Keyes Lexus

Bill Horvath is the best. He diagnosed the main problem before I was entirely out of the car. He stayed a few minutes later than necessary in ordre to accommodate me and my He diagnosed the main problem before I was entirely out of the car. He stayed a few minutes later than necessary in ordre to accommodate me and my return of the loaner car. More

Bill Horvant always goes the extra mile! I purchased a Lexus Platinum Extended warranty and they stand by their warranty! Almost everything that broke has been covered and they alway give me I purchased a Lexus Platinum Extended warranty and they stand by their warranty! Almost everything that broke has been covered and they alway give me a loaner car! Well over 10K in warranty work 0 dollars paid! They stand behind their brand! More

You are really good at focucing on what your costomers need and require. You have a real instinct to understand your costomers. Great job!!! Sam Najarian excel at serving his customers. Keep it up! need and require. You have a real instinct to understand your costomers. Great job!!! Sam Najarian excel at serving his customers. Keep it up! More

Excellent service rep, solid repair work, and on time pickup time estimates. Lexus makes a great car. pickup time estimates. Lexus makes a great car. More

Errol Tuttle is the best service representative. He did a great job of keeping me informed and helping me out. The work was done quickly once insurance okayed the fix. Very happy. He did a great job of keeping me informed and helping me out. The work was done quickly once insurance okayed the fix. Very happy. More

Jazmin was amazing! I will definitely be back. Thanks so much. Conviently located, with a lot of different resources. Expert staff. I will definitely be back. Thanks so much. Conviently located, with a lot of different resources. Expert staff. More

ERROL TUTTLE was a pleasure to work with. He was courteous, thorough, and communicated very well. I look forward to having Errol as my Lexus service advisor! He was courteous, thorough, and communicated very well. I look forward to having Errol as my Lexus service advisor! More

Always have a good experience dealing with Anthony and Lexus Van Nuys. This is the only dealership we go to and have no plans on switching it. Lexus Van Nuys. This is the only dealership we go to and have no plans on switching it. More

Second service on my (still almost new) Lexus: when we first got the car, we impressed by how efficient the dealer was & how courteous its employees were. That impression was reinforced when we brought it first got the car, we impressed by how efficient the dealer was & how courteous its employees were. That impression was reinforced when we brought it in for the first scheduled service. And again the other day when I brought in the care for its scheduled second service: I was a few minutes early -they took me in right away; they told me about two hours: it took exactly 110 minutes; the car was clean, as well as the waiting area; the advisor who took me in & released the car when it was done (Jazmine) was cordial, respectful and efficient. Five well-deserved stars! More

Good service. Good dealership in the entire Los Angeles. I highly recommend this place. Service was perfect Good dealership in the entire Los Angeles. I highly recommend this place. Service was perfect More