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Kia Of Waldorf

Waldorf, MD

4.8
301 Reviews

3188 Crain Hwy

Waldorf, MD

20603

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Showing 301 reviews

January 28, 2016

Amazing Car Buying Experience KIA of Waldorf did an amazing job helping me purchase my first KIA. Lauren was extremely patient and answered so many questions since this was my fir More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Kijek, Lauren Thompson, Cheikh Diallo, Greg Heffner
Jan 29, 2016 -

Kia Of Waldorf responded

Gloria, thank you for recognizing your experience at Kia of Waldorf. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Jay Wedick - jwedick@kiaofwaldorf.com

January 26, 2016

Friendly Staff, Great Car !! Found the Sorento we wanted, Christopher in sales was very plesent to work with as was Chris the sales manager. We drove away in our new car in record More

by DebRon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Burroughs, Cheikh Diallo
Jan 29, 2016 -

Kia Of Waldorf responded

Thank you for leaving us this great review. We are very happy to hear that Christopher and Chris could be so helpful during your recent purchase visit with us. Congratulations on your new car. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, Jay Wedick - jwedick@kiaofwaldorf.com

January 20, 2016

2nd Car Purchase Purchased Kia soul in 2012 and great experience with sales and service, so no brainer to return to Kia of Waldorf and deal with JC when ready to upgra More

by rebdjbond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Rodriguez, Cheikh Diallo, Greg Heffner
Jan 22, 2016 -

Kia Of Waldorf responded

Thank you for taking the time to share with us! The goal of the Kia of Waldorf team is to ensure a painless and quick purchasing process for each of our customers and we are glad that Greg, JC and Cheikh were able to satisfy that. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Best, Jay Wedick - jwedick@kiaofwaldorf.com

November 15, 2015

Great Staff I walked in needing a car and the staff especially Joe and Lauren were helpful in getting me what i needed and made the process so easy and I appreci More

by Riah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Murphy, Lauren Thompson
Nov 26, 2015 -

Kia Of Waldorf responded

Hi and thanks for the great feedback! We're very happy that Joe and Lauren were there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Jay Wedick - jwedick@kiaofwaldorf.com

October 25, 2015

Lackluster After test driving several vehicles at other dealerships, I decided to purchase at Kia of Waldorf. My first Kia purchase and I was very excited to pi More

by A&G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Burroughs
Nov 22, 2015 -

Kia Of Waldorf responded

We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jay Wedick - jwedick@kiaofwaldorf.com

September 29, 2015

Sales team was great - business office not so much! Joe Murphy was great to work with. Chris Austin did a good job of financing and evaluating my trade. There is a disconnect with the business office. I More

by BandP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Murphy, Chris Austin, Kerry Lennon
Sep 30, 2015 -

Kia Of Waldorf responded

Thank you for taking the time to share your experience with us. We strive for 100% customer satisfaction and we’re sorry to hear that your recent service visit did not meet your expectations. Your feedback will help us ensure that this experience doesn’t happen again and we would like the opportunity to resolve this matter to your satisfaction. Please contact me so we can discuss options with you. Sincerely, Jay Wedick - jwedick@kiaofwaldorf.com

September 08, 2015

First service for my Sorento. I made and appointment a few days before I took my Sorento in for it's first service. The appointment was set for 10:00 am and my vehicle was taken t More

by Steve Burton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I feel bad because I didn't get her name. She had black hair and was very helpful.
Sep 13, 2015 -

Kia Of Waldorf responded

Steve, thank you for your kind words. We feel our service department is what makes Kia of Waldorf special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Dean Gearhart – Service Manager - Dean@kiaofwaldorf.com

September 05, 2015

how a wonderful experience everone was great treated you special the salesman mike was on top of it Mike was very friendly and care about you also Chris did what he could for ou More

by bird0920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
finance lady was helpful to get us through the paper work, Chris Austin
Sep 07, 2015 -

Kia Of Waldorf responded

Thank you for taking the time to write about your experience. It is magnificent to know that Mike and Chris were able to provide you with the pressure-free and knowledgeable service that Kia of Waldorf is known for. Please feel free to call or stop by if there is anything else we can do to help you. Take care! Best regards, Jay Wedick - jwedick@kiaofwaldorf.com

August 27, 2015

Great service I changed from Honda to KIA. I had a really used and beat up KIA spectra that was worth pennies. I got a $500.00 trade in value and purchased the KI More

by ARCOLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Wanamaker, Cheikh Diallo
Aug 30, 2015 -

Kia Of Waldorf responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Best, Jay Wedick - jwedick@kiaofwaldorf.com

August 24, 2015

Great Experience Friends and family have had nothing but great things to say about this dealership. We now know what they were talking about. Mike Renfro was a fantas More

by Buyer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wedick
Aug 27, 2015 -

Kia Of Waldorf responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Mike and Jay were able to meet your needs. At Kia of Waldorf, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Jay Wedick - jwedick@kiaofwaldorf.com

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