Keyes Hyundai

Keyes wastes your time. Does not honor an agreed upon price On Friday, I negotiated a purchase price on the phone with Ruby Chu, and after 6 hours, she still had not e-mail me the contract numbers (taxes, regis On Friday, I negotiated a purchase price on the phone with Ruby Chu, and after 6 hours, she still had not e-mail me the contract numbers (taxes, registration fee, etc.). On Saturday, I e-mailed her what I thought the numbers should be, and she said in an e-mail "My manger says we can do that deal for you". I applied through their website for financing, and on Monday at 9:00 am, I had my daughter go to the dealership to give the down payment. At 10:00 am, I spoke with David Kohan who was supposed to produce the contract. He said he would give it to Ruby to review with me. Over the next few hours, I left messages with Ruby and David, and they did not return my call. By 2:00 pm they still had not provided me a sales contract, so I called back and talked with Darin Lawrence, a sales manager, and he got Ruby to pay attention to the deal. Ruby did not know some of the numbers on the contract, so she had me talk to Manny Pratheepmanowong. I confirmed the numbers with Manny, and he said he could fax me a copy of the sales contract within 30 minute (3pm). By 4:00 pm, still no contract, so I called back. All the Sales Managers were in a meeting, and I ended up talking with Cecil (?), a finance manger. She said she could see the deal, and would print the contract ASAP as I waited on the phone. A few minutes later Ruby got on the phone and said they were not interested in completing the sale. I then asked to speak to a manager, and Darin got on the line (I thought he was in a meeting), and he said the same thing. I ended up complete the sale with Glendora Hyundai. Glendora did what they said they would do. More

First time buyer I had a great experience. I love my new car. I couldn't be more pleased. Keivan was great. He heard my needs and helped me pick out the car that fit m I had a great experience. I love my new car. I couldn't be more pleased. Keivan was great. He heard my needs and helped me pick out the car that fit me. Fabian also helped tag team with Keivan since I was in a rush. I was able to buy my car, and get to work in enough time. I couldn't have asked for better service. Thank you. More

It was great I like the costumer service and I will be happy work with this company again. I was great deal with this company and I aam happy about that. I like the costumer service and I will be happy work with this company again. I was great deal with this company and I aam happy about that. More

Presised, to the point and acurate Our experience was excellent! One month after our purchase we couldn't be more happy, they listen to us and got us exactly what we wanted and needed f Our experience was excellent! One month after our purchase we couldn't be more happy, they listen to us and got us exactly what we wanted and needed for our families needs. Super processional and super friendly atmosphere, not pushy nor manipulative at all!. Not only I will recommend but I will drive all the way from West los Angeles (40 minutes) to purchase my next car there again!.Thank you! Romina S. More

Great Car Buying Experience. No pushy salespeople and very friendly. Even though we were hesitant about buying that day, we never felt pressured by our salesman. He gained our bus No pushy salespeople and very friendly. Even though we were hesitant about buying that day, we never felt pressured by our salesman. He gained our business by being professional and courteous. Overall a good buying experience. More

Amazing experience at keyes Hyundai I am completely in love with my new car ! My mom and I came here Tuesday night after leaving Honda. I got my first car here and I am forever grateful. I am completely in love with my new car ! My mom and I came here Tuesday night after leaving Honda. I got my first car here and I am forever grateful. Thank you so so so much for your hard work ! More

A one stop shop, great people helping people Wide selection in models , amezing staff, fresh baked cookies, very friendly , very helpful , ask for Jason G, he assisted me on my purchase and made Wide selection in models , amezing staff, fresh baked cookies, very friendly , very helpful , ask for Jason G, he assisted me on my purchase and made it a Pleasant And memorable moment ! More

Good dealership they were friendly without being too aggressive. Hagop was patient with me as I kept stressing out about what to do. He was awesome. I would highly they were friendly without being too aggressive. Hagop was patient with me as I kept stressing out about what to do. He was awesome. I would highly recommend Keyes Hyundai on Van Nuys to anyone looking for a car. More

Experience I love my car and I am very happy with my purchase. I would recommend this car to anyone. I have all the features of what I had in mind. I love my car and I am very happy with my purchase. I would recommend this car to anyone. I have all the features of what I had in mind. More