Keyes Mission Hills Hyundai
Mission Hills, CA
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Dealership overall is a really quick location. Had a bad experience at another dealership but after coming here, it has been great overall. Oscar, specifically, has and continues to be a great Ser Had a bad experience at another dealership but after coming here, it has been great overall. Oscar, specifically, has and continues to be a great Service Advisor. Communication has been a great factor. He provides exceptional work along with providing simple explanations on why certain parts are being replaced and how important they are to the car. It was the smoothest and easiest process as well when it came to needing a loaner and/or rental vehicle. The dealership really takes pride in their work and want to make sure you are getting the best care for your vehicle. More
Ian and Hovik were very professional and were able to help me with my car USB Port issue. They both took the time to help me hook up my Apple car play too. I feel like they both went above and beyond b help me with my car USB Port issue. They both took the time to help me hook up my Apple car play too. I feel like they both went above and beyond because my Apple car play was a phone issue not a Hyundai. I would definitely recommend them. More
Excellent customer service! Don’t get good customer service anymore anywhere! The service agents explained everything, was patient, and tried to accommodate. I was just watching Don’t get good customer service anymore anywhere! The service agents explained everything, was patient, and tried to accommodate. I was just watching and listening to all the other service agents and they were all the same, unlike Van Nuys Hyundai. I had to go back to Van Nuys Keyes 5 times to get a simple recall done and all 5 times was their fault and never did they apologize. They never took responsibility and passed blamed to everyone and everything under the sun which is why I switched to Mission Hills to give them a try. I was so pleasantly happy! More
My questions, concerns, worries, and questions that I failed to ask - all addressed. very thorough and complete service. Gained confidence for this dealership in using them for service, then gained more failed to ask - all addressed. very thorough and complete service. Gained confidence for this dealership in using them for service, then gained more confidence in their work when I was on the road driving home. Car ran smoothly and efficiently. More
Provided an environment that thoroughly addressed my questions, concerns and worries as well as questions I should have asked. Felt supported and confident in my choices. questions, concerns and worries as well as questions I should have asked. Felt supported and confident in my choices. More