Kia Of Waldorf
Waldorf, MD
Filter Reviews by Keyword
By Type
Showing 301 reviews
Outstanding We purchased a 2017 Kia Optima a few months ago and from the time we walked through the doors til the time our keys were handed to Us We received Outs We purchased a 2017 Kia Optima a few months ago and from the time we walked through the doors til the time our keys were handed to Us We received Outstanding customer service! Our salesman was Mr Randy Flowers and he was beyond pleasant and helpful. He helped make our experience fun and easy.. Thank You to all the staff who also was very pleasant. We would recommend Kia of Waldorf to our family and friends with No hesitation. Thank You Mr and Mrs Jack Toy Sr More
Great Salesman I have purchased many cars in my lifetime and I can say that he is the best. He answered all my questions, very professional, friendly and patient. I have purchased many cars in my lifetime and I can say that he is the best. He answered all my questions, very professional, friendly and patient. I couldn't make up my mind as to which car and wanted and he didn't rush me at all into buying. I would definitely recommend this dealership to anyone wanting a KIA. Everyone was great and went above and beyond from Sales, Service and Parts!!!!! More
Best car buying visit ever starting with Randy Flowers. It was not my intention to buy. I was off from work on a Saturday and just wanted to research the Kia Soul but an hour and a half later I was driving It was not my intention to buy. I was off from work on a Saturday and just wanted to research the Kia Soul but an hour and a half later I was driving off in my 2014 Soul. It's a month later and I still love my Soul. Thank you Randy for not letting me just look More
Good Job They were helpful from start to finish, could not ask fro better people to help you out buying a car. I will go back there again to buy my next car. They were helpful from start to finish, could not ask fro better people to help you out buying a car. I will go back there again to buy my next car. More
wonderfull experience I went into the dealership knowing what I wanted already, but Randy Flowers went above and beyond to help me and make sure I was taking care. I was re I went into the dealership knowing what I wanted already, but Randy Flowers went above and beyond to help me and make sure I was taking care. I was really upset about getting rid of my old suv, and had some magnets on her and was explaining that I had already bought new ones. He knew it was hard for me to let her go, and in the end, pulled the old one to show me how cool my new kia would look with the new magnets. He was very sweet and went out of his way to make me feel comfortable. More
The Best Service I've Received!!! I had no intention of buying a car last week. I did my research and discovered the excellent reviews of Kia. I stopped by the dealer to browse and was I had no intention of buying a car last week. I did my research and discovered the excellent reviews of Kia. I stopped by the dealer to browse and was met by salesman Rodriguez. I explained to him what it would take for me to buy on that day. Mr. Rodrigeuz was very attentive and came up with the perfect car and financing. When I left the dealer, I drove off in a new 2016 Optima. I am so happy I stopped by. If you're in the market for a new car, I strongly advise you to check out this dealership. R Lucas More
First Purchase from a Dealer My sales woman Cindy Holcomb was a class act. She was very down to earth and made sure all my questions were answered clearly and concisely. She helpe My sales woman Cindy Holcomb was a class act. She was very down to earth and made sure all my questions were answered clearly and concisely. She helped to ease my concerns with a used car purchase by allowing me to take the vehicle for an inspection by an independent mechanic. They let me drive the vehicle myself. Cindy never made me feel nervous or uncomfortable, even though I was a first-time dealer car buyer and had never financed before. She was reassuring and made sure I was happy before we moved forward through the paperwork. Janet from the Finance Department was the other rock star at Kia of Waldorf. She provided me with all the information I requested, giving me different broken-out calculations for various items like the extended warranty when requested without skipping a beat. She did not push in the slightest and when I turned down one or two items we just moved right along. I cannot thank Janet enough for taking care of my first finance decision. The dealer was able to beat my credit union and provide GAP insurance, UNLIKE USAA. I originally turned down GAP because a USAA agent told me they sell GAP insurance for a cheaper price. Come to find out after I called USAA before I drove away, that they only offer Total Loss Prevention plan that covers +20% on top of the total loss value. The second agent even explained it is not GAP insurance, but an alternative. Frustrated, I hung up with USAA and Janet calmed my concerns in five minutes. She quickly recreated the paperwork and I paid cash for the GAP coverage. I drove home with absolute peace of mind and confidence, with no regrets, thanks to Cindy and Pam!! P.S.~ If you are a cat person, make sure you work with them. They understand us crazy cat people and both are cat lovers haha. More
Great Experience Great customer service. Finance and sales were not pushy and did not try to oversell. Juan my sales agent was professional, courteous and friendly. Ja Great customer service. Finance and sales were not pushy and did not try to oversell. Juan my sales agent was professional, courteous and friendly. Janet in finance was wonderful too. The team at Kia was very friendly and customer oriented, concerned for us to get the best deal and what we wanted. More
Jon Soule at Kia of Waldorf is fantastic! We bought our new Kia Niro. Jon Soule was our sales representative and he was professional, patient, honest and never pressured us. I went in thinking We bought our new Kia Niro. Jon Soule was our sales representative and he was professional, patient, honest and never pressured us. I went in thinking I would buy about Sorento but fell for the small, hybrid SUV! I am getting 54-59 MPG! I highly recommend Jon and Kia of Waldorf! More
Happy I was very pleased with my experience with Mr.Flowers in buying my car.Would recommend him and Kia of Waldorf to my friends.wonderful ,wonderful I was very pleased with my experience with Mr.Flowers in buying my car.Would recommend him and Kia of Waldorf to my friends.wonderful ,wonderful More