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Kia Of Waldorf
Waldorf, MD
300 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 300 reviews
January 25, 2015
Best Customer Service & pricing Mike Renfro provided my husband and I the best service a purchaser can ask for. He was very knowledgeable of my vehicle of interest. He showed me seve Mike Renfro provided my husband and I the best service a purchaser can ask for. He was very knowledgeable of my vehicle of interest. He showed me several options of the 2015 Sorenta and was able to assist me with obtaining a good deal. Mike is an exceptional sales man and I would recommend him and Kia of Waldorf to any car buyer. More
by TinaJ
January 25, 2015
Really Good Service The people there are very friendly and they won't let you drive off in something you aren't comfortable or happy with, overall it was just great servi The people there are very friendly and they won't let you drive off in something you aren't comfortable or happy with, overall it was just great service. More
by kem1122
Employees Worked With
Chris Austin
January 21, 2015
We got exactly what we wanted Our experience with Kia of Waldorf was great. We saw what we wanted and made the necessary calls to get all the information needed on a particular ve Our experience with Kia of Waldorf was great. We saw what we wanted and made the necessary calls to get all the information needed on a particular vehicle. Mike Renfro was friendly and explained what we needed step by step. He made the process easy and stress free. Kia of Waldorf is highly recommended. More
by sfaunt
January 20, 2015
still loving my KIA In 2011 I purchased a Kia Soul..... I could not have selected a better car! Four years later and people are still coming up to me asking me how I lik In 2011 I purchased a Kia Soul..... I could not have selected a better car! Four years later and people are still coming up to me asking me how I like it... Strangers. At first it was the new car, the funky shape and "Hamster appeal." Now, people ask if they are as good as the reviews say. Recently I was in for a tune up and the service staff was just as pleasant as the day I drove off the lot! From the scheduling of the appointment to waiting in the clean and roomy wait area, I cannot give enough kudos to Waldorf KIA. As for mentioning any individual by name, I have to say that everyone I have encountered is over the top competent, polite and caring. How wonderful to see people working together as a unit, happily...really enjoying their job. While I walked through the showroom, I could not help but stop and admire the 2015 Blue Carribean special. The salesperson was very informative and warm, not pushy or crowding in any way. Over the weekend I test drove a Fiat, well, all four of them. They look so... European, so cool, certainly one of the "it cars" to have. Still Loving my KIA!!!!!!!! In fact, I think I need to go back and visit that nice young man at KIA and trade up for that 2015 model. I can't wait!!!!! More
by Brenda
Employees Worked With
JC Rodriguez, Jessica Underwood
January 16, 2015
Best Car Buying Experience I've Ever Had I walked into the Kia of Waldorf Dealership on a Saturday afternoon and picked up my 2015 Kia Optima EX on Monday! Jac Graves made my entire car buyin I walked into the Kia of Waldorf Dealership on a Saturday afternoon and picked up my 2015 Kia Optima EX on Monday! Jac Graves made my entire car buying experience comfortable and smooth. He was quite knowledgeable about the vehicle I wanted and did his research to find it. I couldn't be happier with my new Optima and want to express sincere thanks to the others who assisted in the process, Dean Gearhart, Michael Austin and Jeffrey Jacobs! More
by Happy Customer
Employees Worked With
Jac Graves Jr., Dean Gearhart
January 11, 2015
Got just what I wanted! I've owned a Kia Optima since 2010 and loved it so I knew I was looking for an Optima when it was time to buy a new car. After doing my homework on I've owned a Kia Optima since 2010 and loved it so I knew I was looking for an Optima when it was time to buy a new car. After doing my homework on line, I called for an appointment and was connected with Mike Renfro (not sure why he's listed as Raymond Renfro here). Mike asked me a few questions and we set the appointment for 2 hours later. I arrived to a warm welcome and the car Mike thought I'd like (based on my answers to his questions on the phone) was out front all warmed up and ready for a test-drive. It was absolutely the perfect choice for me and I would've not even looked further if a limited-edition Sol didn't catch my eye. I test drove it for just a minute before heading back to the dealership to buy the Optima Mike had picked out. BAM. That's all there was to my decision process. The trade-in deal done with Chris Austin the manager, and financing paperwork with Mike Austin were both pleasant and took under 2 hours - Before I knew it, I was driving home in my beautiful new car. Would definitely recommend this dealership and Mike Renfro for sales! More
by Patty Brosmer
Employees Worked With
Chris Austin
December 31, 2014
EFFICIENCY WITH A HUMAN TOUCH The staff efficiency started with making the appointment. Was able to get in the next day. Shop very clean, very nice updated TV and good coffee. I The staff efficiency started with making the appointment. Was able to get in the next day. Shop very clean, very nice updated TV and good coffee. I did not have to wait a long time to get my car serviced. I did not remember staff's names but I think the nice young lady at the front that helped me was Jessica. Also, I bought my car a year ago from Kia of Waldorf. Mr. Rodriguez was very knowledgeable, helpful and did not pressure me. Brenda Hill More
by tootired2
Employees Worked With
JC Rodriguez, Jessica Underwood
December 29, 2014
Mike Renfei is awesome! My experience at this dealership was nothing short of amazing. When I came to the dealership I knew exactly what I wanted, the Kia Sorento. I initiall My experience at this dealership was nothing short of amazing. When I came to the dealership I knew exactly what I wanted, the Kia Sorento. I initially met my salesman Mike Renfo when I came to test drive the car about a month before I purchased and the one thing I loved about Mike was that he wa so honest and personable without the added pressure. He told me everything I needed to know and could even stand by what he said about the vehicle having owned one which I really appreciated. When I came back to purchase on my car on my third visit I really appreciated that Mike maintained his professionalism and customer service until the very end. He even filled it with gas, had my heated seats on, the radio station pre-set to the station I'd listened to on our test drive, and pulled to the front. I couldn't have asked for better royal treatment. Mike definitely made me love my car 1000 times more than I already had. Thanks Mike and Kia of Waldorf. More
by AllyshaS
December 29, 2014
Awesome experience at dealership I walked in very apprehensive about dealership and the whole car buying process. When I left in my new 2015 Kia Sorento, I couldn't believe how smoot I walked in very apprehensive about dealership and the whole car buying process. When I left in my new 2015 Kia Sorento, I couldn't believe how smooth the process was. The employees including my salesperson Steven Gordon and the manager, Jeff Jacobs were amazing. They were helpful and knowledgeable and they just made it so easy for me! Mike Austin was amazing as well! I definitely recommend this dealership! More
by QLady
Employees Worked With
Jeff Jacobs
December 23, 2014
Wonderful Dealership Everyone at this dealership was friendly, helpful, and made my car buying experience wonderful. They found the exact vehicle I wanted and got it to th Everyone at this dealership was friendly, helpful, and made my car buying experience wonderful. They found the exact vehicle I wanted and got it to the dealership the same day. I got the price I wanted and was out driving my new car that day. More
by Lea
Employees Worked With
Chris Austin
