Kia Of West Nyack

Did not receive complimentary services I was promised The guy on the phone was great when I spoke to him. He offered to give me a complimentary at wash and said he would check my tire pressure. Along with The guy on the phone was great when I spoke to him. He offered to give me a complimentary at wash and said he would check my tire pressure. Along with my oil change. When I picked up my car, it had not been washed and the tire pressure was still the same. So he had done nothing he said he would. When I went to pick up car he was already gone so I could not ask him. Also I was told I would get a discount and I did not. More

Great customer service from Vincent Vincent was polite and helpful and checked in as I waited. The complementary car wash was also a nice perk. I had to switch to this dealership due t Vincent was polite and helpful and checked in as I waited. The complementary car wash was also a nice perk. I had to switch to this dealership due to the one near me closing, and it was a great thing it did! This one is better! More

Great experience They were very helpful in every way. Shuttled me back and forth to where I needed to go. Took care of what I needed quickly and easily. They were very helpful in every way. Shuttled me back and forth to where I needed to go. Took care of what I needed quickly and easily. More

Smooth Then entire transaction was smooth. There was no extra service pressure most They try and get you on. I would recommend their service for sure. Then entire transaction was smooth. There was no extra service pressure most They try and get you on. I would recommend their service for sure. More

Thank you for another great service visit. My service advisor Susan Roberts was the best! Susan fulled explained the 60K check, what would be done, the cost etc. And the work was completed My service advisor Susan Roberts was the best! Susan fulled explained the 60K check, what would be done, the cost etc. And the work was completed a lot quicker than I had planned for. Thank you all! More

Was in and out in a few minutes with a brand new car thnx so Great service I was in and out with a beautiful brand new car thnx kia for the special service, and will prefer all my friends, thnx again Great service I was in and out with a beautiful brand new car thnx kia for the special service, and will prefer all my friends, thnx again More

Kia of West Nyack review My experience at Kia of West Nyack was a pleasant one.. All employees I dealt with were professional-courteous.. Thought the waiting area needed impro My experience at Kia of West Nyack was a pleasant one.. All employees I dealt with were professional-courteous.. Thought the waiting area needed improvement.. I.E. better refreshments-reading material.. Overall experience was very good.. More

very pleasant oil change and to check brakes i got to my appointment before 2 told them my concerns about the grinding when i put the brake on going down hills. oil change and to check brakes i got to my appointment before 2 told them my concerns about the grinding when i put the brake on going down hills. More

worst experience I am a seasoned and reasonable car buyer. Came one night and made the deal even it was almost 3 hours and left a deposit to return the next evening j I am a seasoned and reasonable car buyer. Came one night and made the deal even it was almost 3 hours and left a deposit to return the next evening just for the paperwork. Next evening, I waited for hours, then they tried to change the deal on me. Then the promise of having the vehicle delivered that night was broken. Promised next day only to find out the person responsible was not in. I had to follow up and a few phone calls. Also asked to make sure on multiple occasions to include certain items that were supposed be to be in the car. Was not. Had to follow up again for another week. Worst experience I've had in buying 10 cars in my life More

Great service The service manager Vincent Ferrarti was great. My car was serviced on a timely basis and he couldn't be more helpful. They also washed and cleaned The service manager Vincent Ferrarti was great. My car was serviced on a timely basis and he couldn't be more helpful. They also washed and cleaned my car. Great experience. More