Kia Country of Charleston

Super fast and friendly. Would highly recommend. Justin was professional and highly knowledgeable. Loving my first ever Kia. Excited to shop again when we are ready Justin was professional and highly knowledgeable. Loving my first ever Kia. Excited to shop again when we are ready More

I was quoted a price on a new Sorento online. After several back and forth emails confirming that the vehicle was what I was looking for we drove to the dealership (over 50 miles) to view and test driv several back and forth emails confirming that the vehicle was what I was looking for we drove to the dealership (over 50 miles) to view and test drive. The salesperson was fine everything progressed until she a returned from the sales manager with a price that was thousand more than I had been quoted. I provided her with a copy of the emails. She again went to the sales manager and returned saying it was a different vehicle. By now I was ready to leave however they continued to hold my keys. The sales manager came over and informed me that even though it was their mistake they would not honor the quoted price. When I said "fine give me my keys and we will leave" he became extremely rude and somewhat agitated that I would not take the vehicle for two thousand more than I was quoted. Needless to say this was the worst experience with an auto dealership that I have ever encountered in my 71 years. Bait and switch has never been acceptable but that is what this guy was xxxx bent to do. Kia Country, never again. More

We were pleasantly greeted upon entering the dealership. We really appreciated the greeting of "How can we help you ?" Even though it was late in the model year, they had inventory that made our choice ver We really appreciated the greeting of "How can we help you ?" Even though it was late in the model year, they had inventory that made our choice very difficult - had to decide between two excellent choices. Never felt pressured from anyone while we decided on our car. Bill Dockendorf answered all our questions about the cars before and after we made our final choice. When we did buy our Sorento EX, the process was quick and smooth and everyone made it a happy day! Would recommend this dealership to anyone that is looking for a car. More

Bill was wonderful to work with. He made the whole buying process a breeze. He is a true professional and very helpful and pleasant person to work with. process a breeze. He is a true professional and very helpful and pleasant person to work with. More

Fast and easy- made the 2 hour drive totally worth it! Justin was very professional and a subject matter expert! He made my daughter’s first car buying experience an excellent one! Justin was very professional and a subject matter expert! He made my daughter’s first car buying experience an excellent one! More

Quick, easy, excellent service. The 90 day inspection scheduled before leaving. Everything was explained about the features of the SUV. Questions were answered to my satisfaction. scheduled before leaving. Everything was explained about the features of the SUV. Questions were answered to my satisfaction. More

This is a great place from which to purchase a vehicle. Elijah Tucker was helpful, patient, and eager to answer any and all of my questions. He carefully explained the various features of my new Soul. Elij Elijah Tucker was helpful, patient, and eager to answer any and all of my questions. He carefully explained the various features of my new Soul. Elijah has a warm personality ,and he takes great pride in giving his customer a wonderful buying experience. The Finance department was terrific, also. More

Bill was great! Very helpful and quick! I was able to get a great price on my new 2021 Kia Soul and Bill answered all my questions and was very kind. a great price on my new 2021 Kia Soul and Bill answered all my questions and was very kind. More

We were very pleased with our experience at Kia Country. Justin worked hard to find us a car that would fit our needs at a price we could all agree on. The sales manager was very personable too. Great place Justin worked hard to find us a car that would fit our needs at a price we could all agree on. The sales manager was very personable too. Great place to deal with. More

Bill helped me and my little family the car we have been looking for ! Have been in love with everything, and size of the car! looking for ! Have been in love with everything, and size of the car! More