![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Keyes Lexus
Van Nuys, CA
Filter Reviews by Keyword
By Type
1,672 Reviews of Keyes Lexus
We bought two car from this dealer, one is ES (2000) and IS 300 (2002). We were using there service with them for a while, until one day I change one of my tire because they were bad!. They talk my wife to IS 300 (2002). We were using there service with them for a while, until one day I change one of my tire because they were bad!. They talk my wife to change 3 of the tires... I could say no because she already say yes. The bill was $1,100 the tire cost 250 each! plus service. 6 Months later I have to replace my tires, because they didn't do the alignment! Then I took it to the regular tires shop, with alignment cost me less than $400... in conclusion they are a ripoff! Today, just got a call from my friend, he went for a car wash. They damage his rim. They were trying to clean it, but still... it will cost $500 to fix. All they did was... send him home! (what kind of a service is this?) I will let the whole world know about this, and hopefully nobody will get this kind of service from them. Thanks, FJ. More
My mom took her GX470 in after an accident. Replaced both headlight, hood, and interior dash (air bag deployed). Everything was fixed to my liking, however, they are very slow and couldn't meet the dea both headlight, hood, and interior dash (air bag deployed). Everything was fixed to my liking, however, they are very slow and couldn't meet the deadline. Once everything was done (3 days over due), I found a small scratch on the passenger door. Keys admitted to there fault and fixed it, free of charge. This took another day to fix. More