Keyes Hyundai

Excellent experience! George Arau was excellent in helping me find the right car and made the whole process easy and fun,, he made the experience of buying a car a joy....l George Arau was excellent in helping me find the right car and made the whole process easy and fun,, he made the experience of buying a car a joy....like it should be! More

A Very positive experience Jason Jhee, the salesman who helped me was very professional,thorough and took the time to answer my questions. He also stayed late to make sure that Jason Jhee, the salesman who helped me was very professional,thorough and took the time to answer my questions. He also stayed late to make sure that the transaction went smoothly. He was also very pleasant. More

SERVICE DEPARTMENT RATING THE SERVICE OF MY SONATA HAS BEEN EXCELLENT, AND THE EMPLOYEES THAT I HAVE HAD CONTACT WITH ARE A CREDIT TO K EYE'S MANAGEMENT AS THE EMPLOYEES ARE T THE SERVICE OF MY SONATA HAS BEEN EXCELLENT, AND THE EMPLOYEES THAT I HAVE HAD CONTACT WITH ARE A CREDIT TO K EYE'S MANAGEMENT AS THE EMPLOYEES ARE THE EXTENSION OF MANAGEMENT! THE SERVICE DEPARTMENT IS RANKED A FIVE (5) IN MY OPINION AND I HAVE PERSONALLY EMPLOYED OVER 600 PEOPLE AND THEIR ATTITUDES TO THE PUBLIC WERE PARAMOUNT TO OUR SUCCESS! WELL DONE! More

My experience with Keyes Hyundai This is my second lease with Keyes Hyundai. The sales manager, Darin Lawrence and my sales person Robert Mai, took such good care of me. Everything we This is my second lease with Keyes Hyundai. The sales manager, Darin Lawrence and my sales person Robert Mai, took such good care of me. Everything went very smooth. I would highly recommend this dealership. More

Great on arrival date of service! Not so good the day before The day before I came in for my appointment, I tried calling to get a price for my upcoming 7500 mile service! After hearing the "this call will be r The day before I came in for my appointment, I tried calling to get a price for my upcoming 7500 mile service! After hearing the "this call will be recorded...then 1 ring...then "this call will be recorded"...then 1 more ring....for about 7 times!!!????? someone finally picked up the phone. I asked them how much the 7500 mile service would be....i was put on hold and transferred to a voicemail?? I hit the Zero to go back to the operator where again all the recording messages and rings until someone again picked up and I asked them how much the service would be??? Was put on hold again and transferred to someone's voicemail. Hit zero AGAIN...went through another recording and ringing 7 or 8 times and I hung up. I called back to the delight of the recording message and rings again about 7 or 8 times...when someone finally picked up...I said please do NOT transfer me to a voicemail...if someone can call me back with the price so I can set or NOT set an appointment. After that everything was GREAT until I got to my appointment. I was quoted on the phone that my service had oil and filter change, tire rotation, checking fluids and hoses, and comp car wash for $66.99! I booked the appointment for the following day. When I arrived I was greeted nicely and was told Mike would handle my service for the day. Mike came out a few minutes later and I explained I was here for my appointment 7500 service. We walked into the little office in the service center where Mike says that the tire rotation was an extra charge. I told him what I was quoted (66.99 including tire rotation) but he said the tire rotation was $39.99 extra. When I told him to cancel my appointment and I would go to pep boys to have it done for $75 ($95 less $20 coupon), Mike was nice enough to COMP the additional charge and we went ahead with the appointment. Mike was very professional and handled my situation nicely!! Thank you Mike for the excellent service. I was quoted about 1 1/2 hours for the service and it took just about that long until my car was ready to go. Terrible start but a nice ending! Thanks again Mike! More

Great the best grate experience ever in car purchasing , I asked my friends do they have had better experience than this , all said no Keyes Hyundai is the the best grate experience ever in car purchasing , I asked my friends do they have had better experience than this , all said no Keyes Hyundai is the number one and the best nation wide More

What an experience I have the best experience here at keyes Hyundai Leo was very professional and help me in every way I will recommend him to everybody! I have the best experience here at keyes Hyundai Leo was very professional and help me in every way I will recommend him to everybody! More

Great Service and communication from Eddie Wonderful experience getting my oil change and diagnostic, car is running better than ever. Keyes crew has treated me great this go round on my lease. Wonderful experience getting my oil change and diagnostic, car is running better than ever. Keyes crew has treated me great this go round on my lease. I love Tati inside she is a huge asset. Eddie was a awesome, for handling my service and getting me a great car wash. More

I also have an excellent experience at Keys in Van Nuys. Kevin is an excellent service advisor. He is very detailed, friendly and considerate. Very knowledgeable too. He kept me appraised of the progress and Kevin is an excellent service advisor. He is very detailed, friendly and considerate. Very knowledgeable too. He kept me appraised of the progress and made sure I was okay. Really a wonderful experience! More

Customer service was excellent. Good staff. Many of your staff asked if I was being helped while waiting for my car to be serviced. Johnny was very helpful and attentive to my progress at the de Many of your staff asked if I was being helped while waiting for my car to be serviced. Johnny was very helpful and attentive to my progress at the dealership. Thank you. - Phil More