Keyes Lexus
Van Nuys, CA
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1,696 Reviews of Keyes Lexus
Bill Horvat was very helpful, nice & accommodating. The Bill Horvat was very helpful, nice & accommodating. The cost of the service was exorbitant. Considering the car needed no repairs & is not very old, Bill Horvat was very helpful, nice & accommodating. The cost of the service was exorbitant. Considering the car needed no repairs & is not very old, it was a ridiculous amount. However, I spoke with Bill about it & he was able to get authorization to refund me some of the money. Next time I will call him for the next service to inquire about the price & if it is a ridiculous amount again, I will not be back & I will take it to my own mechanic. More
Danecia is great....on time upon my arrival, gave an estimate of time for service and cost. Both estimates turned out to be exactly what she estimated. Very pleasant, always smiling. Very knowledgeable estimate of time for service and cost. Both estimates turned out to be exactly what she estimated. Very pleasant, always smiling. Very knowledgeable about the car and its amenities. She is a pleasure to work with. More
Sam Santoso and his sales team (Ider) were very professional and helpful. Made the sales experience very smooth and easy. I would recommend customers to them any time. professional and helpful. Made the sales experience very smooth and easy. I would recommend customers to them any time. More
Keyes Lexus is a First Class Dealership, with first class employees. They ask what you need and take care of it fast and professionally. Thank you ! employees. They ask what you need and take care of it fast and professionally. Thank you ! More
Anthony was very helpful on working with my insurance for a new tire. Are kept me informed along the way. Anthony has helped me before and when I have my next service I will schedule it with him. a new tire. Are kept me informed along the way. Anthony has helped me before and when I have my next service I will schedule it with him. More
Both Terry and Bill Horvat helped me with the purchase Both Terry and Bill Horvat helped me with the purchase of new tires and maintenance for my 2012 ES350 - they were both helpful & great to work with. Both Terry and Bill Horvat helped me with the purchase of new tires and maintenance for my 2012 ES350 - they were both helpful & great to work with. More
Bought a used car, no paper invoice received at the time signing, got the usb copy, later found out added $2000 theft code and paint protection options that was refused and still add to the invoice, it was signing, got the usb copy, later found out added $2000 theft code and paint protection options that was refused and still add to the invoice, it was just a FRAUD. BE EXTREME CAUTION IF ANYONE DEALING WITH THIS COMPANY!!! More
I leased my 2021 ES 350 from Keyes Van Nuys. Ruman was the salesman who assisted me. He was excellent, very friendly and courteous. He was knowledgeable and helpful. He was able to answer all of my quest the salesman who assisted me. He was excellent, very friendly and courteous. He was knowledgeable and helpful. He was able to answer all of my questions. I would recommend the anyone looking for help with a sale or lease see Ruman. More
Mayra Contreras is amazing. She went above and beyond to make sure I was taken care of and everything ran smoothly. The gentleman who helped me in Finance complete all the paperwork was also extremely help make sure I was taken care of and everything ran smoothly. The gentleman who helped me in Finance complete all the paperwork was also extremely helpful and friendly. More