My 2015 and did up needing to have a warranty replacement of my engine. The dealership was able to complete the task in 2 weeks. The manager was espec My 2015 and did up needing to have a warranty replacement of my engine. The dealership was able to complete the task in 2 weeks. The manager was especially helpful. More

Great Service I always experience very good personal courteous service from this KIA dealer. They make getting the car serviced as painless as possible. I would d I always experience very good personal courteous service from this KIA dealer. They make getting the car serviced as painless as possible. I would definitely recommend them. More

A long day but worth the wait! My credit score wasn't great but at the end of the day Ralph and Leticia Glenn made it happen and I'm so grateful! My credit score wasn't great but at the end of the day Ralph and Leticia Glenn made it happen and I'm so grateful! More

excellent service I went into Kia for service it was excellent. Mike, my service advisor, made my service quick and easy. I will always come to this service center and I went into Kia for service it was excellent. Mike, my service advisor, made my service quick and easy. I will always come to this service center and have Mike as my service advisor, he was simply the best, hands down. More

Regularly scheduled service, 9/19/19 Service experience was very good, with close attention paid to my vehicle by the service writer, and the mechanic. I was impressed with the responsiv Service experience was very good, with close attention paid to my vehicle by the service writer, and the mechanic. I was impressed with the responsiveness. More

Beyond thrilled! Just got a Telluride!!! I worked with Nicholas Faust and he was very professional, knowledgeable and patient. I highly recommend him and Kia of West N Just got a Telluride!!! I worked with Nicholas Faust and he was very professional, knowledgeable and patient. I highly recommend him and Kia of West Nyack!!! More

Didn’t rotate tires I paid for a 15,000 service as well as several other add ons and noticed the next day the tires had not been rotated. When I brought it back the staff I paid for a 15,000 service as well as several other add ons and noticed the next day the tires had not been rotated. When I brought it back the staff had no problem rotating them and were externally polite and apologetic. My problem is the fact this was missed caused me to have to take more unpaid time away from work and doesn’t make me feel confident that other services I paid for (and aren’t as easy to check) we’re completed. More

Great customer service as well as work performed! Explained & showed with model work to be done ,kept updating me on work progress, fabulous job on total car cleaning. They really get it right here a Explained & showed with model work to be done ,kept updating me on work progress, fabulous job on total car cleaning. They really get it right here as car is returned with attention to inside & outside-haven't seen such a COMPLETE JOB anywhere in a long time!! More

Thank you. Great Job. My Kia Sorrento needed new tires, new brakes and major tune up. All the work was completed successfully and my car feels brand new. Thank you Mike (Se My Kia Sorrento needed new tires, new brakes and major tune up. All the work was completed successfully and my car feels brand new. Thank you Mike (Service Dept) for keeping me informed during the wait. More