Kia Of West Nyack

Terrible dealership! Lied about the car they were selling. Lied about The pricing at signing. Don't deliver on anything they promised. Stay far away!!! selling. Lied about The pricing at signing. Don't deliver on anything they promised. Stay far away!!! More

Great Customer Service! Went to the service center at Kia of West Nyack for the second time and service has been consistently exceptional! Will always come back for service! Went to the service center at Kia of West Nyack for the second time and service has been consistently exceptional! Will always come back for service! More

Great customer service I have been to this dealership twice in the last few months for service with 2 different vehicles. Both times I dealt with Susan and the customer ser I have been to this dealership twice in the last few months for service with 2 different vehicles. Both times I dealt with Susan and the customer service tremendous. She is so pleasant to deal with. Thank you! More

Unnecessary Services Recommended Technician recommended services (including Coolant Flush among other things) which had been completed several months prior and within 5k miles of this Technician recommended services (including Coolant Flush among other things) which had been completed several months prior and within 5k miles of this visit. I do not know if the technician was just mistaken or other motivation, but in my estimation he should not be making recommendations without checking records which would have shown that the services had been completed relatively recently. On the other hand, Advisor was friendly and professional and rectified the situation. More

Great service from Vincent and Ruben. I used to get my vehicle serviced at Tenafly Kia until they closed. I found out where Ruben Negron, the service manager, was transferred to and deci I used to get my vehicle serviced at Tenafly Kia until they closed. I found out where Ruben Negron, the service manager, was transferred to and decided I take the trip to get my car serviced there. I have had such horror stories with servicing my car at other dealerships that, for me, it is worth the 40 minutes drive to have peace of mind. My service advisor at Nyack Kia was Vincent. Vincent was great and took excellent care of me and my car. I will return for future service. More

Great Service Kia West Nyack provided me with prompt and friendly service. I highly recommend them to anyone. The waiting area was nice and comfortable and offered Kia West Nyack provided me with prompt and friendly service. I highly recommend them to anyone. The waiting area was nice and comfortable and offered complimentary coffee and shuttle service. More

GREAT DEALERSHIP Staff sales reps gave great deal and no pressure and second visit i bought the car. i would ask for anthony and they are delivering the car to my hous Staff sales reps gave great deal and no pressure and second visit i bought the car. i would ask for anthony and they are delivering the car to my house More

great upon arriving at Kia W. Nyack I was meet by Vincent the service advisor. I was there to get recall and inspection on my car. upon arriving at Kia W. Nyack I was meet by Vincent the service advisor. I was there to get recall and inspection on my car. More

Very nice staff but poor organization. People are friendly. Badly organized. Leased a car with 25 miles on it. After I waited 3 hours for the inspection it had over 100 miles on it. Nobody People are friendly. Badly organized. Leased a car with 25 miles on it. After I waited 3 hours for the inspection it had over 100 miles on it. Nobody explained to me when to come back for the first oil change. Once they got the down payment it was like I didn’t matter at that point. More

Diagnostic Service The service rep was very helpful and friendly! I came in for a look at my tire sensor. The rep got it taken care of at no extra charge. AWESOME! The service rep was very helpful and friendly! I came in for a look at my tire sensor. The rep got it taken care of at no extra charge. AWESOME! More