Kia Country of Charleston

We had done some casual shopping around for a new auto. The dealership and Norm L Heureux helped us to get serious and make a decision. The process was not anything like "going to the dentist". They made The dealership and Norm L Heureux helped us to get serious and make a decision. The process was not anything like "going to the dentist". They made is as painless as possible. In short, we were very pleased and would recommend Norm & Kia Country to anyone who wants to know. A. Dee More

Frank Classen was Great. He took his time showing us sedonas and sorentos. He was just a joy to work with, answered all our questions and showed us a great experience. He made the purchase so easy with sedonas and sorentos. He was just a joy to work with, answered all our questions and showed us a great experience. He made the purchase so easy with a great price. Courtney Lydecker, Internet Sales, was just awesome. I would highly recommend both parties, JUST GREAT!!! More

Recent visit to service. Feel extremely comfortable w/service team and usually go without husband. Feel we get honest answers to questions and will return for service and most likely for new vehicle. w/service team and usually go without husband. Feel we get honest answers to questions and will return for service and most likely for new vehicle. The service dept will be quite influential in decision for new vehicle. More

This is our 2nd car purchase from Kia Country in Charleston, SC. We had two different salespeople, but both times there was no pushy sales techniques. What I appreciate about this dealership is th Charleston, SC. We had two different salespeople, but both times there was no pushy sales techniques. What I appreciate about this dealership is that the salespeople are knowledgeable and give you the facts that you need to make an informed decision. We love both our Kia Sorentos, and one we've had six years. When you return to a dealership for your next car purchase, I think that says a lot about the car and the dealership. More

I highly recommend this dealership. Actually, I was amazed at how easy they made the process of buying a car. I began shopping for a Kia Soul+ on the internet. Courtney responded personally with my r amazed at how easy they made the process of buying a car. I began shopping for a Kia Soul+ on the internet. Courtney responded personally with my request for pricing quickly, unlike many of the other Kia dealers. We emailed back and forth several times. She never left me hanging. She located the car I wanted, we agreed on a price for new car and my trade-in. Courtney was so courteous and efficient. The process was too easy; I expected that when I actually drove to West Ashley (1 1/2 hr. drive) that I would encounter some problems with the deal. I got there and was then introduced to Elijah. I have to say, he is the most pleasant, genuine, knowledgeable sales consultant I've ever met at a car dealership. He explained everything in the car, went through the manual page by page, programmed my Bluetooth, and even had the car washed and fueled for me. There was no haggling, no pressure. And, did I mention, they brought the car in from another location (100 mi. away) before I actually put any money down. I really appreciated that. I drove some distance to buy a car because of Courtney's efficiency and a dealership that was willing to work with me. I recommend this dealership because of Courtney, Elijah, and the Management of Kia Country who obviously know to do business. Keep up the good work!! Oh, and I love my car!!! More

I would recommend this dealership to anyone. When I went there I knew I wanted a Sorento but I did not know which model I wanted. I was given all of the details of every Sorento model. They had plenty of there I knew I wanted a Sorento but I did not know which model I wanted. I was given all of the details of every Sorento model. They had plenty of test cars in the front of the lot when I made up my mind which model I wanted. However, I wanted to test drive the model with a different color interior to get the full effect. My salesman went to the back of the lot and went through all of the models there to find the exact car that I wanted even when the same model was up front for test driving but with the interior that I did not want. WHAT A GUY!!!!!!!!! He did everything to make my experience in purchasing my car a happy one. I love my new Sorento!!!!!!!!!!!!!! They also gave me the price I was willing to pay. More

Drove 240 miles to purchased from Kia Country and I am glad I did. Courney was friendly and helpful during the presales phase and Sam was great with helping me learn the features of my new car. They have glad I did. Courney was friendly and helpful during the presales phase and Sam was great with helping me learn the features of my new car. They have since followed up to see how things are going. Great car and great customer service. Highly recommend Kia Country. More

When it was time for us to replace a car, we did extensive research online and at local dealerships and determined the Kia Soul was for us. Sam Washington, our sales person was extremely personable extensive research online and at local dealerships and determined the Kia Soul was for us. Sam Washington, our sales person was extremely personable and very knowledgeable about the car and all its features. Sam called us immediately when the model we wanted was shipped to the dealership because they were selling quickly off the lot. When it came time to discuss price, we did a lot of our discussion via email and phone. Sam was straight forward and we believe our purchase was at a fair price. The car we wanted was on hand, but we preferred leather upholstery to the fabric that was already installed. Sam took us (and the new Soul) to a local shop where we were able to select the color leather we wanted and the car was reupholstered in a high quality manner in a weeks' time. Sam introduced us to others in the dealership, including the Service Manager who was also very personable and competent. We met with Elijah for pick up and found he was great to deal with as well. More