Keyes Hyundai
Van Nuys, CA
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1,999 Reviews of Keyes Hyundai
Everything went extremely well, from the time I arrived until my service work was complete. My service consultant (John Shaw) was very attentive, knowledgeable, and responsive. . .he also pointed out some until my service work was complete. My service consultant (John Shaw) was very attentive, knowledgeable, and responsive. . .he also pointed out some future maintenance issues that required parts orders/warranty work and the potential need for a rental vehicle during servicing. I've experienced some dreadful servicing from other Hyundai dealerships (that are closer to home) but the drive and overall experience with the Keyes staff was worth it. . .nicely done. Bob More
Kind , professional, attentive, constructive problem solving… From the moment I arrived to the time I left, the service I received was Top Notch!! Thank you to the Team of Keyes Hyundai Van Nuys!! You solving… From the moment I arrived to the time I left, the service I received was Top Notch!! Thank you to the Team of Keyes Hyundai Van Nuys!! You ROCK! More
Iam satisfied with the service for the last 3 years. One Iam satisfied with the service for the last 3 years. One thing about my visits for the service; seldom I have the same service consultant I had for Iam satisfied with the service for the last 3 years. One thing about my visits for the service; seldom I have the same service consultant I had for my previous visit! More
Quote online wasn't representative of "dealership markup" that added $5,000 over the price listed. After I was connected with one of the dealerships sellers, they were slow to respond and provided indirect a that added $5,000 over the price listed. After I was connected with one of the dealerships sellers, they were slow to respond and provided indirect answers. More
dissatisfied. during negotiations we were told in lieu of downward price a $1500 EV charger would be included for $375 implying a $1125 discount. turns out EVFY charger is free. didn't discuss $750 reba of downward price a $1500 EV charger would be included for $375 implying a $1125 discount. turns out EVFY charger is free. didn't discuss $750 rebate in deal but required to sign paper giving it up as part of price. No information given on "free charging" for 2 years through Electrify America and two weeks later still waiting for account setup. charged dealer add-ons to sticker price but never explained when asked about. price on line is sticker price and there should not have been bogus "dealer add-ons". we feel we were taken advantage of for new car so beware of these unscrupulous practices when purchasing here More
Dealership/Sales dept. excellent!!! Service dept, Dealership/Sales dept. excellent!!! Service dept, promising. Finally dealt with a service consultant (Oliver Garcia) who was not rude. Dealership/Sales dept. excellent!!! Service dept, promising. Finally dealt with a service consultant (Oliver Garcia) who was not rude. More