Keyes Chevrolet
Van Nuys, CA
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452 Reviews of Keyes Chevrolet
The customer service representatives are always very nice and communicate very well. But I made an early morning appt with the intention of having my vehicle be first in line so I could wait for what shou and communicate very well. But I made an early morning appt with the intention of having my vehicle be first in line so I could wait for what should have been a rapid fluid replacement and repair of the new airbag system (previously recalled), but was told that they wouldn't even look at it for another four hours thus defeating the entire point of arriving to the dealership before they opened. On the previous visit, on the list of recommended repairs was the "observation" that my internal air filter needed replacing. The only thing is, my truck doesn't have one, so what exactly was "observed" and why were they ready to charge me to replace something that doesn't exist? More
Service advisor wasn't available so another took over and got work done. Everything first class. Miss the car being washed and the coffee, fruit and muffin bar but pandemic is the reason why.... got work done. Everything first class. Miss the car being washed and the coffee, fruit and muffin bar but pandemic is the reason why.... More
AS A YOUNG MAN I WORKED FOR 2 DIFFERENT CAR DEALERSHIPS SO I KNOW A GOOD ONE. THESE PEOPLE KNOW THEIR JOBS AND ARE VERY EFFICENT I HAVE BOUGHT TWO CARS FROM THEM. SO I KNOW A GOOD ONE. THESE PEOPLE KNOW THEIR JOBS AND ARE VERY EFFICENT I HAVE BOUGHT TWO CARS FROM THEM. More
They have it all together,very effecient, I bought this car from this dealership a demo, I traded our chevy in on it the people there are very nice,Please bring bank the coffee machine ; cookies and donuts car from this dealership a demo, I traded our chevy in on it the people there are very nice,Please bring bank the coffee machine ; cookies and donuts not necessary. More
Sammy was a pleasure to work with! He kept in touch with me to let me know the car I wanted was in stock, he followed up with me, he worked with me to make sure I got a payment I could afford, and he was ve me to let me know the car I wanted was in stock, he followed up with me, he worked with me to make sure I got a payment I could afford, and he was very professional and friendly! Thank you, Keyes, for another great car! More
I really like this dealership because number one they provide the best customer service they care about their clients and their needs to service their vehicles. I had a excellent experience with my ser provide the best customer service they care about their clients and their needs to service their vehicles. I had a excellent experience with my service technician I will definitely come back to him for my next service 👍 More
Excellent Service!!! Rene was very pleasant and advise me of additional work my vehicle needed. I asked if the work could be done since my vehicle was already there and he took care of it. The service was ta of additional work my vehicle needed. I asked if the work could be done since my vehicle was already there and he took care of it. The service was taken care of in just the right time. I am always hesitant when it comes to taking my car to a dealership for service since the labor always seems to be so high and usually exceeds the price of the parts. In this case i feel I paid a decent amount and i would definitely return. More
Great experience! Prompt communication and efficient staff. Renee was quick and eager to help. Vehicle was delivered earlier than promised. Didn't have to wait. staff. Renee was quick and eager to help. Vehicle was delivered earlier than promised. Didn't have to wait. More