Kia Of Waldorf

Great Service Just wanted to write a big thank you to all involved in my purchase of a used SUV. I initially chatted with Harry Nguyen thru their online chat featur Just wanted to write a big thank you to all involved in my purchase of a used SUV. I initially chatted with Harry Nguyen thru their online chat feature who answered a lot of questions for me. I then spoke to Ryan in sales thru text and email and he was very helpful. Unfortunately, he was off the day I was able to come in so he had Heather Dwyer take care of me that evening and she was wonderful to deal with. I traveled over 90 miles to this dealership since they had the exact vehicle that I wanted. I kept contemplating it since it was a long trip for me since I live in PA. I am so glad that I did and I love my new (new to me!) truck! One of the Managers (Andy Thompson) even hunted around the entire dealership looking for a DVD so I could check it out in the truck. Everyone there was very nice and helpful and I am glad that I made the trip. Miss Janet in Finance is also a doll and she was very helpful in getting me financed. Ryan and Heather have both followed up to make sure that I was happy and that things were good with the vehicle.Thanks again to all involved! I will definitely pass my experience on to others :) More

"Excellent Customer Service" Just wanted to say to my salesman Ryan Fracasse, your service was Excellent, would definitely recommend you to my family and friends. Look forward t Just wanted to say to my salesman Ryan Fracasse, your service was Excellent, would definitely recommend you to my family and friends. Look forward to doing business with you in the near future. Ryan took the time to work out a deal with Management even when it wasn't looking to great. Overall satsified customer! thanks again, John L. More

Great Service My sales consultant was Lauren Thompson and she was awesome. She was very professional and informative. She made me feel very comfortable and I walked My sales consultant was Lauren Thompson and she was awesome. She was very professional and informative. She made me feel very comfortable and I walked away with a great deal. I definitely would recommend this dealership and Lauren to anyone looking to buy a new or used car. The Manager Jay Wedick, and Finance(Janet) were also very professional and extremely helpful. More

Amazing Service So not even 15 seconds after I parked and got out of my car, my sales rep Jac was opening the door and welcoming me. I let him know right then and the So not even 15 seconds after I parked and got out of my car, my sales rep Jac was opening the door and welcoming me. I let him know right then and there what he was working with as far as credit and money went. He was very descriptive knowing the answers to every question my father and I had. Jay was very helpful as well, going back and forth many times with the credit company to get me the best deal possible. I definitely would recommend this dealership to family members and friends or acquaintances. They are willing to work with you unlike most who will write you off or try and scam you with "a good deal". More

Excellent dealership service My Salesman Chris Burroughs was excellent. The service that he and the finance Dept provided was Top Notch. I am very happy with my new vehicle. I w My Salesman Chris Burroughs was excellent. The service that he and the finance Dept provided was Top Notch. I am very happy with my new vehicle. I will definitely recommend this dealership to my friends and family. More

Fantastic trade-in experience! Traded in my 10 yr old Highlander today. I'd done online research ahead of time, and decided on a Kia Sorento SX. The pickup (torque), roominess, pric Traded in my 10 yr old Highlander today. I'd done online research ahead of time, and decided on a Kia Sorento SX. The pickup (torque), roominess, price point, safety ratings, owner reviews, trim package, etc... were awesome, and Kia of Waldorf had a pre-owned one, with low mileage, on the lot. I emailed them to let them know I'd be bringing in my vehicle for appraisal; they quickly acknowledged they'd be waiting for me when I got there. They called me to set up a convenient time for me to come in. When I came in, I was treated like royalty! They explained how the car came to their lot (it was a leased vehicle), what they paid, about the remaining warranty, about all the bells & whistles on the trim package (to include a heated steering wheel!!), etc... Everyone there was patient and understanding, regarding all my questions and concerns. I dealt with Lauren (my salesperson), Kerry, Chris, Greg, Jay, and a slew of other wonderful people (whoever detailed the Sorento made it look and smell phenomenal!). Before I'd even left the building, I'd already received a "thank you" email from Lauren. How amazing is that? In addition to the incredible price and service that I got, Bayside Autogroup has an outrageous deal called Bayside For Life-- FREE oil changes & filters, tire rotations & inspections & towing (within 10 miles) for 3 years; car wash & vacuum, alignment & battery checks for the life of the vehicle, $500 trade-in advantage-- ALL FREE with the purchase of the vehicle. Winner, Winner, Chicken Dinner!!! More

Best Customer Care/ Very Helpful! I went into this dealership with the idea of trading in my Kia Rio. Lauren was able to help me get the car I wanted along with the help of Greg. Laure I went into this dealership with the idea of trading in my Kia Rio. Lauren was able to help me get the car I wanted along with the help of Greg. Lauren was very personable and they made the car buying experience fun. This was the first time I got a car that I actually wanted, the Kia Soul, and I couldn't be happier! Great experience and I will definitely be back. More

Awesome. Listned to my needs and made things happen Given some personal situations I thought that buying a new car at this time was not possible. But I took a chance and stopped by the dealership. The Given some personal situations I thought that buying a new car at this time was not possible. But I took a chance and stopped by the dealership. The salesperson Breanna Morey was very responsive and also extremely knowledgeable of the vehicle I was interested in. There was no pressure and everything was honest and up front. I also worked with the sales manager Chris Austin who was very honest and up front about my purchase. The two of them made it happen by working as a team. More