Keyes Mission Hills Hyundai

Awesome customer service! I’m very impressed with Mission Hills level of service! Angel is super nice, professional and totally gets the meaning of customer service! I highly r I’m very impressed with Mission Hills level of service! Angel is super nice, professional and totally gets the meaning of customer service! I highly recommend this dealership baes on their level of service!! More

Fast, un-pushy service Came in for an oil change and to have a broken window switch repaired. I thought I’d have to come back while they ordered the switch, but they found o Came in for an oil change and to have a broken window switch repaired. I thought I’d have to come back while they ordered the switch, but they found one and got me all done in 2 hours. Let me know about service that I might need but not too pushy about it, which I appreciated. More

Great Customer Service! Sadly, it's rare these days to have great customer service. This dealership was very accommodating with great attitude. Thank you Star and Angel!! So Sadly, it's rare these days to have great customer service. This dealership was very accommodating with great attitude. Thank you Star and Angel!! So nice to be treated well and know they are trying their best to service your needs. More

Fast and friendly I came to get a 13,000 mile service. The service attendant explained that after reviewing my previous services my car only needed an oil change and I came to get a 13,000 mile service. The service attendant explained that after reviewing my previous services my car only needed an oil change and tire rotation The job was done fast and the customer was respectful and friendly. More

Terrible salesman, disrespectful Avoid this place. Stay away from Reza. The most disrespectful salesperson I've ever met in my life. I arrived at Mission Hills already knowing wh Avoid this place. Stay away from Reza. The most disrespectful salesperson I've ever met in my life. I arrived at Mission Hills already knowing which vehicle I wanted. After test driving the car we sat down and the first thing he does is take my drivers license and start copying my information. He requested my email and phone number. I kindly asked if we could first begin speaking about numbers first before I shared my information. He said the lease will be in the $300s. I knew that was clearly wrong as I've gone to several dealerships and it would be in the low 200s. He left in a huff, made us wait 20 minutes (with crappy pop music blasting too) and brought his manager. He told us he will give us a fair deal. Okay great! He left. Waited another 20 minutes. Reza comes back. Says here's the price. Then says, "now can I get your information?" In an extremely condescending tone. I don't know if it's because of my age, because I'm female, because I didn't want to share my information, I don't know. But Reza clearly disliked me. I know that completing a credit report drops my score slightly every time it's completed. I hadn't seen any numbers except for the one time verbal number they had thrown at me. Why would anyone in their right mind complete a credit report there? The manager David tried to help, but it was too late. Reza is a typical pushy car salesman who rather have a sale than actually try to make any effort. More

Tiresome I have come back 4 times to get my car fixed. My salesperson, Kyle has not been around to help me, but the head of service has been very helpful I have come back 4 times to get my car fixed. My salesperson, Kyle has not been around to help me, but the head of service has been very helpful More

Excellent Customer Service Incredible service and easy process! Even when we were about to walk out to go elsewhere, Lori and RJ were able to give me an incredible deal and made Incredible service and easy process! Even when we were about to walk out to go elsewhere, Lori and RJ were able to give me an incredible deal and made our process great! We had a terrible experience at Parkway Hyundai with a terrible general manager who scammed us in a leasing situation. Please take the 10 minutes and drive. The experience I experienced with my parents yesterday proved to me to go back into hyundai cars. Thanks again guys for your professionalism and able to work out a deal for our 2018 Sonata Limited! We will definitely come back to you for new car purchases and such! More

Way to go Mission Hills Team!! I was redirected to Mission Hills after my regular dealership in Woodland Hills closed unexpectedly. I am pleased to report my experience was nothing I was redirected to Mission Hills after my regular dealership in Woodland Hills closed unexpectedly. I am pleased to report my experience was nothing but the best! Thank you Kaitlyn for scheduling my service request so quickly! Thank you Jonathan for such courteous and prompt customer service! You kept me well-informed on the status of my car with regular updates while helping an endless flow of customers! And all with a smile!! Thanks to tech 238 for the swift and thorough service!! I will definitely be coming back!!! More

The long wait They do an excellent job however I think they take way to many appointments resulting in a VERY long wait. I was just having the first oil change on m They do an excellent job however I think they take way to many appointments resulting in a VERY long wait. I was just having the first oil change on my new Tucson and I waited 3 hrs. This is my third Hyundai and so I have had quite a bit of experience in dealers service. My wait for an oil change has never been more than a hour. I am usually surprised that it was done so quickly. The rep I worked with was very nice and had told me that it would be 1 1/2 hrs to 2 hrs, so I expected it to be longer than usual, but not 3 hrs. In the future, I will have to decide if I want to spend my whole day at the dealers or was it worth the wait.... or try another dealership... More

Went to my car doctor! Jonathan Thank you. I never worry when Jonathan and Michael are here. Thank you. Never have to worry as I am always in good hands. Rabbi Robert Lewis. I never worry when Jonathan and Michael are here. Thank you. Never have to worry as I am always in good hands. Rabbi Robert Lewis. More