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Key Hyundai of Milford

Milford, CT

4.7
3,094 Reviews

566 Bridgeport Ave

Milford, CT

06460

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Showing 3,094 reviews

November 18, 2010

I just bought a Hyundai Elantra from Key Hyundai in Milford. This is the third vehicle I have purchased from them over the years. I would never go anywhere else...ever...ever...ever! I felt this way ev More

by Barbara Reiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Maurice & Manny
Nov 21, 2010 -

Key Hyundai of Milford responded

Barbara, Thank you so much for your positive review. I appreciate your business and I appreciate you taking the time to write a review. You are correct - so much of our business is by word of mouth and reputation. People typically just go on and write a review when they are unhappy. So, I appreciate you taking the time to write a happy review for Key Hyundai of Milford. If you ever need anything, I am typically there Monday, Wednesday and Friday and at Key Hyundai of Manchester on Tuesday and Thursday. Thanks again and I hope you continue to enjoy your new car! Kindly, Jill

November 06, 2010

I had a wonderful experience. Everyone was so friendly and helpful. I had trouble with my credit and they all really went to bat for me to help me get financed. I had only 1 car for my family and it wa More

by jenc970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Manny, Andre, Kelly, David
Nov 21, 2010 -

Key Hyundai of Milford responded

Oh, Jen (I'm assuming that's your name from your user name) you have no idea how much I enjoyed reading your review. It is music to my ears. My name is Jill Merriam and I am the owner of Key Hyundai of Milford. We always preach how important it is to treat everyone equally regardless of credit history. Believe me, we've all had challenges in our life! Thank you so much for taking the time to write a positive review about Key Hyundai of Milford. I'll share your review with my team. Kellie, in our business development center, will be so happy to hear that you mentioned her in your review. Thanks again! I hope you enjoy your new car from Key Hyundai of Milford. If you ever need anything, don't hesitate to reach out to me. Kindly, JIll

November 01, 2010

The entire experience was positive from the time I walked into the showroom. The sales person,Tom Ortiz, was very professional and on top of his game. He was very knowledgeable about the product that he was More

by bkicak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ortiz
October 16, 2010

Ralph was one of the most greatest salesman that we have ever worked with. He talked us through the whole sale. Ralph took us out to our car and showed us every feature in the car. If we ever have to buy a More

by dragonflyszramoski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Giamattei
September 30, 2010

went in for a minor problem..they could not find a problem but noticed a recall was needed to be done on the sub frame .. they did the recall and after driving a few miles a loud thud came from under More

by plaveck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ryan
Dec 23, 2010 -

Key Hyundai of Milford responded

I just read your review and I am so sorry for your problems. I don't know how this one fell through the cracks, but I feel absolutely terrible about it. I assure you, no one that works for me is dishonest. We work very hard to provide the proper training and support to our employees. I am so sorry that you felt that the service that they recommended was unnecessary. I will send you a private message too, but I just wanted you to know that I was ignoring your situation and I am sorry I didn't get back to you sooner. Kindly, Jill Merriam

August 21, 2010

I stupidly signed the installment contract without reading it completely.I trusted the finance managerto do as i requested-that was to itemize all the costs.Of course he did not .Efforts to contact More

by kosobiecki
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roman(very good) Gonzalves(awful)
August 04, 2010

I was looking for a reliable, inexpensive car with a good service dept. also. It was easy to deal with the above people mentioned, I almost forgot I was buying a car-which is usually a hassle at other dea More

by pam-eve nich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Tommy,Manny, Orlando, and Jill Merriam
Aug 12, 2010 -

Key Hyundai of Milford responded

Thanks, Pam-Eve. It was such a pleasure to meet you and get to know you through the car buying process at Key Hyundai in Milford! If you ever need me, just reach out and email or facebook. Thanks! Jill Merriam, owner Key Hyundai of Milford, http://www.keycars.com

July 21, 2010

The team members at Key Hyundai of Milford made the buying process pleasurable, which re-enforced our conclusion that we were making the right decision. Our salesperson, Alan Rudman, was very friendly More

by Patricia Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Rudman (Sales); Manny Gonzalez (Finance); Tom Godbout (Sales Manager)
Aug 12, 2010 -

Key Hyundai of Milford responded

Patricia, Thanks so much for your great review. I am so glad I got a chance to meet you when you came back in to do your registration. If you ever need anything at all, do not hesitate to email or call. Thanks again, Jill Merriam, owner Key Hyundai of Milford, http://www.keycars.com

July 15, 2010

I had a problem with the the garage who provided roadside assistance through Hyundai Corporation. The issue had nothing to do with Ms. Merriam's or her dealership. While I was in the dealership getting my ti More

by sheilaaflanagan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Merriam Dulitsky
Aug 12, 2010 -

Key Hyundai of Milford responded

Sheila, Thanks so much for your review. I am so glad that you emailed me about Hyundai's roadside assistence and that we got your problem resolved. If you ever need anything in the future, please reach out to me. Thanks again! Jill Merriam, owner of Key Hyundai of Milford, http://www.keycars.com

June 16, 2010

I really enjoyed doing business with Hector. I felt like he was an honest man. Hard to find honesty and sincerity with car dealers. You always feel like you're being hustled or swindled. I would buy another More

by niche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Rodriguez
Aug 12, 2010 -

Key Hyundai of Milford responded

Thanks so much for your great review. I am sorry I didn't get to meet you in person. If you ever need anything, please don't hesitate to email me at jillcares@keycars.com Thanks for your business, it means a lot to me! Jill Merriam, owner Key Hyundai of Milford, http://www.keycars.com ps: check out our facebook page at http://www.facebook.com/keyhyundai

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