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Kia Of West Nyack

West Nyack, NY

4.4
680 Reviews
Making the decision to buy a new car is a big one. Two even bigger choices are, however, the kind of car you'll buy and where you choose to buy it. Why do so many drivers choose our new Kia dealership? That's a question that can really only be answered with a visit to our showroom. But if we had to sum it up in a word, it would be service. See, aside from our excellent selection of models (Optima, Soul, Sorento, Forte, Rio), we also offer a superb selection of used cars. And because we're committed to helping you realize your dream of ownership, we also offer the following: A wide range of car loan and Kia lease options. Genuine Kia parts to enhance your driving experience. A fully staffed car service and maintenance department In other words, Kia of West Nyack is here for you throughout your entire car ownership experience. Swing by 250 Route 303 North West Nyack, New York and learn more about what we can do for you.
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250 N Rte 303

West Nyack, NY

10994

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Showing 680 reviews

December 24, 2019

No complaints. Even the wait was not as long this time. Vincent, the Service Advisor, was extremely helpful. Very pleasant and friendly. He read and explained the service inspection to me. He also walked me More

by LATINA42461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Ferretti
Dec 24, 2019 -

Kia Of West Nyack responded

It's wonderful to hear that you received the service you deserve at Kia of West Nyack! Thank you so much for stopping by to write us an awesome review.

December 24, 2019

Bought new Sorento We agreed on price within 10 minutes. Smooth Transaction throughout the whole car buying experience. No complaints and a very friendly staff meet our More

by RONPISCIOTTA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver
Dec 26, 2019 -

Kia Of West Nyack responded

It's wonderful to hear that your buying process was quick and easy! Thank you for the kind words about our team. All of us at Kia of West Nyack wish you many safe and happy miles in your new vehicle.

December 23, 2019

Service was great, sales not at all Working with Vincent was great. He was very helpful. I had a terrible situation and Ralph in Sales refused to help much but Vincent at least made th More

by bkilduff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 27, 2019 -

Kia Of West Nyack responded

While I'm glad you had a great experience working with Vincent, I'm sorry that you didn't receive more support otherwise. I'd be happy to discuss this with you so that I can address this if you'd like to give me a call. Thank you again, Kathy Finn - Customer Care Manager - (877) 811-9330

Jan 07, 2020 -

bkilduff responded

So Ms. Finn I see that you are exactly like Ralph, who is supposedly a Customer Service Mgr? Shouldn't you get a call you back when you are told "I will call you back". Now after speaking with you and going over the whole horrible incident, you also tell me you will call me back and I never did. And that was 2 weeks ago!!! I see alot of the reviews here from people buying the car are positive...just wait people until you have a problem and you need them after you sign and drive off the lot!

December 23, 2019

Excellent service - quick and efficient. My experience with Kia Service is excellent every time I need something done with my car. The people are cheerful and helpful and the service is alwa More

by SHERKRAM11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the names, but all of the service department is great.
Dec 23, 2019 -

Kia Of West Nyack responded

Thank you for the 5-star review! We are so happy to know that our service department here at Kia of West Nyack has earned your loyalty. Providing excellent and cheerful service is our priority, and we are glad to hear that we are hitting the mark. We look forward to your next visit!

December 21, 2019

Go to Kia of West Nyack The staff is personable and gets to know their clients. I was treated like Family. I would buy a vehicle again from this dealership without hesitation More

by cavabid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laticia Glenn
Dec 23, 2019 -

Kia Of West Nyack responded

Thank you for the 5-star review! We are so happy to hear that you enjoyed working with our team at Kia of West Nyack. We are grateful to have you as part of the family!

December 20, 2019

Great service Fast and efficient service. Was there less than an hour and was on my way. Goodbye Yonkers KIA..... hello Nyack KIA. I would definitely recommend this More

by glbtapia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 20, 2019 -

Kia Of West Nyack responded

Thank you for allowing us the opportunity to earn your business! We love to hear that your service visit was quick and easy. See you next time at Kia of West Nyack!

December 20, 2019

Leticia and Tristen were great to work with! I had an appointment to buy a car which was confirmed to be present. However the first person we saw told us that the car was not at the dealership an More

by e.epstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mostly Leticia who was fabulous.
Dec 20, 2019 -

Kia Of West Nyack responded

We are happy to hear that Tristen could step in here to make things right. Thank you for shopping with us at Kia of West Nyack! We hope you absolutely love your new vehicle.

December 19, 2019

Vincent Was Great Vincent was excellent & helped me with everything I needed & All the questions & concerns I had, I’d be losing my mind if it was wasn’t for him. He ke More

by jovanymichel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 19, 2019 -

Kia Of West Nyack responded

Thank you for the five stars! We are so pleased to hear that you enjoyed working with Vincent and our team here at Kia of West Nyack. We will be sure to share your kind words! We look forward to seeing you again.

December 19, 2019

Kia Soul repair Excellent work by all involved. Fast, friendly and took the time to explain each step involved. All work was done on time. I would highly recommend th More

by BollnSteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 19, 2019 -

Kia Of West Nyack responded

It's wonderful to hear that our Service Department earned your recommendation with their friendly service! Thank you for trusting us with these repairs. All of us at Kia of West Nyack wish you safe driving.

December 17, 2019

Kudos to Vincent for keeping things smooth during a busy Saturday morning! Lots of customers but he took care of everything. All went well there. More

by bernermom42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 17, 2019 -

Kia Of West Nyack responded

Thank you for posting about your recent service visit! We are very happy to hear that Vincent ensured it went smoothly. Have a great day! - Kia of West Nyack team

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