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Kia Country of Charleston

Charleston, SC

4.5
2,772 Reviews

2361 Savannah Highway

Charleston, SC

29414

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2,772 Reviews of Kia Country of Charleston

May 24, 2011

I have bought 2 new cars and 2 used cars from this dealership. These people know what customer service is. I bring my vehicle in routinely for service. They are always fast, friendly, competively p More

by jorgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
May 22, 2011

We were not expecting to have such a great experience when purchasing a car. We have bought many cars from another dealership and swore we would never change. Needless to say, we did and have no regret More

by shellspace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Freeman
May 22, 2011

My first new car purchase and was very nervous. Salesman wasn't pushy and was very informative. He showed us several cars, allowed us to test drive any we wanted and was tremendously helpful in getting us f More

by tommyt2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrk Arnold
May 21, 2011

I LOVE KIA Country's Service Dept! They are the BEST! - friendly, prompt and provide high quality maintenance services on my car. I also love my KIA - I have never had any problems with the 2 I have owned. More

by Pleasant1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch and Melissa, Mitch Jones
May 21, 2011 -

Kia Country of Charleston responded

We are committed to providing high quality customer service in both sales and service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please contact me directly, Daniel C Hensley, General Sales Manager, 843-573-2300.

May 21, 2011 -

Kia Country of Charleston responded

I am sorry that you have been treated in a way that prevents you from recommending our sales department. I wanted to take a moment to reach out to your personally, hear exactly what made you feel this way and do all in my power to make it right. Please contact me at the dealership at 843-573-2300 or directly on my cell at 843-259-1004. Daniel Hensley, GSM

May 22, 2011 -

Kia Country of Charleston responded

As the general manager, I am glad that you took the time to comment and relay to us your feelings regarding both the way you are taken care of in both service and sales. I am thrilled that Mitch and company have serviced you as you deserve. I am concerned that you had a less than satisfactory sales experience and would like to hear about it if you are interested. I will be in the office all week and you can reach me at 843-573-2300. Steve Appelbaum, GM

May 22, 2011 -

Pleasant1 responded

Thank you both, so much, for your responses. I appreciate that you care and both responded to me. I plan to contact you during the work week...I didn't want to bother you on a busy weekend. I look forward to speaking with you soon.

May 20, 2011

I just purchased my 4th and 5th car from this dealership,Its not just the awsome KIA quality, but the "home town team" at KIA COUNTRY OF CHARELSTON. The team is 5 star all the way. You will alwa More

by bluetruckin09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
courtney and elijah, Elijah Tucker
May 21, 2011 -

Kia Country of Charleston responded

5 cars from Kia Country of Charleston! You are our new spokespeople! You know how we take care of our customers, before, during, and after the sale. And, I appreciate you taking the time to let others know. Should you need anything and Courtney and Elijah are unavailable please call me. Daniel C Hensley, GSM, 843-573-2300.

May 19, 2011

Derek was a great guy. Really friendly and honest. Honesty goes along way with me. If it didn't look right he told me. I've never dealt with a car salesman like him and I would definately pass his n More

by cgreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Arnold
May 21, 2011 -

Kia Country of Charleston responded

Derek does a great job for us at Kia Country. He is always presents options for his customers to make sure they make the choice that's best for them. In the future, if I can be of any help, please call me directly. Daniel C Hensley, GSM, 843-573-2300.

May 18, 2011

I hate car chopping, but I enjoyed completing this transaction with Sam! The customer service was great. I was greeted immediately when I arrived to the lot and everyone was friendly and all smiles. I More

by davtab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
May 21, 2011 -

Kia Country of Charleston responded

Sam has been with Kia Country for a while now and always takes the best care of his customers. His top Customer Service Rating speaks for itself. I appreciate you taking the time to rate both him and our dealership publicly. I am always available should you need anything. Daniel C Hensley, GSM, 843-573-2300.

May 18, 2011

i loved dealing with kia country. i came from gate city,va.and glad that i did, not only did i get a great deal but every one was very friendly.my mom and dad came with me and they are thinking about More

by kellieann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
courtney lybecker and jermaine white
May 21, 2011 -

Kia Country of Charleston responded

A review from someone 500 miles away! Courtney and our online sales department does a great job at making our customers feel at home online, even though you start the process so far away. Working behind the scenes all the time, it's awesome that you took the time to say thanks. Jermaine is one of our most knowledgable sales staff and I'm glad he was the one that had the ability to present all the things available on your new Sorento. Should you need anything I am always here. Daniel C Hensley GSM, 843-573-2300

May 18, 2011

Everyone at Kia Country was great!I would refer anyone interested in a new car to check out Kia Country and ask for Charlie! Charlie was an excellent salesman and very knowledgable about all the cars I a More

by luckadoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
May 18, 2011 -

Kia Country of Charleston responded

Thank you for your business here at Kia Country and for takign the time to review us and Charlie. He has only been in the business a short while, but I don't think it shows. His customers all love him and he works hard to make everyone feel welcome and appreciated. I am always here to lend a hand if you ever need anything. Daniel C Hensley, GSM, 843-573-2300.

May 17, 2011

Elijah Pucker has been a great help in clearing some financial problems which resulted in us purchasing two Kia Sorentos We are very satisfied with the vehicles and the options on each of the vehicles M More

by rudygrivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Pucker, Elijah Tucker
May 18, 2011 -

Kia Country of Charleston responded

Awesome that Elijah was able to help you out. He is actually one of the top 50 Kia Salespeople in the country and strives daily to take care of all his customers. He is an asset to our team and I appreciate you publicly thanking him. Should he not be available whenever you may need assistance please look me up directly, Daniel C Hensley, GSM 843-573-2300