Keyes Mission Hills Hyundai
Mission Hills, CA
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Fantastic service from start to finish. Had issues at another dealership and y’all took me in. Michael gave me a number I could reach him at any time, but I didn’t have to since communicati Had issues at another dealership and y’all took me in. Michael gave me a number I could reach him at any time, but I didn’t have to since communication was so good from him. Tricky problem was fixed and now after weeks of issues I’m able to start and drive my car no problem! More
I’m taking my ioniq5 always to Keyes Hyundai in Mission Hills and I can tell you that the service department is absolutely 5stars. My service advisor is Cris Torres and he’s been absolutely amazing by expl Hills and I can tell you that the service department is absolutely 5stars. My service advisor is Cris Torres and he’s been absolutely amazing by explaining the issues and the helping me with the Uber services to take me to my work and returning when my car is ready. I did take my car to Keyes Hyundai in Van Nuys but after waiting 20 minutes before an advisor come out and checking out why I’m there, they said that I needed an appointment and then 2nd time I made reservation and again waited 28 minutes before anyone come out of their office and than the advisor said that their master technician or electronics technician won’t be able to check the car for 2 weeks. Every time I brought my car to Mission Hills Hyundai, they start working on it immediately. Thank you Mission Hills Hyundai for excellent customer service. Great sales department since new general manager (Evan Hoffman) took over and the sales manager ( Mehrad Shahirfar) and excellent service advisor Cris Torres. Thank you guys !!! More
Keyes Hyundai of Mission Hills is the best dealership I have ever worked with. They were caring, compassionate and looked out for my best interest. My service technician, Michael Dominguez, was absolutely have ever worked with. They were caring, compassionate and looked out for my best interest. My service technician, Michael Dominguez, was absolutely amazing. He took care of my needs with impeccable efficiency and humor. Great guy! More
Honest, straight forward, no games, good price, knowledgeable. All this made our experiences with them very good. Will definitely recommend to my family and friends. knowledgeable. All this made our experiences with them very good. Will definitely recommend to my family and friends. More
David with the Bow Tie is whom helped me when I purchased my car and he listened to all my needs and wants throughout the process, which made it fast and easy. Michael in the service dept. Helped me when I b my car and he listened to all my needs and wants throughout the process, which made it fast and easy. Michael in the service dept. Helped me when I brought my car in to be serviced. He was very knowledgeable and helpful with all my questions and requests that I had. I always have a pleasurable experience with Keyes Mission Hills Hyundai! More
Friendly courteous and professional team. My salesperson Robert was very helpful. He answered all my questions and we felt very comfortable dealing with him. My salesperson Robert was very helpful. He answered all my questions and we felt very comfortable dealing with him. More
There was confusion with the service dept. Came in for 1st service and oil change. I was initially told that I would be responsible for $41, but after the service, the other consultant that cl Came in for 1st service and oil change. I was initially told that I would be responsible for $41, but after the service, the other consultant that closed out the paperwork said I owed $140. I showed him the paper that I signed before the service, but he said that the computer is showing him a different amount. He just mentioned that since $41 was what I was told, he will just match it. I wasn’t very please with that because he made it sound like he’s doing me a favor. It’s also the first time I got service from a dealership that the car came back unwashed. More