Keyes Hyundai
Van Nuys, CA
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2,002 Reviews of Keyes Hyundai
Took care of my quickly without an appointment I had an issue with my trunk latch and had to drive to dealership with my trunk tied down with shoestring (Was all I could find in my car). Jimmy Mol I had an issue with my trunk latch and had to drive to dealership with my trunk tied down with shoestring (Was all I could find in my car). Jimmy Molina took care of me without an appointment, had it fixed and me back on the road quickly. To my delight he even had the outside of the car washed for me. This guy really went above and beyond to make my experience great. More
Excellent Vehicle Service I visited service center on July 13, 2019 and not only everyone was friendly with me but they provided me professional and excellent servive to my Hyu I visited service center on July 13, 2019 and not only everyone was friendly with me but they provided me professional and excellent servive to my Hyundai. John Shaw my service advisor always welcome me and he provides best service along with recommendations. He provides excellent service in a short time. Thank you. More
cooperative, informative, friendly When I called to ask if i could leave my car early for a later appt, i was greeted with a positive, friendly response by John. Remembered our convers When I called to ask if i could leave my car early for a later appt, i was greeted with a positive, friendly response by John. Remembered our conversation when i showed up. when additional service was recommended and I balked, i didnt feel like i was being pushed into anything. He explained about putting off service, the pros and cons and was just an all around nice guy. pleasure to deal with. and it was a busy day for them! More
Thanks again John and Shaun ! I ask for John Shaw and Shaun Chater only. Both have been my "go to guys" for many, many years servicing my SUV's. Always trustworthy and professional I ask for John Shaw and Shaun Chater only. Both have been my "go to guys" for many, many years servicing my SUV's. Always trustworthy and professional. Can't say enough positive things about both of them. More
Efficient Service I would highly recommend Keyes Hyundai service. I needed to have an air conditioning unit changed but John Shaw took the extra effort in checking I would highly recommend Keyes Hyundai service. I needed to have an air conditioning unit changed but John Shaw took the extra effort in checking to see if there was anything else wrong before quoting me the actual price. Fortunately it was only the air conditioning unit. More
Great, quick service I brought my car in for a simple "check engine" light diagnosis (it is still under warranty). I dropped my car off with John Shaw at the appointed tim I brought my car in for a simple "check engine" light diagnosis (it is still under warranty). I dropped my car off with John Shaw at the appointed time and he was very professional and friendly. I waited at the dealership for the repairs to be completed. It turned out to be a bad sensor which was quickly replaced under warranty and I was on my way in a couple of hours. I was very happy with John and the entire service department in general. More
WORST MANAGER EVER. The manager gave me a fake name when I asked for it. Told us his name was Juan Carlos Gonzalez, when we spoke to the head manager he told me that the The manager gave me a fake name when I asked for it. Told us his name was Juan Carlos Gonzalez, when we spoke to the head manager he told me that the person under that name stopped working here months ago. I then found out his name was “Miguel” if that truly is correct, and they refused to provide me with his business card. He was extremely rude and walked away from me when I was explaining the problem. Worst customer service on the planet. More
1st service for new Kona EV Victoria and your customer service team provided a superior experience! The service waiting area was very comfortable with cold water and comfortable Victoria and your customer service team provided a superior experience! The service waiting area was very comfortable with cold water and comfortable seats! Victoria keep me apprised of the timing and let me know before hand when the car was ready. More
Thanks John, amazing service! I went in for service because my Hyundai Sonata needed the OBCll monitors reset. John Shaw eased my anxiety and even shared that his Sonata had gone t I went in for service because my Hyundai Sonata needed the OBCll monitors reset. John Shaw eased my anxiety and even shared that his Sonata had gone through the same issue. Long story short, my car passed the Smog Inspection, John!! WooHoo!! I can't thank you enough. Thank you for the all around great experience (including my first time using Lyft!). More
Awesome Service!! John was awesome. When I arrived the computer system was down and John still managed to get me in and out super quickly. John answered all of my quest John was awesome. When I arrived the computer system was down and John still managed to get me in and out super quickly. John answered all of my questions and with a great attitude. I will definitely be back! Thank you so much!! More