Keyes Mission Hills Hyundai
Mission Hills, CA
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Had a major problem with our 2024 Kona N-Line starting. It took a while, but the figured it out and got us a rent a car to use until they did. Pretty good customer service. Thank you Ian. Will be taking my It took a while, but the figured it out and got us a rent a car to use until they did. Pretty good customer service. Thank you Ian. Will be taking my Kona in for its 8k miles check and and see how that goes. More
Oscar at the dealership was amazing. He remembered me when I went in and remembered what problems my vehicle had. He accepted the vehicle for the maintenance and the whole process was qu He remembered me when I went in and remembered what problems my vehicle had. He accepted the vehicle for the maintenance and the whole process was quick and efficient. Great service. More
So far its been very good experience as I had to bring my car there couple of times for recall and regular service. Friendly staff, fast service, free coffee. car there couple of times for recall and regular service. Friendly staff, fast service, free coffee. More
This is my second vehicle purchase at this dealership. And the reason is because of there customer service and the staff are outstanding and worked well with me. And the reason is because of there customer service and the staff are outstanding and worked well with me. More
Me encanta ir a este lugar a hacer el servicio a mi carro ,realmente son muy amables .el representante que me atendió llamado Oscar y su manager son muy amables .recomiendo este lugar 100% ,realmente son muy amables .el representante que me atendió llamado Oscar y su manager son muy amables .recomiendo este lugar 100% More
I’ve had an awful experience with this dealership’s service department, and I won’t be coming back. Christopher, one of their advisors, charged me for unnecessary services I didn’t ask for, while compl service department, and I won’t be coming back. Christopher, one of their advisors, charged me for unnecessary services I didn’t ask for, while completely ignoring the actual issues that needed fixing. Ian, another advisor, told me to contact him directly on his cellphone for faster service, but it always took 2-3 days for him to respond. My vehicle had recurring issues that this dealership failed to fix after multiple visits, and when I finally went to another dealership, they resolved everything in one try. To make matters worse, I requested copies of my service records via email, only to be told the “policy has changed” and that I now had to come in person to pick them up. This seems like a flat-out lie to avoid helping me. I even reached out to their service manager, Hovik, but I’m still waiting for a response. The lack of professionalism, honesty, and communication is astounding. I’m done with this dealership, and I advise everyone to avoid wasting their time and money here. Go somewhere else where your vehicle will actually be fixed and your concerns will be taken seriously. More