Key Scales Ford

Great experience! Fred Almonte was a great salesman and really went the extra mile to find us what we wanted. Everyone was friendly and professional. Overall the dealer Fred Almonte was a great salesman and really went the extra mile to find us what we wanted. Everyone was friendly and professional. Overall the dealership made it a wonderful experience. More

Lease a car and be happy. I had talked to my daughter and son-in-law and they suggested that I lease a car. I went to Key Scales Ford and Randy helped me and made me a deal th I had talked to my daughter and son-in-law and they suggested that I lease a car. I went to Key Scales Ford and Randy helped me and made me a deal that I could not pass up. Within four hours everything was done and registration was taken care of and application to Ford Motor Credit Company for my rating and I left with a brand new car. Also my car insurance was updated while I was there. Randy greeted us as we got in the parking lot. He is a great sales associate and he did everything possible to meet my price range. He was very friendly and courteous. He took me out for a test drive. He let me drive it myself. I liked the feel of the car. I leased a Ford Focus. More

Buy a used car and be Happy!!! Blake Kelley responded to my request for information right away so I showed up for a test drive. Rich Rysell, a sales associate directed me to the be Blake Kelley responded to my request for information right away so I showed up for a test drive. Rich Rysell, a sales associate directed me to the best roads for a test drive and explained the features of the Fusion. We agreed on a fair price and they delivered a great used car that was detailed and full of gas to my home. Great experience on buying my first used car in 15 years and will go back the next time I want to trade. James Grabowski, CFP More

Great dealership and sales associate!! Rich did everything possible to meet our price range and put us in a car that we were looking for. He was friendly, courteous and kept his sense of h Rich did everything possible to meet our price range and put us in a car that we were looking for. He was friendly, courteous and kept his sense of humor through out the negotiating process. We ended up with the car we wanted due to his diligence. We would recommend him highly. David & Carol More

A Great Experience Bill Pyle met us upon entering the dealership and greeted us warmly. He was quick to find out our needs and showed us the exact car we were looking fo Bill Pyle met us upon entering the dealership and greeted us warmly. He was quick to find out our needs and showed us the exact car we were looking for. His knowledge of the auto was amazing. We had been to other dealers and the inexperience showed. Bill was very professional yet friendly. We did not purchase the car on our first visit (no pressure) and did return three days later for an appointment. We thought Bill Pyle was the best salesperson we've ever worked with at any dealership. We were also impressed with Jeff and Dan. If we were to buy another new car we would come to Key Scales first and want to work with Bill. We will refer him and your dealership to all of our friends. More

Fast and friendly I called Rich on a Thursday and he had the car ready for me to take a look at on Friday. He even put the car off to the side so no one else would driv I called Rich on a Thursday and he had the car ready for me to take a look at on Friday. He even put the car off to the side so no one else would drive by it and ask about it because I was driving in from over 2 hours away. Once I decided I wanted it the process of buying it was fast and Rich made sure he was getting me the best rate possible. He helped me program all my settings and made sure everything was to my liking. He was personable and made the buying process easy. Dan had all the paperwork and registration done for me as soon I walked into his office. Just a few signatures and I was walking out of his office with my new keys in maybe 5 mins! More

Excellent experience in buying used truck There's a good reason that Key Scales Ford is the number-one rated dealership in Florida, if my experience with sales representative Rich Rysell is ty There's a good reason that Key Scales Ford is the number-one rated dealership in Florida, if my experience with sales representative Rich Rysell is typical of how customers are treated and if my used truck is typical of the fleet they have in stock. I wanted to replace my 2006 Ford 150 with its too-small engine with a newer but previously-owned Ford F150 that had a bigger engine, good mileage, and dependability. My first contact with the dealership was over the phone, when Rich located for me an excellent truck that he knew about. When it arrived at the dealership and I drove it around, Rich did not pressure me into making a decision right away; I was able to take my time, ask relevant questions, and go through my own slow but thorough decision-making process. (At the other dealerships that I visited, Ford and others, I felt like I was in a pressure cooker. I also felt as though I had the word "sucker" etched on to my forehead.) Not so at Key Scales. Example: when I told Rich what I wanted for my trade-in and how I wanted to proceed (or not ) with this potential purchase, Rich respectfully listened to what I wanted and did his absolute best to meet my needs. He even facilitated me seeking an objective opinion about the new truck (new to me; it's a used truck), allowing me to drive the used truck off-site to a non-Key Scales' mechanic's evaluation. The truck, which is in excellent condition, was fairly priced, according to my methodical research. I was able to put my trust in both Rich and the mechanic Jeremy, who kindly went over tooth-and-nail the mechanic's report. No question or demand of mine was deemed stupid or unreasonable, even when I insisted that I wanted the tires from my old truck on the new one. My Key Scales experience was stellar, thanks to Rich, Jeremy, and also Dan and Kathy who helped with the finances (I didn't have the old truck's title on me and needed to order a replacement). I would come to Key Scales again to purchase a truck, despite the fact I live in Maryland! More

Best experience in buying a new car I have been buying new cars for 40 years, key scales was the best experience i have had. Our salesman, Blake Kelly was awesome. He contacted me a few I have been buying new cars for 40 years, key scales was the best experience i have had. Our salesman, Blake Kelly was awesome. He contacted me a few minutes after i sent an internet inquiry, got my information, and sent me the price. Mr Kelly worked very hard to find the car and color i wanted, which was not easy, The price was exactally as he first told me. Then i met the service manager, and was shown where to bring the car for maintaince. Blake went over all the options and controls, until i was satisfied that i knew how they all worked. The finance manager was also very friendly and helpful. Overall a very impressive dealereship and staff. Thanks to Blake Kelly, and the rest of the employees at Key Scales, a very positive experience. Highly recommeded Ford dealer. More