Kia Delray

I recently had the pleasure of working with Cesar Merchan at Kia Delray and I couldn't be more impressed. From the moment I walked in, Cesar was incredibly knowledgeable, patient, and genuinely interested in at Kia Delray and I couldn't be more impressed. From the moment I walked in, Cesar was incredibly knowledgeable, patient, and genuinely interested in finding the perfect car to suit my needs. He took the time to understand my preferences and budget, and offered expert advice without any pressure. The entire car buying process was smooth and stress-free, thanks to Cesar's professionalism and efficiency. He expertly guided me through the paperwork and financing options, ensuring I got the best deal possible. I highly recommend Cesar Merchan to anyone looking for a top-notch sales experience at Kia Delray. He truly goes the extra mile to make his customers happy. More

The customer service was great they explained everything to me. I would be going back for more service. to me. I would be going back for more service. More

I dropped my car off for scheduled maintenance. The work was completed on time and was wzpensive The work was completed on time and was wzpensive More

Had an oil change and an alignment. Cody was helpful and pleasant. I had a $25 coupon and Cody told me I would get a 10% veteran discount. When I got home I realized they forgot to give Cody was helpful and pleasant. I had a $25 coupon and Cody told me I would get a 10% veteran discount. When I got home I realized they forgot to give me the veteran discount. Cody said they could not credit it to my credit card but he'd give it to me at my next visit. If possible I would appreciate the credit as it may be a year before I need to go back. Other than that it was fine. They also replaced a bad bulb in the brake light. I would not hesitate going back. Please let me know about the possible credit. Thank you. More

Never heard from parts department on $200+ part I ordered and pre paid for. Was nearly impossible to reach anyone by phone to follow up on. No one could connect me to this department. The Kia I bought and pre paid for. Was nearly impossible to reach anyone by phone to follow up on. No one could connect me to this department. The Kia I bought, a 2020 Sportage was told by Service that it needed 4-5 things done as I was checking on its status as had just bought it from CarMax days before. Was rechecked by Carmax and only needed just one thing done. Car had but 25,500 miles on it and your person wanted to do things not to do till 50,000 miles. More

My experience at Kia Delray was superb. Nick Sciorsci and his staff provided top notch service. Everyone was so friendly and knowledge. Nick Sciorsci and his staff provided top notch service. Everyone was so friendly and knowledge. More

I went in for an Oil Change and Tire Rotation. The service Writer Came into See me in the waiting room and told me they had to jump start engine. to get it in for service. He gave me a very high p The service Writer Came into See me in the waiting room and told me they had to jump start engine. to get it in for service. He gave me a very high price for a battery and install for $49.00. I told him No and left after my service was done. Had no problem starting the Sportage when I Left and no problems for the past few weeks. I paid $138 for the service and got home and there was a coupon there for $79.00 for the same service I won't be returning to Delray .........kia More

Pressure to upsale service not needed , even after having an appointment the service took much loner than expected an appointment the service took much loner than expected More

Friendly prompt courteous 1 2 3 4 5 6 7 8 9 10 11 12 More

I was originally referred to another Kia dealership in West Palm by the Costo Auto Program. I was never able to get a formal quote but instead was fed misinformation and told that I neeed to come in. W West Palm by the Costo Auto Program. I was never able to get a formal quote but instead was fed misinformation and told that I neeed to come in. When I contacted Kia Delray I received a formal quote promtly and they stuck too it. No funny business or misrpresentation. I was treated as an intelligent customer. Everyone was very straitforward, courteous and explained my options clearly. Kia Delray is one few auto dealers like this and I would go back there and recommnend others to try it. More