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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

December 05, 2016

Fast and Fair Austin was a very courteous and knowledgeable sales professional. I have already referred one customer to him and will recommend other friends and fam More

by MikeFurniturebarn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Jolley
Dec 05, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Austin took great care of you on your recent visit and purchase from Key Scales Ford. We appreciate your business, and your confidence in recommending us to your friends and family. Bruce Johnson, General Manager

December 04, 2016

Purchasing a new vehicle from a customer oriented dealershi I had visited two dealership the day before and one was a Ford dealer. I was looking on the Internet at Fords SUV and checking out prices by buildin More

by Dealer rater 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano, Jim Roberts, Doug Faber
Dec 05, 2016 -

Key Scales Ford responded

Thank you for your response. More and more, people are turning to the internet as a way of saving time, and saving hassles, in their vehicle purchase experience. I'm glad to hear that Nick helped to make the process go smoothly for you. From all of us at Key Scales Ford, we hope you enjoy your new Escape, and we appreciate you choosing us to do business with. Bruce Johnson, General Manager

December 03, 2016

Quick, Easy and Painless! I always associate buying a car as being one of the most stressful purchases you can make. Rich Rysell made our purchase very easy and stress free! More

by Richandmargie
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Dec 04, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Rich and the team at Key Scales Ford took such great care of you during your recent purchase. Our goal is to keep your entire ownership experience as easy and stress free as the purchase was. Please let me know how we're doing. Bruce Johnson, General Manager

November 30, 2016

Excellent The salesman Randy Lofton could not have been more helpful. He is a keeper. Love the car . He did not stop until we were satisfied. The only compl More

by Benji1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton, Brian Collins
Nov 30, 2016 -

Key Scales Ford responded

Thank you for your response. I'm happy to hear that Randy and the team at Key Scales Ford were able to help you find the right vehicle for your needs. We appreciate your business, and look forward to serving you now and in the future. Bruce Johnson, General Manager

November 30, 2016

Very knowledgeable and comfortable to work with I came in to replace my 11 year old Ford Expedition for something a little smaller but with the latest safety features. This was my first lease and A More

by Miki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Jolley
Nov 30, 2016 -

Key Scales Ford responded

Thank you for your comments. I am glad to hear that Austin took such great care of you on your recent visit, helped to take the mystery out of the lease process, and helped you find the perfect vehicle for your needs. From all of us at Key Scales Ford, we hope you enjoy your new Edge and we look forward to being here with you during your lease, and in the future. Bruce Johnson, General Manager

November 29, 2016

Great Experience Wasn't sure what we wanted but wanted to get out of our current lease. We met Rich at a car show and he was helpful in helping us determine what kind More

by Joseph T Cholette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Nov 29, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Rich took great care of you, both at the Villages Car Show and at our dealership. We appreciate you coming in to Key Scales Ford and we hope you have many happy miles ahead in your new vehicle. Bruce Johnson, General Manager

November 29, 2016

Key Scale Ford Dealership - outstanding. Salesman Austin Jolley - courteous, knowledgeble, patient and understanding with seniors - a perfect and caring young man. More

by Jane1934
Recommend Dealer
Yes
Employees Worked With
Austin Jolley
Nov 30, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Austin gave you the service and attention you well deserve on your recent visit. We appreciate you choosing Key Scales Ford for your new vehicle, and please tell your friends, family and neighbors about our dealership and Austin. Bruce Johnson, General Manager

November 28, 2016

The best dealer anywhere! Went online looking for a used Ram truck. Nick immediately emailed with details on the truck. I told him what I had for a trade and they priced it sig More

by Kissfan601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Nick Amalfitano
Nov 28, 2016 -

Key Scales Ford responded

Thank you for your review. Unexpected or unpleasant surprises are never a good thing when purchasing a vehicle, especially when traveling 250 miles to complete the deal. I'm glad to hear that the only surprise you encountered was a lower than expected payment. We appreciate you making the drive up to Key Scales Ford, and hope you enjoy your Dodge Ram! Bruce Johnson, General Manager

November 28, 2016

Great Experience! We first met Nick Amalfitano while we were walking around the parking lot. Nick was working with another customer but wanted to make sure we were take More

by Carguy MikeC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Montano, Jim Roberts, Doug Faber
Nov 29, 2016 -

Key Scales Ford responded

Thank you for your comments. I'm glad to hear that Nick, Eric, and the rest of the Key Scales Ford team were able to find the right vehicle for you on your recent visit. We appreciate you choosing Key Scales Ford, and we hope you have many happy miles ahead in your new SUV. Bruce Johnson, General Manager

November 27, 2016

Great experience! We had a very comfortable and enjoyable experience purchasing our 2016 Ford Edge at Key Scales Ford! Eric Montano started us off by giving us a great More

by JoRo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Eric Montano, Jim Roberts
Nov 27, 2016 -

Key Scales Ford responded

Thank you for your review. We appreciate hearing that Eric helped you find the right vehicle, and Fred made the delivery an enjoyable experience. We too look forward having an ongoing relationship with you folks, and appreciate you choosing Key Scales Ford for your new Edge. Bruce Johnson, General Manager

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