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Keyser & Miller Ford Inc.

Collegeville, PA

4.6
135 Reviews

8 E Main St.

Collegeville, PA

19426

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Showing 135 reviews

April 06, 2023

Prompt scheduling of service appointments. Good mechanics/skills and great customer service and follow ups from all reps. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly, Nick, Geoff
April 03, 2023

This was possibly the best sales interaction that I have ever had with a dealership. The salesman was knowledgeable and cooperative in dealing with my specific requirements. The whole process went smoothl More

by FordTruck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Poulos, Evelyn Martinez
March 26, 2023

Another great experience! I was in & out quickly bc Rick was very knowledgeable & efficient! Rick took the time to listen to what I wanted…and then found exactly what I needed More

by Regina040511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
March 25, 2023

I have bought two new cars and leased three cars. Had no problems.Great dealership. More

by sd3jlh7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
rick g.
March 10, 2023

This is a good local dealership. We have pruchased over the years 4+ cars. Service has always been good. During Covid had to replace alterantor, water pump and a few other parts. Due More

by Everyday Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 15, 2023 -

Keyser & Miller Ford Inc. responded

Thank you for the 5 star review! Yes getting parts has been an issue thanks for being so understanding.

March 07, 2023

This my 4th vehicle from this dealership. Always a smooth experience. Never any pressure to purchase. More

by Pamedic140
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
Mar 15, 2023 -

Keyser & Miller Ford Inc. responded

Thanks for the 5 star review and for being a loyal customer.

March 02, 2023

Initial meeting was great on a thursday, was told car would be ready the following Tuesday. Heard nothing on Tuesday had to follow up twice on Tuesday. Said it would b ready on Wednesday. Hear nothing More

by steven.craw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacey Speak
Mar 15, 2023 -

Keyser & Miller Ford Inc. responded

Steven, I am sorry you had this experience at our dealership. That being said I reviewed the communication trail in our CRM system and from what I see there was consistent communication between you and Stacey. Did we address the shaking while driving issue?

Mar 15, 2023 -

steven.craw responded

I guess the issue that is not being addressed is that there was 0 updates initiated by Stacey. I generated each and every follow up due to the fact that I heard nothing. No shaking while driving is still and issue

February 10, 2023

Keyser miller and their staff did an awesome job while servicing my F150. Highly recommend this dealer More

by Jands43012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 15, 2023 -

Keyser & Miller Ford Inc. responded

Thank you for the 5 star review!!

February 07, 2023

Easy car buying experience. Traded my old Civic for a newer (used) model they had on-site. I worked with Adam and he went out of his way to stay in contact for any questions o More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 15, 2023 -

Keyser & Miller Ford Inc. responded

Chris, Thank you for the 5 star review and the kind words about Adam and our dealership.

February 02, 2023

The service at this dealership is and has been impeccable. The techs are very knowledgeable and professional. Their willingness to resolve issues is outstanding. I am personally very happy with th More

by r8cermaxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey and the entire service department staff.
Feb 06, 2023 -

Keyser & Miller Ford Inc. responded

Thanks for the 5 star review and the wonderful words about our service department!