Keyes Lexus

Bill Horvat's a SUPERB Service Advisor and is truly a xxxxxxpro! He's kind, helpful, authentic and one of the reasons I patronize Keyes Lexus. On a scale of 1 - 10, I give Bill and 11! Bill is always xxxxxxpro! He's kind, helpful, authentic and one of the reasons I patronize Keyes Lexus. On a scale of 1 - 10, I give Bill and 11! Bill is always fair when it comes to competitive pricing, knowing that we have many choices as to where we can take our Lexus automobiles for service. I go out of my way to visit Keyes Lexus, because Bill goes out of his way, to ensure his customers' expectations are surpassed! More

Very impressive facility and staff. The buying experience was the best I have ever had and I was given a good trade in value. I live inSan Francisco, but would return to this dealership The buying experience was the best I have ever had and I was given a good trade in value. I live inSan Francisco, but would return to this dealership for my next purchase. More

Errol Tuttle is a first class gentleman. After taking my car to another Lexus dealership, I came to Lexus Van Nuys because of an available repair under warranty. Errol was honest and strai After taking my car to another Lexus dealership, I came to Lexus Van Nuys because of an available repair under warranty. Errol was honest and straightforward in his assessment of my 12-year old car's actual needs. The repairs were done timely and accurately. Count me a raving fan. More

They were fast, easy and painless and made the process quick and effortless. I’d buy from Ara again! quick and effortless. I’d buy from Ara again! More

Dealership was clean and comfortable. The people were friendly and helpful. We had a fast and easy process The people were friendly and helpful. We had a fast and easy process More

Anthony,is one of the best when it comes to my service. Such a professional person.Customer friendly,knowedlgeable and pleasant and so thank you Lexus Van Nuys. Such a professional person.Customer friendly,knowedlgeable and pleasant and so thank you Lexus Van Nuys. More

I really like Lexus customer service skills. They are very pleasant and very competent . Lexus really need to bring back their waiting area snacks. It was okay during Covid to Not have any but t They are very pleasant and very competent . Lexus really need to bring back their waiting area snacks. It was okay during Covid to Not have any but there is no excuse now. You can even have them individually wrapped if germs is the concern, especially since some of us are waiting for our vehicles for 2 hours or more. More

The staff at the dealership were knowledgeable friendly and efficient. I would recommend the dealership to all my friends family and coworkers and efficient. I would recommend the dealership to all my friends family and coworkers More

Nick - Finance Manager was extremely friendly with a great customer service. No hustle and you will be very comfortable dealing with him. Mr Banayan - a happy good jolly VIP Manager so easy to deal wit great customer service. No hustle and you will be very comfortable dealing with him. Mr Banayan - a happy good jolly VIP Manager so easy to deal with. Thank you Keyes Lexus in Van Nuys. More

I have leased four RX350s from this dealership and take them to service thereat always. I review carefully the recommendations, some a bit precautious and understand they are there to sell. I would appre them to service thereat always. I review carefully the recommendations, some a bit precautious and understand they are there to sell. I would appreciate a more careful set of recommendations as to when any additional services are needed. Thank you. More