Keyser & Miller Ford Inc.
Collegeville, PA
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A $40 part and 15 minute repair became a $60 part and $300 labor. I should have spent $40 on a part and $2 on an 8mm socket and fixed it myself. To add insult to injury they had my car all day from openi $300 labor. I should have spent $40 on a part and $2 on an 8mm socket and fixed it myself. To add insult to injury they had my car all day from opening to closing. More
I purchased a 2010 F-150 which needed a steering rack installed to correct a tight turning. I took it back to them after about 15 days because the steering was still tight. They installed another steeri installed to correct a tight turning. I took it back to them after about 15 days because the steering was still tight. They installed another steering rack , but it did not correct the problem. They immediately ordered a lower steering arm and installed it the next day- this corrected the problem. They gave me a loaner car and repaired the truck for no charge. In my opinion, This is by far the best interaction/experience I have ever had with a car dealer, and I have purchased about at least 20 vehicles during my life. They are AWESOME! More
These guys are the best place to buy a car bar none. No haggling or nonsense like so many other dealers. As it turns out their service department has top notch as well. Can’t speak highly enough of this pl haggling or nonsense like so many other dealers. As it turns out their service department has top notch as well. Can’t speak highly enough of this place. More
Great dealership. Everyone was very professional and courteous. No hassle, willing to take the time to review everything and make sure you qualify to everything available. courteous. No hassle, willing to take the time to review everything and make sure you qualify to everything available. More
I just took delivery of a new 2021 F150 XLT. My salesman, Rick Gilbert was very helpful, extremely knowledgeable and was MORE THAN FAIR in offering the deal that I settled on. I ordered the truck salesman, Rick Gilbert was very helpful, extremely knowledgeable and was MORE THAN FAIR in offering the deal that I settled on. I ordered the truck in late March and took delivery in early June - exactly 10 weeks. Pretty good in this time of computer chip shortage! Keyser & Miller has ALWAYS been great to deal with as I’ve always used them for service on my previous F150. More
Excellent Sales Experience.No pressure, attentive when Excellent Sales Experience. No pressure, attentive when I wanted them to be. Sold me exactly what I was looking for and an extended warranty at a Excellent Sales Experience. No pressure, attentive when I wanted them to be. Sold me exactly what I was looking for and an extended warranty at a great price and didnt pressure me on the other extras, which they explained but let me decide if I wanted them without overdoing it. The entire process was surprisingly quick at 2.5 hours start to finish and I was driving home in my new vehicle. Definitely will be back in the future. More
The wonderful team at Keyser Miller Ford was super helpful and always readily available to answer any questions! Highly recommend! Love my new to me car! helpful and always readily available to answer any questions! Highly recommend! Love my new to me car! More
Took F150 in for state inspection. Video done by the mechanic pointing out various points on the truck is a great feature. Nice that he even remembered that he put brakes on the truck "recently" - was a mechanic pointing out various points on the truck is a great feature. Nice that he even remembered that he put brakes on the truck "recently" - was a year ago but he still remembered the vehicle. Replaced the original battery - almost 8 years out of an OEM item shows that Ford Tough is not just a sales pitch. More
Everyone was nice and they kept me informed about the work they were doing on 2 recalls from Ford and I got my car inspected the same day work they were doing on 2 recalls from Ford and I got my car inspected the same day More