Keyser & Miller Ford Inc.

Good experience buying new F150. Would recommend this dealer for future purchase. Up front on pricing and details. Good explanation of features on delivery Would recommend this dealer for future purchase. Up front on pricing and details. Good explanation of features on delivery More

Everyone was polite, friendly and carried themselves professionally. I never dealt with them before but my father did and now I know why. professionally. I never dealt with them before but my father did and now I know why. More

First off, this review is not a condemnation of the salesman. He was fantastic. My issue ultimately lies with the dealerships owner and the maintenance manager. On April 10th, I purchased a pre owned V salesman. He was fantastic. My issue ultimately lies with the dealerships owner and the maintenance manager. On April 10th, I purchased a pre owned Volvo S60 from this dealership. The maintenance department checked the brakes, rotors, fluids etc. Apparently nobody looked at the battery. It was the original battery that came with the car. It was in there since 2015, and I bought the car in April of 2023. Within 48 hours, I got a message on the dash saying, "low battery charge". I reached out to the salesman and I got "oh, sorry to hear that", in return. No offer from them to replace the battery. Ultimately, I HAD TO take the car to a Volvo dealer, where I paid $458 for a new battery, labor, and the resetting of the cars computer. I sent an email asking for a manager to contact me, and I got no response. In 30 years of buying cars, I have never been stuck with a car with a battery that was 7 to 8 years old. More

They were helpful, professional and prompt. When encountering a problem, they worked with me to get it cleared up. Being friendly also goes a long way in satisfying customers ! ! ! When encountering a problem, they worked with me to get it cleared up. Being friendly also goes a long way in satisfying customers ! ! ! More

Scheduled a mobile service recall to fix the problem. They showed up right on time. The technician was very polite and answered all my questions. He went about his work and was finished in about 40 minut They showed up right on time. The technician was very polite and answered all my questions. He went about his work and was finished in about 40 minutes. He explained what he had done and also upgraded our software in the car. He was very neat and clean. Did not leave the car a mess.When he left he gave us a flyer showing all the mobile services they will do at your home. He did very nice work. Will use the mobile service again i am sure. GREAT JOB! More

Prompt scheduling of service appointments. Good mechanics/skills and great customer service and follow ups from all reps. Good mechanics/skills and great customer service and follow ups from all reps. More

Best car buying experience I have ever had. Adam was very helpful and made the transaction perfect. They had no hidden fees and the pricing was amazing. If I'm ever in the market to buy another Adam was very helpful and made the transaction perfect. They had no hidden fees and the pricing was amazing. If I'm ever in the market to buy another car I'm going to Keyser & Miller ford Inc. first. More

This was possibly the best sales interaction that I have ever had with a dealership. The salesman was knowledgeable and cooperative in dealing with my specific requirements. The whole process went smoothl ever had with a dealership. The salesman was knowledgeable and cooperative in dealing with my specific requirements. The whole process went smoothly and absolutely no hassles. More

Another great experience! I was in & out quickly bc Rick was very knowledgeable & efficient! Rick took the time to listen to what I wanted…and then found exactly what I needed I was in & out quickly bc Rick was very knowledgeable & efficient! Rick took the time to listen to what I wanted…and then found exactly what I needed! More

I have bought two new cars and leased three cars. Had no problems.Great dealership. Had no problems.Great dealership. More