Kia Of Waldorf

HIGHLY RECOMMEND BUYING FROM KIA OF WALDORF We did our pre-car buying homework, got approved for a loan with our bank, selected 4 vehicles in order of preference, then headed out to start the dr We did our pre-car buying homework, got approved for a loan with our bank, selected 4 vehicles in order of preference, then headed out to start the dreaded task of purchasing a new truck. We went to the dealership of our first choice, they were not willing to work with us on trade in, we left and went to KIA of Waldorf for our second choice. We were pleasantly greeted by our sales rep, Chris Burroughs. He, the staff including Sales Manager, Chris Austin and GM, Jeff Jacobs and Finance Manager, Janet Poloski were very easy to work with and extremely fair. The entire process went smoothly and quickly, no unnecessary frustration. We left the dealership with our new truck, great price, a better loan rate than our bank offered and without a doubt, the best experience we've ever had buying a vehicle. THANK YOU KIA OF WALDORF! Staci & Mike Mildenstein More

Avoid this dealership! Chris the sales manager is very insensitive and hard to deal with. Ann M. In the service department is absolutely awful to customers, rude and as Chris the sales manager is very insensitive and hard to deal with. Ann M. In the service department is absolutely awful to customers, rude and as full of excuses as she can be. She actually yelled at the young man assisting her when he tried to be helpful and give me corporate's number. When I asked why it had been 14 days with nothing done, she blamed me for taking 2 days to collect ALL of my service records for 98,000 miles. 14-2=NOTthe customers fault!!! Dean G. The head of the service department never would speak with even after voicing over10 complaints to his staff. This dealership does NOT care about its customers. Kia corporate braggs about the 100,000 mile warranty then finds any reason to NOT honor it. Nothing of which they warn you about upon buying the car. Ann MADE SURE to yell to her other assistant to make that they still charged me for "diagnosing" the problem I told her it had, when they gave it back to me having done NOTHING over 2 weeks later. The warranty is a scam! We will never buy a KIA again OR buy any car where she is In the service department. Avoid this woman and dealership like the plague!!! More

Deceptive Advertising I found a "new" 2016 Kia Optima on Autotrader.com. It said the price was $17,255. I then went to Bayside Kia's website to review the car. Same pric I found a "new" 2016 Kia Optima on Autotrader.com. It said the price was $17,255. I then went to Bayside Kia's website to review the car. Same price, same options, etc. Below the description it gave the typical "internet price change/errors" disclaimer but then listed all the different rebates priced into this $17,255 price. I qualified for all but the $400 recent college grad, $400 military and $1,000 Uber driver. So, $1,800 in discounts I didn't expect to qualify for. So, I expected a price of about $19,000 ($17,255+$1,800). However, the price I was quoted today was $26,000!!!!!! Any the explanation was that there's a disclaimer on the website. I buy cars from all over the eastern US for our 5 car family. We trade and/or buy often. I've dealt with scores of dealers. I have never been exposed to such fraud and deception in advertising on Cars.com or Autotrader.com. I just purchased a 2016 lightly used Kia Sorento SX from a dealer in VA. Never test drove the vehicle or met the salesman or anyone at the dealership, but had a great experience. Did everything on the phone. The price they quoted on the internet was EXACTLY what I paid (except they discounted it another $500). That was Don Beyer Volvo Kia of Alexandria, VA. They do business the way it should be done. I would advise that you stay away from a dealership that has such misleading advertisements. More

Daquan James Jon help me out today to get my first car 🙌🏾 He told me he was gonna get me in a car today and wasn't lying. Appreciate all the help he gave out tod Jon help me out today to get my first car 🙌🏾 He told me he was gonna get me in a car today and wasn't lying. Appreciate all the help he gave out today. More

Great Experience! This is the best dealership experience I have ever had. Excellent, Honest, Knowledgeable and Friendly! GM Jeff Jacobs-- great staff! Chris Burroug This is the best dealership experience I have ever had. Excellent, Honest, Knowledgeable and Friendly! GM Jeff Jacobs-- great staff! Chris Burroughs was my sales person- he was fantastic! No pressure, answered all of my questions, was extremely professional. Janet Poloski in finance is awesome-- very friendly and explains everything clearly. A+ experience from start to finish. Thanks Bayside! More

"Excellent Customers Service" Vincent was a fantastic salesman. He was very polite and friendly and Janet was Fantastic and very friendly and polite as well. I would highly recomme Vincent was a fantastic salesman. He was very polite and friendly and Janet was Fantastic and very friendly and polite as well. I would highly recommend anyone to The Bayside Kia in Waldorf Md. More

Excellent Customer Service, Honest Dealership I just purchased my first brand new car from Kia of Waldorf. A+ from start to finish! Definitely recommend! Handled my negative equity trade-in skillf I just purchased my first brand new car from Kia of Waldorf. A+ from start to finish! Definitely recommend! Handled my negative equity trade-in skillfully - thanks! More

My car purchase from Bayside KIA in Waldorf, Md. I purchased a KIA Soul from Chris Burroughs on 22 May 2017 and it was a pressure free experience. He was very polite and very friendly as were the re I purchased a KIA Soul from Chris Burroughs on 22 May 2017 and it was a pressure free experience. He was very polite and very friendly as were the rest of the staff that helped to put my deal together. More