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Kia Of West Nyack

West Nyack, NY

4.5
684 Reviews
Making the decision to buy a new car is a big one. Two even bigger choices are, however, the kind of car you'll buy and where you choose to buy it. Why do so many drivers choose our new Kia dealership? That's a question that can really only be answered with a visit to our showroom. But if we had to sum it up in a word, it would be service. See, aside from our excellent selection of models (Optima, Soul, Sorento, Forte, Rio), we also offer a superb selection of used cars. And because we're committed to helping you realize your dream of ownership, we also offer the following: A wide range of car loan and Kia lease options. Genuine Kia parts to enhance your driving experience. A fully staffed car service and maintenance department In other words, Kia of West Nyack is here for you throughout your entire car ownership experience. Swing by 250 Route 303 North West Nyack, New York and learn more about what we can do for you.
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250 N Rte 303

West Nyack, NY

10994

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Showing 684 reviews

November 29, 2019

Unnecessary Services Recommended Technician recommended services (including Coolant Flush among other things) which had been completed several months prior and within 5k miles of this More

by FPA1947
Friendliness
Price
Recommend Dealer
No
Employees Worked With
neither
Dec 16, 2019 -

Kia Of West Nyack responded

While I'm very glad that we were able to make things right here, I do apologize that we initially recommended unnecessary services. We want only the best care for our customers and I'm going to share this feedback with my team so we can address this. If you'd like to discuss this further, I'm available to take your call. Kathy Finn - Customer Care Manager - (877) 811-9330

November 29, 2019

Great service from Vincent and Ruben. I used to get my vehicle serviced at Tenafly Kia until they closed. I found out where Ruben Negron, the service manager, was transferred to and deci More

by brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent (service)
Dec 02, 2019 -

Kia Of West Nyack responded

Brandon, thank you for the 5 star review! It means a lot to all of us here at Kia of West Nyack that you feel we are worth the 40 minute drive. Vincent is definitely great, and we will let him know that you appreciated his help. We are looking forward to working with you again!

November 27, 2019

GREAT DEALERSHIP Staff sales reps gave great deal and no pressure and second visit i bought the car. i would ask for anthony and they are delivering the car to my hous More

by patkenny04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony fransco
Nov 27, 2019 -

Kia Of West Nyack responded

It's great to hear that you received five-star service along with a five-star price at Kia of West Nyack! We're so excited for you to get into your new ride. Thank you for reviewing us!

November 27, 2019

Great Service Kia West Nyack provided me with prompt and friendly service. I highly recommend them to anyone. The waiting area was nice and comfortable and offered More

by CHENR869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson, Shane Bacchas
Nov 27, 2019 -

Kia Of West Nyack responded

Thank you for the positive feedback about our service and facilities! It means a lot that you would take time out of your day to recommend us. We hope to work with you in the future at Kia of West Nyack.

November 26, 2019

great upon arriving at Kia W. Nyack I was meet by Vincent the service advisor. I was there to get recall and inspection on my car. More

by CHAZZ678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Ferretti
Nov 26, 2019 -

Kia Of West Nyack responded

Thank you for coming to Kia of West Nyack for your recall repairs and inspection! We are so glad that you had a five-star visit.

November 26, 2019

Very nice staff but poor organization. People are friendly. Badly organized. Leased a car with 25 miles on it. After I waited 3 hours for the inspection it had over 100 miles on it. Nobody More

by dosmesantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Names aren’t listed
Dec 01, 2019 -

Kia Of West Nyack responded

I'm sorry for the lack of communication on our end. We are glad to have you as a customer and I'd like to answer any questions you may have. I can't locate your contact information from this review, so please call me when you get the chance. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

November 25, 2019

Diagnostic Service The service rep was very helpful and friendly! I came in for a look at my tire sensor. The rep got it taken care of at no extra charge. AWESOME! More

by JWISDOM_COFIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the names. Service Reps
Nov 25, 2019 -

Kia Of West Nyack responded

We are glad to hear that our team could address your concerns and get you back on the road safely! Thank you for choosing Kia of West Nyack and writing us a great review.

November 25, 2019

Excellent I bought a used BMW at this dealership over a year ago. This was around the time the dealership was renovating, so I always felt that things were a wo More

by JNantes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Erickson, Shane Bacchas
Nov 25, 2019 -

Kia Of West Nyack responded

John, thank you for the review! We are so grateful to hear that we earned your business! It is important to all of us here at Kia of West Nyack that we provide exemplary customer service, and we couldn't be more pleased to hear that we made that happen for you.

November 25, 2019

Good Visit The dealership is nice. Its nice that they have snacks for customers while they wait. My advisor was very nice. It made something normally mundane and More

by JLS8806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Nov 25, 2019 -

Kia Of West Nyack responded

Thank you for the review! The whole team here at Kia of West Nyack is so pleased to hear that you enjoyed your time with us. Ensuring that our customers have a pleasant experience is important, and we are glad to hear that we hit the mark. We love to hear that you liked the snacks! We are looking forward to seeing you again.

November 24, 2019

excllent It was fast and good services. Good price, good people to deal with. received car in short time. good price, no issues, reliable, well done More

by RAMADANA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson, Shane Bacchas
Nov 25, 2019 -

Kia Of West Nyack responded

It's great to hear that your recent service visit to Kia of West Nyack was such a success! Thank you for taking time out of your day to review us and for rating us five stars.

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