Keyes Hyundai
Van Nuys, CA
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2,005 Reviews of Keyes Hyundai
good service , nice guy and very helpful, i was getting update on my car constantly. and i got my car back ontime so i didn`t have to wait longer , nice guy and very helpful, i was getting update on my car constantly. and i got my car back ontime so i didn`t have to wait longer More
Excellent servie Genises vallet service is an excelletn option offered durting the leasing of my car. Tha van nuys service is very good. I would recomended to others. Genises vallet service is an excelletn option offered durting the leasing of my car. Tha van nuys service is very good. I would recomended to others. More
Everything went as promised. Everyone is very helpful. When I pulled up for service, John came out. I told him why I was there. He printed up the papers for service. Showed m Everyone is very helpful. When I pulled up for service, John came out. I told him why I was there. He printed up the papers for service. Showed me where my loaner was. Told me I will be getting a call from him when done. A few hours later I got that call. Pick up the car and that was that. Very easy. More
Easy fast deal Thank you so much to Robert Mai was awesome. Here was friendly and made is a fast easy awesome deal. This is our 3rd Hyandai with this dealership. The Thank you so much to Robert Mai was awesome. Here was friendly and made is a fast easy awesome deal. This is our 3rd Hyandai with this dealership. They communicate fast and are eager to earn your business. I highly recommend this dealership. Thank you Keyes for your awesome service. Finance department was very friendly even sharing the new truck and SUV coming. I just can't remember his name. More
Great Service My consultant Jimmy Molina is great. I like his honesty and professionalism. It's also great that the service team vacuum the entire car after the veh My consultant Jimmy Molina is great. I like his honesty and professionalism. It's also great that the service team vacuum the entire car after the vehicle is serviced. Thank you! More
Poor customer service I came into the dealership to get a second key fob. I had spoken to the parts department Peter ahead of time who take excellent care of me. I pulled i I came into the dealership to get a second key fob. I had spoken to the parts department Peter ahead of time who take excellent care of me. I pulled into the service department park my vehicle and had to stand around for 5 minutes before someone decide to come out of their office and asked me if I need help. Once I finally got help I went into the main showroom looking at vehicles. I was in the main showroom for 10 minutes before anyone even acknowledge me saying hi. The one sales rep said hi but then kept walking he then came back and said you need any help. I asked to speak to the general manager who I found out was Brian to let him know what poor service I was receiving. He apologized but really didn't seem that interested or cared that much saying it should not be like that, he didn't ask me if there's anything he could do but just gave me his business card. I will absolutely not be coming back here in the future for any service needs let alone purchasing a vehicle More
Thank you Carlo Eskandarian is an exellanent.dellar He is so friendly and professional and help me to find the best option. I have good experience and thank Carlo Eskandarian is an exellanent.dellar He is so friendly and professional and help me to find the best option. I have good experience and thanks for.everything. More
Thank you Victoria! Victoria provides excellent customer service. I will always request Victoria as my service advisor. And the Keyes Hyundai Service Department deserves Victoria provides excellent customer service. I will always request Victoria as my service advisor. And the Keyes Hyundai Service Department deserves a "10" for giving superior customer experience. I will come back for sure!! Thanks to everyone! More
Excellent I called an hour before to make an appointment for an oil change. They took me right away. They texted me once the car was in, another text to let me I called an hour before to make an appointment for an oil change. They took me right away. They texted me once the car was in, another text to let me know that they are washing the car & almost ready, and one more time to let me know the car was done. The waiting room was comfortable & I was able to enjoy a complimentary coffee while doing my work. Overall an excellent experience. More
Comfortable I appreciate the efforts that the staff at Keyes put forth to keep my Genesis running like a top. I especially appreciate the cheerful attitude and he I appreciate the efforts that the staff at Keyes put forth to keep my Genesis running like a top. I especially appreciate the cheerful attitude and helpfulness that John Shaw always shows toward me and any problem that I may have. Thank you John. As long as you are there I will continue to use the service department of Keyes. More