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Keyes Mission Hills Hyundai

Mission Hills, CA

Overview
Reviews
Vehicles
4.6
581 Reviews
Call Dealership (818) 221-4000
View Awards

10240 Sepulveda Blvd

Mission Hills, CA

91345

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Showing 581 reviews

November 09, 2024

1st visit here and left happy! ! Service was quick and communication was even better. Thank you Michael! More

by christine.castillo28
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 11, 2024 -

Keyes Mission Hills Hyundai responded

Christine, we're pleased your first visit was a success and that Michael provided excellent service at Keyes Hyundai of Mission Hills. Thanks for stopping by!

November 08, 2024

They respect the customers and try their best to make the best deals. I recommend this dealership. They are better than the Van Nuys dealership. More

by sasan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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Nov 08, 2024 -

Keyes Mission Hills Hyundai responded

Sasan, thank you for recommending Keyes Hyundai of Mission Hills! We're thrilled to know our team provided respectful service and great deals. We appreciate your business!

November 08, 2024

Overpriced services, long waiting lines, and inconsiderate representatives who does not prioritize your time and only wants to pursue other costumers. More

by davecarabeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roman Sanchez
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Nov 11, 2024 -

Keyes Mission Hills Hyundai responded

Dave, it's disappointing to hear about your experience with our service department. Efficiency and customer satisfaction are top priorities, so this feedback is concerning. Please reach out to me directly so I can address these issues and improve your future visits. Thank you. Hovik Khachekian - Fixed Ops Manager - 818-722-7671 - hovikkhachekian@lithia.com

November 08, 2024

They care about the customer. Their stuff is Knowledgeable and very accommodating with the customer More

by goofy624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IAN
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Nov 11, 2024 -

Keyes Mission Hills Hyundai responded

We're always happy to help at Keyes Hyundai of Mission Hills! Thanks for the kind words and five stars!

November 05, 2024

Graciously honored Hyundai's 10 year/100,000 mile warranty and took care of an oil drip problem. More

by TQM GUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Torres, service department.
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Nov 06, 2024 -

Keyes Mission Hills Hyundai responded

It's called America's best warranty for a reason! Thanks for choosing Keyes Hyundai of Mission Hills for your service needs!

November 05, 2024

Everyone from the sales reps to managers were friendly and warm. Our car buying experience was great. More

by philip_siordia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Castillo
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Nov 06, 2024 -

Keyes Mission Hills Hyundai responded

This makes our day! The Keyes Hyundai of Mission Hills team enjoyed working with you to find the right vehicle, and we hope to see you again, Philip!

November 04, 2024

Even though I had an early morning appointment, I still had to wait 3 and half hours. More

by mwaneis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 04, 2024 -

Keyes Mission Hills Hyundai responded

Hello, I apologize for the longer-than-expected wait time for your service appointment. We strive to get you back on the road as quickly as possible and, if you'd like to discuss your experience further, I'd be happy to speak with you directly, thank you. Hovik Khachekian - Fixed Ops Manager - 818-722-7671 - hovikkhachekian@lithia.com

November 04, 2024

Adolfo (the service advisor) was very helpful. He answered any questions I had and helped out with ensuring I had a car while mine was in the shop for repair. More

by LC
Recommend Dealer
Yes
Employees Worked With
Adolfo
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Nov 04, 2024 -

Keyes Mission Hills Hyundai responded

Thanks for sharing how Adolfo provided you with excellent service at Keyes Hyundai of Mission Hills. It's great to know he was able to assist with your questions and ensure you had a car during the repair process. Safe travels!

November 04, 2024

Very kind and helpful they try to help you so u don't have to pay more More

by Uscmonkey43
Recommend Dealer
Yes
Employees Worked With
I believe his name is eon
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Nov 05, 2024 -

Keyes Mission Hills Hyundai responded

We're always looking to get you the best deal on your service! Thanks for choosing Keyes Hyundai of Mission Hills!

November 04, 2024

Upfront with costs and what to expect. I appreciated the candor. Oscar even managed to find out that one fix was under an extended warranty and helped us get it completed without cost. More

by MikeW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Nov 05, 2024 -

Keyes Mission Hills Hyundai responded

Mike, it's awesome to hear that Oscar provided such transparent and helpful service at Keyes Hyundai of Mission Hills. Thanks for sharing your experience with us; we look forward to your next visit!

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