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Kia Of Waldorf

Waldorf, MD

4.8
299 Reviews

3188 Crain Hwy

Waldorf, MD

20603

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Showing 299 reviews

April 10, 2016

Great Service My sales consultant was Lauren Thompson and she was awesome. She was very professional and informative. She made me feel very comfortable and I walked More

by ADukes50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet, Jay Wedick, Lauren Thompson
May 10, 2016 -

Kia Of Waldorf responded

Thanks so much for the great review! It's great to hear your kind words. Let us know if we can do anything else for you. Jay Wedick - jwedick@kiaofwaldorf.com

March 10, 2016

Amazing Service So not even 15 seconds after I parked and got out of my car, my sales rep Jac was opening the door and welcoming me. I let him know right then and the More

by Nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Wedick, Jac Graves Jr.
Mar 11, 2016 -

Kia Of Waldorf responded

Hello Nikki and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. We are grateful for your recommendations and we look forward to working with your family, and your friends in the future. Jay Wedick - jwedick@kiaofwaldorf.com

March 08, 2016

Excellent dealership service My Salesman Chris Burroughs was excellent. The service that he and the finance Dept provided was Top Notch. I am very happy with my new vehicle. I w More

by Dealeater1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Burroughs, Cheikh Diallo
Mar 09, 2016 -

Kia Of Waldorf responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review and recommendation! We thank you for trusting us with your car buying needs and it was a pleasure working with you. Jay Wedick - jwedick@kiaofwaldorf.com

February 27, 2016

Fantastic trade-in experience! Traded in my 10 yr old Highlander today. I'd done online research ahead of time, and decided on a Kia Sorento SX. The pickup (torque), roominess, pric More

by Estrocop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if the name of my finance guy-- he's new (2 weeks) & can't make out his name on my paperwork. , Jay Wedick, Christopher Burroughs, Kerry Lennon, Lauren Thompson, Greg Heffner
Mar 01, 2016 -

Kia Of Waldorf responded

Thank you so much for the awesome review! We are grateful you chose to visit us to trade in your vehicle, and are thrilled to know that you are satisfied with your purchase. Congratulations! If there is anything else we can do for you please feel free to pay us another visit. Take care! Jay Wedick - jwedick@kiaofwaldorf.com

February 24, 2016

Best Customer Care/ Very Helpful! I went into this dealership with the idea of trading in my Kia Rio. Lauren was able to help me get the car I wanted along with the help of Greg. Laure More

by KandyssM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Thompson, Greg Heffner
Feb 26, 2016 -

Kia Of Waldorf responded

Thank you for taking time to share your feedback with us. We are grateful you chose to visit us to trade in your vehicle, and we sincerely want to help you find the perfect vehicle. Congratulations and we look forward to your next visit. Jay Wedick - jwedick@kiaofwaldorf.com

February 19, 2016

Getting the car was easy, Service is impossible. Trading my car was very easy, but the car they sold me has had nothing but problems and trying to schedule my car to get fixed has been impossible. I More

by Tatinicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Heffner
February 16, 2016

Awesome. Listned to my needs and made things happen Given some personal situations I thought that buying a new car at this time was not possible. But I took a chance and stopped by the dealership. The More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Austin, Breanna Kerns
Feb 19, 2016 -

Kia Of Waldorf responded

Mark, thanks so much for taking the time to share your feedback with us!  We work hard to make sure our guests have an awesome experience and we are glad that Breanna and Chris were able to satisfy that. Congratulations on your new car. We will share your comments with our team and we look forward to working with you again down the road. Best, Jay Wedick - jwedick@kiaofwaldorf.com

February 01, 2016

First Time Buyer As a first time buyer they made my experience terrible they are very unprofessinal and very unfriendly. They made lots of mistakes and were very rude. More

by BAH24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cheikh Diallo, Greg Heffner
January 28, 2016

Amazing Car Buying Experience KIA of Waldorf did an amazing job helping me purchase my first KIA. Lauren was extremely patient and answered so many questions since this was my fir More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Kijek, Lauren Thompson, Cheikh Diallo, Greg Heffner
Jan 29, 2016 -

Kia Of Waldorf responded

Gloria, thank you for recognizing your experience at Kia of Waldorf. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Jay Wedick - jwedick@kiaofwaldorf.com

January 26, 2016

Friendly Staff, Great Car !! Found the Sorento we wanted, Christopher in sales was very plesent to work with as was Chris the sales manager. We drove away in our new car in record More

by DebRon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Burroughs, Cheikh Diallo
Jan 29, 2016 -

Kia Of Waldorf responded

Thank you for leaving us this great review. We are very happy to hear that Christopher and Chris could be so helpful during your recent purchase visit with us. Congratulations on your new car. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, Jay Wedick - jwedick@kiaofwaldorf.com

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