Keyser & Miller Ford Inc.

Helpful without being overbearing We were met with assistance without being bullied and pushed. We have walked out of other Dealers who tried hardball tactics and will never return to We were met with assistance without being bullied and pushed. We have walked out of other Dealers who tried hardball tactics and will never return to them. Rick Gilbert was friendly and knowledgeable about the vehicle as well as their inventory and we would most definitely purchase from them again ~ The highest praise that I can offer a small business. More

Fast service Our rear window got stuck in the down position with storms pending in the next few days. They took us in and fixed the window by replacing the motor. Our rear window got stuck in the down position with storms pending in the next few days. They took us in and fixed the window by replacing the motor. I was so happy they had the motor in stock. The car was ready in less than 3 hours, start to finish. More

Treated Like Family Keyser & Miller Ford is an awesome dealership. They treat you like family or friends. I have sent other family members and friends to them and every Keyser & Miller Ford is an awesome dealership. They treat you like family or friends. I have sent other family members and friends to them and everyone has a great customer experience. My 2014 Fusion has been terrific. Only one item has to be repaired which was not routine maintenance, an air-conditioning hose failed. This was fined under warrantee. Keep it up! More

We had a wonderful experience. Our dealer Rick was very polite and experienced. The entire process went very smooth. We will continue to shop at Keyser polite and experienced. The entire process went very smooth. We will continue to shop at Keyser More

Quick and no pressure service. No pressure service. Relaxing atmosphere and friendly service. Appointments made easy and service explained simply. I would recommend the dealershi No pressure service. Relaxing atmosphere and friendly service. Appointments made easy and service explained simply. I would recommend the dealership to anyone looking to service their car. More

The buying process was very easy & the Keyser Miller Ford staff were very efficient & accommodating. We were looking for a good used car for our daughter & we found the car we wanted & were able to stay wit staff were very efficient & accommodating. We were looking for a good used car for our daughter & we found the car we wanted & were able to stay within our budget. More

Making, car buy experience comfortable, one of the family Pleasant car buying experience each step of the way. From sales to financing, move was smooth and efficient. Two thumbs up to Brandon, Tim, Stacy & Ke Pleasant car buying experience each step of the way. From sales to financing, move was smooth and efficient. Two thumbs up to Brandon, Tim, Stacy & Keith. Loving my late model Ford Escape Titanium. Thanks again, for making it one fun drive, start to finish. Expecting lots of fun miles in the years ahead. More

now explorer I worked with Rick Gilbert, great guy good salesman, would use him again to purchased another car, made it easy to purchase a new car with all the 202 I worked with Rick Gilbert, great guy good salesman, would use him again to purchased another car, made it easy to purchase a new car with all the 2020 covid-19 going around. More

BE CAUTIOUS, VERY CAUTIOUS... I worked up a deal on a used vehicle with a salesman without a trade, then Came back and gave me a $30+ more a month quote and said “this is without me rolling in your curre used vehicle with a salesman without a trade, then Came back and gave me a $30+ more a month quote and said “this is without me rolling in your current lease”. I questioned his math and pretty much was told I was an idiot and then the manager apologized but wouldn’t do either deal. The salesman told me “I’ve always done math like this and I’ve been selling cars like this for years”... Well then it seems like you’ve also ripped off a lot of people. Seems I caught them being shady and or they don’t think people can figure out math. Either way, do your math before you walk in, know you’re deal and be willing to walk away. Shady business! More

Always satisfied with their service Nick is great. I like the way this dealership uses the videos that explain what they found. I don't feel pressured into repairs--they let me as the co Nick is great. I like the way this dealership uses the videos that explain what they found. I don't feel pressured into repairs--they let me as the consumer decide. More