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Keyes Mission Hills Hyundai

Mission Hills, CA

4.6
581 Reviews

10240 Sepulveda Blvd

Mission Hills, CA

91345

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Showing 581 reviews

October 14, 2024

Easy sales process. Tried to use dealers finance option and ask them to beat my banks offer but could not. Ask them to lower the overall price by $200 and I would use t More

by rnavb52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Castillo
Oct 15, 2024 -

Keyes Mission Hills Hyundai responded

Thank you for sharing your experience with us at Keyes Hyundai of Mission Hills. We're glad to hear that Ryan made the sales process easy, even though we couldn't meet your financing request this time. We appreciate your feedback and hope you're enjoying your new vehicle!

October 13, 2024

Excellent service, Chris made the experience very easy and quick. Highly recommend coming to this location, you'll be taken care of! More

by mk001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Tor
Oct 14, 2024 -

Keyes Mission Hills Hyundai responded

Thank you for the recommendation and kind words about Chris! We look forward to welcoming you back to Keyes Hyundai of Mission Hills!

October 12, 2024

Knew what I wanted. Did the pre-qual before going and was able to get in and out in under 2.5 hrs on a busy Sat heading home with my new car. Chaz knows what he's doing More

by noahsnosh.la
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephany, Chaz & Yvette
Oct 14, 2024 -

Keyes Mission Hills Hyundai responded

We're thrilled Chaz and the team at Keyes Hyundai of Mission Hills made your car-buying experience efficient, even on a busy Saturday! We appreciate your feedback and look forward to welcoming you back in the future. Enjoy your new car!

October 11, 2024

Very friendly and helpful staff. Very prompt service was left satisfied. Professional and went above and beyond More

by victory.hoses0d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 11, 2024 -

Keyes Mission Hills Hyundai responded

We're always happy to provide you with friendly and prompt service at Keyes Hyundai of Mission Hills. Thank you for the positive feedback, and we're glad we could exceed your expectations!

October 11, 2024

Michael was very helpful and listened to every concern I had. I will come back to the dealership. More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dominguez
Oct 11, 2024 -

Keyes Mission Hills Hyundai responded

We love to hear it! Our team is always here for you at Keyes Hyundai of Mission Hills. See you next time!

October 11, 2024

Chris, was amazing to get it car looked at so quickly when other gyundai dealerships told me I would have to wait 3 wks. That was beyond what we could do. I'm very thankful for his help and mission hills More

by carrie herran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 11, 2024 -

Keyes Mission Hills Hyundai responded

Carrie, it's great knowing Chris and the Keyes Hyundai of Mission Hills team were able to assist you promptly. Keeping you and your family safe is our top priority! Thank you for sharing your experience with us.

October 10, 2024

They have one of the best customer service experience that I have ever experienced. I would definitely recommend this place to others as they do have good cars with great mileage! More

by niknaksexiness81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Castillo
Oct 11, 2024 -

Keyes Mission Hills Hyundai responded

Thank you for the glowing review! We're pleased to hear our team at Keyes Hyundai of Mission Hills provided such a memorable customer service experience. We appreciate your recommendation and hope you enjoy many miles in your new car!

October 10, 2024

Overall, everything went fair, with some unnecessary trips to and from the dealership to the vehicle rental place that could have been avoided, due to miscommunication, and also not being informed regar More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Archer
Oct 11, 2024 -

Keyes Mission Hills Hyundai responded

Victor, thank you for sharing your experience with us. We appreciate your patience and understanding regarding the miscommunication and are glad to hear you're pleased overall. If you'd like to discuss anything further, I'd be happy to speak with you at 818-722-7671 or hovikkhachekian@lithia.com. Thank you. Hovik Khachekian - Fixed Ops Manager

October 08, 2024

Prompt response, courteous service. In and out as soon as possible. Don't add unnecessary tasks or charges. More

by smckeown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Oct 08, 2024 -

Keyes Mission Hills Hyundai responded

Our team always aims for efficiency without unnecessary extras and we're glad you appreciated the prompt and courteous service. Thank you for your feedback!

October 07, 2024

Had a major problem with our 2024 Kona N-Line starting. It took a while, but the figured it out and got us a rent a car to use until they did. Pretty good customer service. Thank you Ian. Will be taking my More

by rewagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Oct 07, 2024 -

Keyes Mission Hills Hyundai responded

We're happy the team at Keyes Hyundai of Mission Hills was able to resolve the issue with your Kona and provide you with a rental in the meantime. We appreciate your patience and look forward to seeing how things go during your next visit!

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