Keyes Chevrolet

Service Advisor, Francisco Perez, was pleasant to work with and was very communicative about what service was needed and how long it would take to complete. They finished the service exactly as estimated with and was very communicative about what service was needed and how long it would take to complete. They finished the service exactly as estimated. More

Always pleased with the prompt service provided by the Keyes service department. The estimate of time and cost required was on target. Will continue to be a Keyes customer. Keyes service department. The estimate of time and cost required was on target. Will continue to be a Keyes customer. More

wait was reasonable and about what i was told. little upset that i will have to returns to get everything done that needs to be done upset that i will have to returns to get everything done that needs to be done More

The service advisor that helped me was very helpful in explaning what my car needed and what was going to be done. He was friendly and knowledgeable. explaning what my car needed and what was going to be done. He was friendly and knowledgeable. More

Professional, pleasant to work with and efficient. He promised our Equinox would be ready at a specific time and he delivered. Rene is a great ambassador for Keyes Chevrolet. promised our Equinox would be ready at a specific time and he delivered. Rene is a great ambassador for Keyes Chevrolet. More

Rene is professional and I can trust him. The work is good quality. The environment is clean. A bit pricey but I guess it goes with the territory good quality. The environment is clean. A bit pricey but I guess it goes with the territory More

Have ALWAYS used the dealership to service my car because I trust them not to Cheat me. Their mechanics are very well trained and efficient. I trust them not to Cheat me. Their mechanics are very well trained and efficient. More

I love working with Rene. Such a pleasant and trusting person to work with on my boss' car service needs. Easy to get along with and he'll tell me if there's a service we don't need, which I like. Thank person to work with on my boss' car service needs. Easy to get along with and he'll tell me if there's a service we don't need, which I like. Thank you! More

I arrived to my appointment early, yet, I was welcomed as if I was on time! Sam as usual, provided me with great customer service!! if I was on time! Sam as usual, provided me with great customer service!! More

Went to the dealer for the magnetic suspension update after calling ahead for an appointment, showed them the documentation and they write me a service agreement with $350. This is after saying its not p after calling ahead for an appointment, showed them the documentation and they write me a service agreement with $350. This is after saying its not possible on a Saturday (even though I made an appointment) as the tech line is closed. I call the line in front them which shows they're open on Saturday, so they agree to go ahead. 4 hours later they call me back they need $480 instead, as they want to charge a full hour of labor for the programming, even though the $350 includes 0.3 hours of labor already as per the documentation. So I've just wasted half a day and $80 on transportation home and back for nothing. They want to charge a 50% markup just like that! Very dishonest. Filing a complaint with GM too. More