Keyser & Miller Ford Inc.

First visit to the service department and was very pleased. Great customer service and excellent communication. Service performed was excellent as well. Thank for your help! pleased. Great customer service and excellent communication. Service performed was excellent as well. Thank for your help! More

As of 2 weeks ago I was pretty much Undecided on which Make/Model suv I wanted. As I was searching online I came across the Velvet Red Jeep Grand Cherokee-Altitude & thought ...YES, That's It! However the Make/Model suv I wanted. As I was searching online I came across the Velvet Red Jeep Grand Cherokee-Altitude & thought ...YES, That's It! However the 1 I test drove was 1.5hr away in NJ 😣. At onset, I didn't get to meet with the person I was told to ask for so I Already felt Uncomfortable like All Eyes were on me. With literally 10-15min left to closing this man wants to make a rush buy because it's the last sales day of February. Ummm, No that's Not happening Right Now unless the price comes down Significantly or you wait until my credit updates in 4days 🤷‍♀️. Needless to say I drove back home without the vehicle 😫 but I was even more Determined to continue my search & find the Velvet Red Jeep Grand Cherokee Altitude elsewhere & cheaper because I was told there Wasn't One! Low & behold 3days later I find a 2017 @Keyser Miller Ford...35min away from where I live 😳. Although I was looking for 2018, the 2017 still had majority of the features I wanted, less miles & priced lower 😍. I submitted the online inquiry, got a text response saying it was still available & a link to watch a full video walk around of the Jeep 😲. I called & asked about doing a Quick test drive before work & was told to ask for Rick Gilbert. I got there a few minutes behind but I Actually got to meet with the person I was told to ask for, the Jeep was in front of the bldg waiting on me & after test driving, I was pretty much sold. Mr Rick didn't hound me about coming inside to talk....he gave me his card & simply said , "Give Me Call when you have time, Be Safe & Have a Good Day". He Heard, Understood & Respected that I didn't have much time for anything else but a test drive. I still wanted that 2018 in NJ (a few features the 2017 didn't have & more time left on the Warranty) but Keysey Miller Ford won me over with the smallest of details & Not to mention, another $1,000 less on the price when I made it to the Finance Dept 3days later 😍😍😍 More

i hv been taking my cars there for years...i deal only with nick who is excellent...very efficient and helpful...lately ive been having issues w my car and hope to have all remedied soon....it is very con with nick who is excellent...very efficient and helpful...lately ive been having issues w my car and hope to have all remedied soon....it is very convenient to my home. More

They picked up my car at home because it would not start. They brought their computer with them hoping to diagnose and fix on the spot. However it was too complicated for a drive way repair. They had to towe They brought their computer with them hoping to diagnose and fix on the spot. However it was too complicated for a drive way repair. They had to towed and fixed at the dealership. It was great. I expected a hefty bill but is was extremely reasonable. More

Friendly, helpful employees here! Working remotely by text, the team located an Escape with exactly the specs I wanted, and had it ready for me to pick up in a couple of days. Best part: It cost exactl text, the team located an Escape with exactly the specs I wanted, and had it ready for me to pick up in a couple of days. Best part: It cost exactly what they said it would, and gave me exactly what they said for the trade in. That was the first time I didn't have to argue with the 'mystery numbers' and back-and-forth between salesman and manager. They functioned as a great team to give me a fair price for a quality car. If you want a "no B.S." experience and to be treated like a human being - do buy your Ford here :)!! More

Brought my truck in for service a few weeks ago the young lady i spoke with in service was very kind and knowledgeable and kept me informed of what was going on with my vehicle the whole time it was th young lady i spoke with in service was very kind and knowledgeable and kept me informed of what was going on with my vehicle the whole time it was there. I like that they send a video of the vehicle informing you of any recommendations and the condition of your vehicle . Overall very pleased with the service i recieved! More

Nick Beeler and his colleagues always give superb service all round. This is my 2nd Ford Explorer purchased/leased thru Keyser Miller. The video of the service emailed to me was excellent -I have never head all round. This is my 2nd Ford Explorer purchased/leased thru Keyser Miller. The video of the service emailed to me was excellent -I have never head this experience before. I have no hesitation in recommending Keyser Miller. More

They always give good service. If there is an issue they find it and make whatever repairs are necessary I have bought three cars from them and will always use Kaiser Miller. find it and make whatever repairs are necessary I have bought three cars from them and will always use Kaiser Miller. More

Nick and his team always do a fantastic job while servicing my vehicles. I can always expect professional attitude and excellent quality. I highly recommend his team. servicing my vehicles. I can always expect professional attitude and excellent quality. I highly recommend his team. More

Absolutely the best experience ever! Stacey bent over backwards for me to help reach my needs and made it happen all within a couple hours. No regrets going there! backwards for me to help reach my needs and made it happen all within a couple hours. No regrets going there! More